7 of 7 Problem Management Jobs in Kent

IT Change & Problem Manager Are you the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT environments, ensuring that service remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking … for a forward-thinking IT Change & Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service improvement, managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You … ll lead and evolve the Change and Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning service offerings with the needs of the business and supporting successful transitions in a fast-paced digital More ❯

login before you can apply for a job. Sector: Construction and Building Services, Engineering Role: Manager Contract Type: Permanent Hours: Full Time IT Change & Problem Manager Are you the go-to person when change needs to happen - but disruption isn't an option? Do you thrive in complex IT … remains smooth, change is well-managed, and problems never repeat themselves? At Laing O'Rourke, we're looking for a forward-thinking IT Change & Problem Manager to take ownership of our IT assurance efforts across global operations. You'll work at the heart of delivery and operations - driving service … managing risks, and building bridges between technical teams and business goals. What You'll Be Doing You'll lead and evolve the Change and Problem Management processes, making sure changes are seamless and problems are addressed at the root. You'll also be key to operational readiness, aligning More ❯

accounts Undertake customer operational service performance reporting covering service performance against SLAs, trends, costs & improvement plans reviewed with the business owners Take the service management lead in customer major incident management, working in conjunction with internal teams to drive service restoration, and producing high quality post major incident … relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, change management, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support More ❯

accounts Undertake customer operational service performance reporting covering service performance against SLAs, trends, costs & improvement plans reviewed with the business owners Take the service management lead in customer major incident management, working in conjunction with internal teams to drive service restoration, and producing high quality post major incident … relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, change management, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support More ❯

edge and high secure environment. You will support of our technical environment, which includes Microsoft technologies, Meraki, SaaS solutions (including our own bespoke workshop management system) and Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems … Architect to design, implement, and maintain cloud and networks solutions Assist with IT Change/Problem Management following ITIL v4 guidelines, working closely with internal people and external suppliers by resolving hardware, software and network issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans … are followed. Maintain detailed documentation for system configuration, procedures and troubleshooting. You will provide advanced troubleshooting and problem-solving skills across several areas of IT. You will provide guidance and support to the wider IT team on infrastructure design and build. Raise concerns, risks and cyber incidents to the More ❯

discounts on Jet2holidays and flights What you'll be doing: Site Health Checks. Service Improvement Work. Technical Project work. Resolution of Incidents. Relationship Management. Problem Management. What you'll have: Excellent interpersonal skills with high experience of building and maintaining relationships across all levels of the business. Excellent verbal More ❯

and Chief Compliance Officer in compliance matters. End to end process of ongoing Customer Database Data Integrity checks & processes. Present findings and recommendations to Management with proposed actions and timelines to remediate. Manage the audit and remediation engagements. Responsible for management response to AML audit observations and track … Experience in Banking and Financial Services industry, particularly with card schemes and alternative payments, is considered an asset. Detail-oriented with good organizational and problem management skills. Able to escalate when appropriate. Execute responsibilities with minimal supervision; ability to prioritise multiple tasks and bring them to completion within More ❯