6 of 6 Problem Management Jobs in the East Midlands

Microsoft Endpoint Manager, and SCCM (Configuration Manager) across multiple sites. The successful candidate will operate as a 3rd line escalation point, supporting complex incidents, problem management, and EUC platform improvements Key Responsibilities Provide 3rd Line Support for EUC, Endpoint, and Microsoft 365 related issues Act as a senior … escalation point for complex incidents and problem management Administer and support Microsoft 365 (M365/Office 365) including Exchange Online, Teams, SharePoint Online, OneDrive Manage Intune/Microsoft Endpoint Manager including device compliance, configuration profiles, security baselines, and Windows 10/Windows 11 endpoints Support and maintain SCCM ...

team and take ownership of our ServiceNow platform. This role is a mix of administration and development , with a strong focus on ITSM , particularly Problem and Change Management , as well as platform configuration and upgrade support. You’ll play a key role in ensuring ServiceNow is stable, well … closely with IT and wider stakeholders. Key Responsibilities Administer, configure, and support the ServiceNow platform Configure and maintain ITSM modules, with a focus on Problem Management and Change Management Support and contribute to ServiceNow upgrades , patches, and releases Develop and enhance workflows, forms, business rules, UI policies ...

with Technology colleagues, Supply Chain teams, and external partners to keep our systems performing at their best.This role brings together day-to-day support, problem solving, testing change, and identifying opportunities to improve how we work. You’ll be part of a team that keeps products moving efficiently from … service for our customers. You will be responsible for In this role, you will: Keep our systems safe, stable and compliant Follow established change management, governance and security procedures. Support regular system testing, including disaster recovery and patching activities. Ensure supplier contracts, licences and security requirements are adhered to. ...

Retail teams, including our UK stores, offering clear, confident guidance that helps them make well-informed security decisions. Your broad knowledge of risk management, compliance, security consultancy and assurance, spanning people, processes, technology and third parties, will help shape secure ways of working both in store and online. … experience in information security governance, risk and assurance, supported by a strong background in an information discipline. You’ll also have experience in security management or security risk management, giving you the confidence to lead assessments, guide decisions and support colleagues across the business. You’ll be comfortable ...

internal employees and external clients, ensuring timely and efficient issue resolution. This is a great opportunity for an individual who is passionate about IT, problem-solving, and delivering exceptional service. Key Responsibilities: Serve as the first point of contact for IT support via phone, email, and chat. Log, triage … mutual support. You will have experience of Microsoft Windows OS, Server OS, Office 365, Hybrid Domain. ERP, Service Desk environment (incident, request, change enablement, problem management), Network monitoring tool, SD WAN, Managing Switches and Routers, Wireless Networks, Solid understanding of networking protocols, including TCP/IP, DNS, DHCP ...

Ready to help strengthen global third-party risk management and customer assurance across an expanding global business. As an Information Security Officer – Third Party Risk Management, you’ll be part of a team dedicated to delivering Governance, Risk and Compliance services that help the business manage information … supportive global team while confidently taking ownership of your workload, setting priorities and keeping everything running smoothly. You’ll deliver Third Party Risk Management and Customer Assurance services globally, managing supplier assessments, reporting risks and working with stakeholders to ensure issues are understood and acted on. You’ll help ...