12 of 12 Process Improvement Jobs in County Antrim

ID: Location: Belfast Salary:Competitive Business Area: Business Consulting - Customer Transformation Contract Type: Full-Time Job Title: Business Consulting - Customer Transformation - Customer Technology (Business Process Analyst), Senior Consultant/Manager The Team and the opportunity Customer Transformation helps clients transform their customer-facing commercial functions and business outcomes through … facing roles for individuals with demonstrable consulting experience in the following areas: Customer Technology solutions, designing and delivering technical solutions, through gathering requirements, documenting process flows/user flows, all the way through to supporting (build, test, deployment, etc) Workshop Development and Facilitation Stakeholder and Client Engagement and Management … Business Analysis and Presentation including requirements gathering, prioritisation and development of delivery plans. Business Process Design and Optimisation including Lean & Process Improvement and Process Mapping customer/front office functions. Customer facing solution design, implementation and analysis Product Management CRM Implementation AI & Emerging Technology We are More ❯

functions to identify and deliver sustainable long term value through optimised planning, reporting and analytics. Global Business Services - Developing high performing operating models through process simplification, standardisation and leveraging enabling technologies. Finance Strategy and Operating Model - Development of a digital finance vision; target operating model; case for change, benefits … following packages is required - SAP S/4HANA, SAP Business Planning and Consolidation, Oracle ERP, Oracle Hyperion Planning, Anaplan, Tableau, Blue Prism, Automation Anywhere Process improvement experience in one or two of the following areas: Transactional processing: Order to Cash; Procure to Pay; Record to Report Financial planning … financial planning and analysis Programme/project management for large scale business transformation Reporting transformation using Business Intelligence, data analytics and visualisation tools Robotic Process Automation What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We More ❯

AI/GenAI Experience in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient More ❯

Responsibilities: Managing and delivering large-scale transformation programmes and projects on time, within budget, and to quality standards. Leading major project activities, including business process design, testing, and end-user training involving cross-functional stakeholders. Building valued relationships with external clients and internal peers, developing a portfolio of high … Agile certifications such as Professional Scrum Master/Product Owner, SAFe Scrum Master/Product Owner are preferred. Multidisciplinary experience including project management, business process design, testing, and training. Excellent stakeholder management and communication skills, with a track record in managing complex stakeholder programmes. Knowledge of project governance and … change management principles. Professional qualifications like PRINCE2 or PMP are desirable. Interest in process improvement, agile methodologies, and business case development. You must have full work rights in Ireland to be considered. What EY offers Continuous learning to develop your skills. Success defined by you, with tools and More ❯

deadlines. Communicates with project staff and clients regarding status of projects. Utilizes project management tools and provides project status tracking and metrics. Contributes to process improvement efforts. Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas. Applies good understanding of More ❯

teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve a variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide More ❯

timely delivery of high-quality testing outcomes Develop expertise in trading systems and company products to enhance test effectiveness Proactively identify opportunities for QA process improvement and innovation Track, analyze, and report testing metrics to ensure continuous quality improvements Strong client focus, with an emphasis on quality and More ❯

project estimates, resource plans and status reports. Interfaces with senior project staff and client senior management teams regarding status of projects. Recommends and oversees process improvements. Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards. Provides expertise in area and an More ❯

comply with regulatory standards. Stay updated on advancements in DSP, FPGA, and Microcontroller technologies to introduce innovative approaches to system design. Identify opportunities for process improvement and contribute to the optimization of workflows, tools, and methodologies. Contribute to the creation and maintenance of comprehensive technical documentation. Proven professional More ❯

terminals and are responsible for training, assisting, and escalating to proper parties when needed. Duties and Responsibilities Provide client support via email and telephone Process all technical enquiries, orders, and general administration timely and accurately Coach customers to be product experts so they become increasingly self-sufficient Taking the … appropriate action to ensure customer expectations are fully delivered Liaising with internal teams as required Contribute to process improvement in technical support by identifying sources of merchant issues, recognising trends, and sharing reports with the Leads and Manager Qualifications Prior experience where you can demonstrate your passion for More ❯

to survey responses, NPS scores, and support escalations. Customer Feedback: Collect and report feedback to improve services. Team Collaboration: Work with colleagues across departments. Process Improvement: Suggest enhancements to workflows and customer experience. Skills and Qualifications Proven experience in customer success or service, especially in digital environments. At More ❯

designing, implementing and supporting modern web applications and APIs within a heavily regulated environment. You enjoy what you do, and you should lead constant improvement initiatives whether they be refactoring code or suggesting ways to improve a product. Authority & Responsibility Customer Focus - you are responsible for helping to gather … customer requirements and ensuring compliance with applicable safety and regulatory requirements. Improvement including Corrective and Preventative Actions - each employee has a responsibility to identify CAPA's where applicable through continuous improvement. Primary Role and Responsibilities Lead and manage a team in the development, coding, and delivery of new software … products and applications. Facilitate and lead agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, showcases and retrospectives. Foster a culture of continual process improvement. Provide technical support to internal and external customers. Design and develop secure, performant and resilient applications and proof-of-concepts. Maintain a focus More ❯