9 of 9 Process Improvement Jobs in West London

Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain More ❯

Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of process improvement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯

Process and Project Manager – D365 CRM Location: London (Hybrid – 4 days in office, 1 day remote) Salary: £60,000 per annum + benefits About the Client: This high-growth, market-leading company is undertaking a major transformation project focused on system optimisation and process improvement. Operating across multiple functions and locations, they are committed to creating a diverse … and inclusive workplace, where every background and perspective enriches their collective success. About the Job: A newly created opportunity has arisen for a Process and Project Manager to lead a business-critical CRM optimisation project. Reporting into senior leadership, this role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of … Dynamics 365 CRM to drive operational efficiency. Duties will include: Managing end-to-end CRM process improvement projects, with a focus on D365 CRM Identifying inefficiencies and developing structured plans to enhance workflow and user adoption Engaging with stakeholders across departments to gather requirements and ensure alignment Collaborating with technical teams to ensure CRM configuration meets business needs More ❯

Job Title: Process and Project Manager Operations/Supply Chain/ERP Focus Location: Hayes, UK ( hybrid flexibility ) Salary: £60,000 + bonus Due to my client's High-growth we have a newly created role About the Role: We are seeking a proactive and experienced Process and Project Manager to lead business-critical projects focused on process improvement and system optimisation. This is a pivotal role within a high-growth, consumer-focused business, helping to shape the way teams work across operations and supply chain functions. You will play a key role in analysing and improving business processes, driving efficiency, and ensuring ERP and CRM systems meet operational needs. This is an excellent opportunity for … for change management. Qualifications & Skills: Bachelor s degree in Business, Project Management, or related field. Project management certification (PMP, Prince2, or equivalent). Minimum of 5 years experience in process and project management, ideally in an international context. Proven track record of delivering large-scale projects on time and within budget. Strong understanding of process and project management More ❯

to supporting the Hire to Retire Project , focusing on the development, implementation, and delivery of strategic HRIS initiatives. The successful candidate will play a key role in business systems process analysis, ensuring HRIS solutions are aligned with business needs and contribute to operational excellence. Key Responsibilities Systems Analysis Conduct analysis, design, development, and maintenance of HRIS systems within the … and issues effectively. Requirements Engineering & System Testing Facilitate workshops to capture and document business requirements. Develop functional specifications and implementation plans. Create and manage testing and user acceptance plans. Process Management Model current (‘As-Is') and future (‘To-Be') business processes. Identify process gaps and propose effective solutions. Collaborate with process owners to drive operational improvements. Data … years' experience as a Business Analyst or in a similar role. Proven experience in implementing large-scale software solutions. Strong skills in stakeholder analysis, requirements engineering, and business process modelling. Experience in data modelling and managing business change. Familiarity with design tools, process improvement strategies, and best practices. Desirable Criteria Business Analysis certification. Degree-level qualification in More ❯

Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune/Endpoint Manager Microsoft More ❯

data-driven decision-making. What youll do: Sales Operations & Enablement Support daily sales operations, including case management, delivery workflows, and CRM troubleshooting. Resolve issues quickly to minimise disruption. Drive process improvements and support training to enhance tool adoption. CRM & Process Excellence Maintain accurate data in Salesforce CRM and CPQ systems. Support process rollouts with clear documentation and … but not essential) Experience in an analytics or operations role Knowledge of Microsoft Power BI & Tableau Strong problem solving and analytical skills Exemplifies initiative, integrity and strives for continuous improvement and learning Additional Information Grade: F/EB10 Benefits package includes: Hybrid working - 2 days in the office - London based Great compensation package and discretionary bonus plan Core benefits More ❯

office required Working hours: 9:00am - 5.00pm Key Responsibilities: Financial Operations & Control Own the full accounting cycle, including reconciliations, journals, accruals, and management accounts. Lead the Amazon sales reconciliation process, resolving issues with sporadic payments and ensuring accurate matching of revenue, fees, and VAT. Manage credit control and debtor management; maintain visibility over the aged debt report and drive … transactions. Maintain strong banking and supplier finance relationships, assessing the viability of alternative funding options. Ensure accurate recording and management of commissions, expenses, and company credit cards. Systems, Stock & Process Improvements Drive improvements in stock management and reconciliation between SITC (Stock in the Channel), Xero, and other ERP/CRM systems. Collaborate with ERP/CRM providers to enhance More ❯

resolved within agreed SLA timescales Capable of utilising Gearset and Git for version control and deployments Keep abreast of Salesforce system enhancements and trends, whilst identifying areas to implement process improvements through upgrades to latest versions Provide technical mentorship to the Junior Salesforce professionals Support Senior Salesforce Developer and Architect with CPQ and Apex related configuration, integration and optimisation … not essential Previous work experience with middleware integration tools such as MuleSoft preferred Well versed with Agile/SCRUM methodologies Well versed in areas of data integrity and governance process management About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply More ❯