Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering, and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal … demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team (functional responsibility) Collaborate with Global Stock Level Manager to enable sufficient processing. Organize and implement regular operational interface and cross-functional meetings. Participate actively … Pass on knowledge standards, provide training, and support new employees. Projects & Change Management Support projects to optimize and expand existing services (operational processes, systems, transactions, IS interfaces). Identify process gaps and continuously drive automation and process improvements. Participate actively in change management activities and projects. What you'll need Must have or be willing to obtain SC More ❯
Meridian Business Park, Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
initial discovery to successful delivery and adoption. Work closely with colleagues from across the business - from production and operations to IT, project management, and leadership teams. Help drive meaningful process improvements and support change across key business areas. We're Looking For Someone Who Has: Experience working as a Business Analyst on ERP projects (e.g. D365, SAP, Oracle, System21 … to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair More ❯
functional requirements. Project Management: Execute projects based on corporate and business initiatives. Ensure strong controls and governance of project delivery in line with Europe Africa IT PMO guidelines. Continuous Improvement: Drive ongoing processimprovement initiatives to enhance service quality and customer satisfaction. Vendor Management: Manage (application) service suppliers, ensuring a close working relationship and delivery to agreed More ❯
functional requirements. Project Management: Execute projects based on corporate and business initiatives. Ensure strong controls and governance of project delivery in line with Europe Africa IT PMO guidelines. Continuous Improvement: Drive ongoing processimprovement initiatives to enhance service quality and customer satisfaction. Vendor Management: Manage (application) service suppliers, ensuring a close working relationship and delivery to agreed More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Tate
autonomous decisioning. Design and implement test-and-learn strategies that influence key business decisions. Deliver actionable insights through structured analysis and clear communication. Continuously seek and identify opportunities for processimprovement through data. Key Skills & Experience: Proven experience delivering end-to-end data science solutions in a commercial environment. Strong technical expertise in predictive modelling, machine learning, and More ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
Mattioli Woods
organised with the ability to manage multiple priorities. Strong problem-solving skills and an analytical mindset. Excellent communication and stakeholder management skills. Adaptable and proactive in identifying and implementing process improvements. What you’ll be doing: Designing and building interactive Power BI dashboards that provide key business insights. Leading the evolution of reporting practices, introducing innovative data visualisation methods. … principal point of contact for consultants, ensuring they have the resources they need to succeed. Coordinating critical communications and projects, supporting the consultancy team’s objectives. Identifying and implementing process improvements, streamlining workflows and supporting system integration. Collaborating across departments to maintain high-quality, consistent data across all systems. Why join us? Joining our team means becoming part of More ❯
will provide subject matter expertise and business analysis in defined functional areas. You will be instrumental in bridging technical and operational objectives, supporting client decision-making, system implementation, and process optimization. This position demands analytical rigor, consultative thinking, and the ability to operate in multidisciplinary teams. Responsibilities Consulting Delivery Execute client engagements from scoping through delivery, ensuring quality outcomes … adherence to timelines, and client satisfaction. Conduct detailed current state assessments through interviews, documentation review, surveys, and workshops. Develop and articulate future-state operating models, process improvements, and architectural recommendations. Functional and Technical Analysis Lead or contribute to data governance initiatives: define taxonomies, business glossaries, and domain-specific controls. Participate in or lead system implementation projects: requirements gathering, data More ❯
will provide subject matter expertise and business analysis in defined functional areas. You will be instrumental in bridging technical and operational objectives, supporting client decision-making, system implementation, and process optimization. This position demands analytical rigor, consultative thinking, and the ability to operate in multidisciplinary teams. Responsibilities Consulting Delivery Execute client engagements from scoping through delivery, ensuring quality outcomes … adherence to timelines, and client satisfaction. Conduct detailed current state assessments through interviews, documentation review, surveys, and workshops. Develop and articulate future-state operating models, process improvements, and architectural recommendations. Functional and Technical Analysis Lead or contribute to data governance initiatives: define taxonomies, business glossaries, and domain-specific controls. Participate in or lead system implementation projects: requirements gathering, data More ❯
working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive processimprovement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in … at scale. - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing processimprovement initiatives using data and metrics experience - Master's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using … high-level reports and briefings for senior executives and leadership - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to More ❯
including planning, upgrades, and decommissioning, ensuring minimal disruption and cost efficiency. Strategic Collaboration: Partner with IT leadership and architects to shape the IT portfolio and integrate new services effectively. ProcessImprovement: Drive continuous improvement using ITIL best practices and performance metrics. Risk & Compliance: Monitor project performance, manage risks, and ensure regulatory compliance. Stakeholder Engagement: Liaise with business … of continual service improvement. Consistently exploring ways to meet stakeholder expectations, enhance customer and user satisfaction, and improve overall effectiveness and efficiency. Ideal candidates should have expertise in: Strong process competencies with a solid understanding of the Service Value chain. ITIL certification (Foundation minimum; ITIL 4 Managing Professional or Strategic Leader certifications preferred). Strong command of ITIL processes … viewpoints and gaining consensus. Excellent written and verbal communication skills; ability to create clear, concise documentation and presentations for various audiences. Proven leadership in mentoring and guiding teams through process improvements and adoption of structured methodologies. Strong ability to analyse cost, risk, and impact to inform decision-making. Track record of driving process improvements and championing change management More ❯
implementations • Work closely with the development team to ensure the successful implementation of the EPM platform • Conduct post-migration evaluations to ensure successful delivery and to identify areas for improvement • Prepare, distribute, and present status reports • Lead status and working meetings • Communicate changes, risks, actions, issues, and decisions and implement action plans as required • Hold teams accountable for their … commitments and assist in removing project roadblocks • Identify and champion processimprovement opportunities • Manage customer expectations for deliverables • Champion ongoing processimprovement initiatives and leverage organizational resources to improve efficiency • Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace More ❯
Roxby, Scunthorpe, South Humberside, England, United Kingdom
Aspire Data Recruitment
senior leadership. Work cross-functionally with business teams to understand data needs and provide actionable insights. Ensure data integrity and accuracy across reporting processes. Contribute to data governance and processimprovement initiatives. The Candidate A strong numerate degree. Experience in tools such as Excel, Power BI, SQL, or similar analytics platforms. Able to present and communicate with both More ❯
senior leadership. Work cross-functionally with business teams to understand data needs and provide actionable insights. Ensure data integrity and accuracy across reporting processes. Contribute to data governance and processimprovement initiatives. Required Skills & Experience: Minimum 3 years’ experience in a Data Analyst or Business Analyst role. Strong proficiency in tools such as Excel, Power BI, SQL, or More ❯
functions and data analysis tools to interpret large datasets and extract actionable insights Preparing and presenting regular reports on pricing performance, including key metrics and KPIs Identifying and implementing process improvements to enhance pricing efficiency and effectiveness REQUIREMENTS: Pricing Manager We are looking for someone with experience of working in a similar data-led role, a pricing analyst or More ❯
Nottingham Road, United Kingdom Hybrid / WFH Options
Nottingham University Hospitals NHS Trusts
but varied, no two days are ever the same. As a member of the Senior Management team, you will have the autonomy to make decisions and drive efficiencies through process improvement. We have nurtured a supportive environment where people feel empowered to do their job. We also support flexible and remote working as appropriate and provide all of the More ❯
using data to challenge the status quo and create measurable improvements in our seller experience. Key job responsibilities • Conduct advanced data analysis to identify trends, patterns, and opportunities for processimprovement • Collaborate to build partnerships with key stakeholder groups, businesses and leaders to ensure systemic problems are addressed and corrected. • Design and implement data-driven solutions to address … global teams Partner with technical teams to optimize data collection and integration systems BASIC QUALIFICATIONS - Several years of program or project management experience - Several years of defining and implementing processimprovement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Experience … in analyzing data to drive decisions PREFERRED QUALIFICATIONS - Few years of driving end to end delivery, and communicating results to senior leadership experience - Few years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe More ❯
Lutterworth, Leicestershire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
quality control of business-critical software applications used by internal teams and external clients. This is a fantastic opportunity for someone who thrives at the intersection of people management, processimprovement, and software delivery. The Role: As the Software Quality Assurance Team Leader, you'll oversee a skilled team responsible for supporting, testing, and maintaining software applications. You … to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Aspire Data Recruitment
role focuses on interpreting data and presenting it to support strategic decision-making and supporting internal reporting automation using tools such as VBA, Power Query, and other scripting-based process improvements. The job. Design, build, and maintain Power BI dashboards for business users. Use DAX to develop calculated fields, KPIs, and metrics. Understand and navigate SQL-based data structures … thinking and attention to detail. Ability to translate data into clear, visual narratives. SQL coding experience whilst not necessarily needed would be beneficial Proficiency in VBA (Excel macros) for process automation and report scripting. Excellent verbal and written communication skills and the ability to negotiate and influence effectively with all levels. Ability to deal tactfully and diplomatically and maintain More ❯
line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to process improvements and knowledge base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Experian Group
implement unit tests to validate functionality implemented correctly; Document code and tests to support ongoing maintenance of the code. Follow all best practices and guidelines. Suggest both technical and process improvements. Work with other Experian departments and people from Experian offices in EMEA on a daily basis to provide best in-class experience for our clients. Be part of More ❯
key systems Work with the EU Controls network to monitor Material Handling Equipment (MHE) metrics Provide data visualisations of troubleshooting to internal stakeholders Own or actively participate in continuous improvement projects run by the EU Controls network Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained Work with global colleagues … to install and commission new equipment Support other sites in the EU Controls network as needed Interpret mechanical and electrical drawings, and develop improvement strategies for code conforming to IEC 61131-3 A day in the life As an Automation Engineer, you'll be the site expert when it comes to keeping key automated systems running smoothly. You'll … completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment Relevant experience supporting different conveyors and sortation systems Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring Experience with at least one of More ❯