skills, particularly Visio, Excel, and PowerPoint. Experience working with Azure DevOps or similar platforms. Strong communication and presentation abilities. Demonstrated success managing multiple projects simultaneously. A proactive approach to processimprovement and problem-solving. Understanding of Agile principles and user story creation. Degree (or equivalent experience) in Business Analysis, IT, or a related field. Desirable: Experience within regulated More ❯
sunderland, tyne and wear, north east england, united kingdom
Annapurna
skills, particularly Visio, Excel, and PowerPoint. Experience working with Azure DevOps or similar platforms. Strong communication and presentation abilities. Demonstrated success managing multiple projects simultaneously. A proactive approach to processimprovement and problem-solving. Understanding of Agile principles and user story creation. Degree (or equivalent experience) in Business Analysis, IT, or a related field. Desirable: Experience within regulated More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
case development, solve problems and improve performance.Excellent communications and engagement skills, experienced in working with a wide range of stakeholders. Comfortable with facilitation, influencing and driving decision-making.Experience in processimprovement, utilising BA skill set to document 'as is' versus 'to be' processes and documenting the gaps to support both technical and non-technical change.Understanding of project management More ❯
Newcastle-under-Lyme, Staffordshire, Newcastle under Lyme, United Kingdom
Hays Technology
and detail-oriented Data Administrator to join a healthcare technology team. This is a hands-on role combining IT administration, data quality, governance, and system support, ideal for someone process-driven with experience in clinical or NHS environments. Key Responsibilities: Provide IT administration and support across data systems, with a focus on data quality and integrity. Support data governance … activities, ensuring compliance with internal standards and guidelines. Maintain and update documentation, including process flows, system configurations, and user guides. Assist in troubleshooting and resolving system issues, escalating where necessary. Contribute to processimprovement initiatives and ensure best practices are followed. Support onboarding and training of users on system functionality and data handling. Essential Skills & Experience: Strong … IT administration background. Understanding of data governance principles and data quality assurance. Excellent documentation and organisational skills. Process-driven mindset with attention to detail. Strong communication and stakeholder engagement skills. Desirable: Experience with pathology systems such as LiMS, ICE, or Clinisys. Previous experience in a pathology department or clinical environment. Hays Specialist Recruitment Limited acts as an employment agency More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Understanding Recruitment
a tremendous amount of change. As the Software Development Team Lead you will guide a talented development team in delivering high-quality software enhancements, resolving support issues, and driving process improvements.As the Software Development Team Lead you will lay a key role in balancing hands-on technical delivery with leadership responsibilities whilst ensuring that projects are delivered efficiently, to More ❯
Hessle, North Humberside, North East, United Kingdom
Baltic Apprenticeships
the onboarding and offboarding of employees (setting up user accounts, equipment, and permissions). Document IT processes, setup guides, and troubleshooting notes for internal use. Learn and contribute to processimprovement initiatives in collaboration with the Projects & Systems Manager. Assist with IT-related projects such as system migrations, application rollouts, or hardware upgrades. Support the implementation of cybersecurity More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
first-contact resolution. Maintain accurate documentation and ticketing records. Collaborate with internal teams and third-party providers to ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft 365, operating systems, and common business applications. Experience with remote support More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Be-Resourcing
Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with external partners and internal teams to drive a culture of continuous improvement around reporting and process improvement. What You’ll Bring A proven track record in commercial data analysis. Strong SQL skills and Power BI expertise. A knack for translating More ❯
Aberdeen and will be recruited on a hybrid basis, 3 days in the office and 2 days remote. The successful candidate will be supporting managed service clients by drivingautomation,process improvements, and providingbest practice guidance. Our client is growing internationally and expanding its presence across all energy sectors. This is an exciting opportunity to develop your skills and grow More ❯
Aberdeen and will be recruited on a hybrid basis, 3 days in the office and 2 days remote. The successful candidate will be supporting managed service clients by drivingautomation,process improvements, and providingbest practice guidance. Our client is growing internationally and expanding its presence across all energy sectors. This is an exciting opportunity to develop your skills and grow More ❯
team on a 12 month fixed term contract basis. In this role as the IT Service Quality Lead, you will ensure exceptional IT service delivery by monitoring performance, driving process improvements, and fostering a culture of service excellence. Working closely with teams and stakeholders, you will uphold ITIL best practices and enhance operational efficiency. Key responsibilities as the IT … Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise in ITIL and ticketing systems, and a passion for mentoring teams and solving complex service challenges, this permanent More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibilities: Monitor and improve the quality of IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements … management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional looking to make a real impact in service delivery, we'd love to hear from you. More ❯
months fixed term contract. Description Maintain and enhance the organisation's financial systems to ensure accurate reporting and compliance. Collaborate with the finance team to identify and implement process improvements. Provide technical support and training to users of the financial systems. Develop and produce management reports to support decision-making processes. Ensure the integrity and security of financial data … and finance, ideally within a public sector setting. Proficiency in financial systems and experience with system implementation or upgrades. Excellent analytical and problem-solving skills with a focus on process improvement. Ability to communicate effectively with both technical and non-technical stakeholders. A recognised accounting qualification or equivalent experience. Job Offer Paying £45,000-50,000 per annum A More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Accenture
Application Developer Location: Newcastle Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Hybrid Working: Please note - This role will require you to work from … to develop a wide range of new skills on the job. As a Node.JS Application Developer, you will: Be responsible for designing, building, and configuring applications to meet business process and application requirements. You will be expected to perform independently and become a subject matter expert (SME). You will be required to actively participate and contribute in team … discussions, as well as provide solutions to work-related problems. Develop innovative solutions to meet project requirements. Conduct code reviews and provide constructive feedback. Identify and implement process improvements to enhance application development. More ❯