1 to 25 of 44 Process Improvement Jobs in the West Midlands

maintain the internal audit schedule. Conduct internal audits and support external and customer audits. Verify the effectiveness of the Quality Management System and identify improvement opportunities. Root Cause Analysis & Continuous Improvement Lead or facilitate root cause investigations using recognised methodologies such as 8D, 5 Whys, and CAPA. Drive … system performance. Operational & Product Quality Support Work with production and engineering teams to support non-conformance management and corrective actions. Participate in product and process reviews to ensure system compliance is embedded in day-to-day operations. Assist with customer and supplier quality matters within the QMS framework. Reporting ...

more than 5,000 people, with a turnover of £1.3 billion. Job Purpose: Reporting to the Category & Revenue Management Controller, this role leads the improvement and governance of commercial processes, reporting and data flows across Pricing, Promotions, Income, Range and Space, whilst supporting the Trading team. Shapes and prioritises … focusing on workflows, data integrity and user experience. Provides high quality analysis and insight to support commercial decision making. Accountable for end-to-end process integrity, data quality, governance standards and reporting accuracy across Commercial, ensuring consistency and strong ways of working. Key Responsibilties: Process & Control ...

maintenance. You will act as an internal consultant - challenging existing processes, identifying opportunities for automation and AI integration, and leading the roadmap for continuous improvement across HR technology. You will also directly manage and develop a team responsible for systems configuration, integrations and management information reporting. Key Responsibilities Lead … global Oracle HCM platform Oversee system configuration, testing, enhancements and supplier engagement Develop and execute a forward-thinking HR systems and AI roadmap Drive process improvement through technology innovation and automation Strengthen governance frameworks for change control, testing and system enhancements Manage integrations between HR systems and Finance ...

ideally suited to candidates who already hold, or are eligible for, SC clearance. What we are looking for: Proven experience in business or process analysis roles. Active or recently held SC clearance (strongly preferred). Background in defence, government, or secure environments. Strong process mapping and documentation skills … e.g. BPMN, flowcharts, user stories). Experience identifying and delivering process improvement initiatives. Knowledge of Lean, Six Sigma, or similar methodologies. Exposure to automation and digital transformation projects (RPA, workflow, low-code). Confident stakeholder manager with excellent facilitation and communication skills. Strong analytical and problem-solving capability. ...

exciting transformation journey as they implement a new CRM platform across Sales, Marketing, and Service. They’re looking for an experienced Business Process Manager to play a key role in shaping how the business operates moving forward. This is a fantastic opportunity to work at the heart … cross-functional programme, driving process improvement and ensuring successful adoption of new systems and ways of working. If you enjoy working with stakeholders, leading workshops, and turning complex business needs into clear, effective processes—this could be the role for you. Business Process Manager – CRM Transformation Redditch ...

annum £425 monthly car allowance West Bromwich Full Time, Permanent Are you a commercially driven leader with a passion for accuracy, performance, and continuous improvement? We are recruiting on behalf of a global tech business who due to growth are looking to recruit an experienced Contracts & Billing Manager … billing activities, ensuring accuracy and timely delivery Monitor revenue performance, forecasting, and reporting on key metrics Maintain data integrity across systems Drive continuous process improvement using data and tools like Power BI Act as escalation point for customer queries and complaints Build strong relationships with internal stakeholders ...

Title: Business Process Manager (CRM Transformation) Location: West Midlands Contract: 6 months, 3 days per week, with possibility to extend Overview Opportunity to join a growing organisation delivering a CRM transformation across Sales, Marketing and Customer Service. This role will focus on defining, improving and implementing business processes aligned … platform. Key Responsibilities Engage with cross-functional stakeholders to gather requirements Lead process mapping workshops (current and future state) Translate business needs into clear documentation Support CRM implementation, system design and UAT Manage risks, issues and support change/adoption activities Requirements Experience in business analysis or process ...

Assisting with data cleansing and system testing Acting as the go-to super user for COINS, supporting internal teams with queries and troubleshooting Supporting process improvements and system optimisation Liaising with internal stakeholders and implementation partners The Candidate This role is suited to someone who has strong hands ...

modelling and data analysis. Proficiency in financial systems and advanced Excel skills. Excellent communication and presentation abilities. A proactive approach to problem-solving and process improvement. Experience in the Technology/FS industries is advantageous. Job Offer Competitive salary ranging from £65,000 to £70,000 per annum. Potential ...

leading brands through the full product lifecycle. You'll be part of a collaborative engineering team with exposure to advanced testing equipment, continuous improvement projects, and global best practices. You'll play a key role in maintaining and improving testing equipment, supporting production teams, and driving quality through root … cause analysis and process improvements. The position offers a mix of hands-on technical work and continuous improvement initiatives, making it ideal for someone who enjoys problem solving and developing systems. This role would suit someone with experience in electronic or hardware testing who is looking to develop ...

supportive and forward-thinking environment. The role will focus on supporting and delivering ERP solutions to manufacturing clients, with a strong emphasis on process improvement, system optimisation, and client engagement. A structured training programme is provided, with a clear development pathway into Sage X3 consultancy. Key Responsibilities Provide … functional support for ERP systems within manufacturing environments Work closely with clients to understand business processes and identify areas for improvement Assist with ERP system implementations, upgrades, and enhancements Deliver user training and create supporting documentation Troubleshoot system issues and provide effective, timely resolutions Collaborate with internal teams ...

truly accelerate? Our client is an established, fast-growing specialist consultancy working across the Manufacturing and Construction sectors—supporting businesses with transformational ERP, process improvement and systems optimisation. With a strong pipeline of new projects and a reputation for delivering excellence, they are expanding their team with … with stakeholders to understand business requirements and translate them into practical, scalable solutions Deliver system training, documentation and ongoing advisory support Contribute to continuous improvement initiatives across the consultancy as it scales About You You’ll thrive in this role if you have: Proven experience implementing or supporting SAGE ...

management and forecasting activities. Collaborate with internal departments to ensure financial alignment. Support audits and liaise with external auditors as needed. Identify opportunities for process improvements in financial operations. Profile Professional qualification in accounting- ACA ACCA, CIMA, or equivalent. Excellent analytical and problem-solving skills. Attention to detail ...

Deliver high-quality customer service and ensure queries are resolved efficiently. Support the One Source Support Lead and Officer in daily operations. Contribute to process improvements and ensure system-related issues are logged, monitored, and closed in a timely manner. Essential Experience Previous experience in administration. Previous customer service ...

manage employee records, including new starters, changes and leavers Configure system workflows, forms, and approvals in line with HR policies and business needs Process Improvement and Optimisation Support the HR Operations team in the update of HR system processes to improve efficiency and employee experience Identify opportunities … queries from employees, managers and HR colleagues Troubleshoot system issues and liaise with suppliers or IT support where required Develop and maintain user guides, process documentation, and training materials Support system training as needed Reporting & Data Management Produce regular and ad hoc reports to support HR and wider business ...

transition to Sage X3. Over time, you’ll gain exposure to the full ERP project lifecycle, including pre-sales, support, implantation projects, and process improvement initiatives. As the team grows, there will also be opportunities to progress into a senior consulting/team lead role. Key responsibilities · Support ...

Develop and implement change management strategies for smooth system integration. Lead a high-performing team, ensuring project goals are met efficiently. Identify opportunities for process improvement and operational excellence. What You Bring: Proven experience managing complex change projects in dynamic environments. Strong leadership, stakeholder engagement, and communication skills. ...

ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual … best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate with management to implement process improvements that enhance operational efficiency. Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices. Maintain accurate records ...

project ideas and turn them into clear deliverables Coach and support teams that are less familiar with project disciplines Facilitate workshops, requirements gathering, and process mapping Work with technical teams to understand system impacts and deliver technical changes Step into gaps where needed to help unblock delivery and maintain … expectations are well managed KNOWLEDGE, SKILLS & ABILITIES Solid understanding of project management methods and tools such as APM Background in business change or process improvement Familiarity with both waterfall and agile delivery Ability to run workshops and facilitate discussions Experience supporting digital or system transformation projects Understand ...

Oracle HCM configuration experience A great communicator with strong stakeholder engagement skills Team leadership experience Curiosity, proactivity and a solutions-focused mindset Integration and process improvement experience Location: Birmingham City Centre Working Pattern: Hybrid, 3 days per week in the office Benefits: Strong package within a supportive, forward ...

part in maintaining and improving the quality of products and processes through root cause analysis, reviewing quality metrics and using data to drive process improvement. This varied, technical role would suit a Graduate with an Engineering degree looking for an exciting progressive role with a structured training system allowing ...

backup configurationManaging storage provisioning across the IBM storage estateCreating and maintaining clear technical documentationPrioritising tasks effectively to support service continuitySupporting peers and contributing to process improvements within the team What you'll need to succeedEssential experience: Hands-on exposure to IBM Flash Systems, including global mirror, metro mirror ...

pipeline management capability. Excellent relationship-building and communication skills across customers, vendors, and internal teams. Experience working with or leading sales operations to drive process improvements. ...

pipeline management capability. Excellent relationship-building and communication skills across customers, vendors, and internal teams. Experience working with or leading sales operations to drive process improvements. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability ...

service. Manage workload to support programme timing, key project dates and departmental targets. Support Early BoM, File Set Up & Validation events. Participate in local process improvement. Develop the skills & have the flexibility to be able to provide holiday & sick cover for colleagues within your own team & other CoC's. ...