3 of 3 Products Support Specialist Jobs in the South East

Product Support Specialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product Support Specialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing … second-line support, analysing issues, and helping users adopt the products confidently and effectively. You'll work hands-on with configuration, user workflows, and system testing, triaging complex issues, validating fixes, and supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key … Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as … communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented when handling challenges. Prior experience in product support, customer service, or technical support is a plus. Enthusiasm for technology and a desire to build a career in AI or software support. Why Join Our … Client? AI is driving the next wave of innovation across every industry and our client is at the forefront of that movement. As an AI Product Support Specialist, youll help businesses succeed with advanced AI solutions while gaining valuable skills, training, and exposure to one of the most exciting fields in tech. More ❯

some of the biggest Broadcast and multi-service operator (MSO) names globally! Some of what you'll do You'll work closely with operations and solutions architects to support the roll-out and continued maintenance of the company's core SaaS solution Troubleshoot and triage 1st line issues regarding client-side integration for mobile, web and connected TV More ❯