Remote Customer Success Manager
- Hiring Organisation
- TiPJAR
- Location
- Middlesbrough, UK
roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). Strong relationship-building skills with excellent verbal and written communication. Ability to deliver strategic account reviews and present … HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use Microsoft Teams & OneDrive – Communication and collaboration Freshsales – CRM and client tracking Rocketlane – Project management and onboarding Canva – Creating content and client-facing material SendGrid – Customer comms and automation ️ Freshdesk – Support and ticketing system Why Join ...