Senior Manager - Service Design
- Location
- Greater London, England, United Kingdom
experimentation, internal platforms, technology adoption and client facing service innovation. This is a highly hands on role, combining service design, user research, insight generation, prototyping and strategic thinking. You’ll work closely with senior stakeholders, technology and development teams, transformation specialists, data leads and change professionals to understand complex problems … rather than simply deliver a predetermined solution. Help the organisation understand how technology can improve services while keeping user needs at the centre. Design & Prototyping Contribute to the development and adoption of a design system, helping standardise digital design across products and services. Help establish and manage a backlog ...