26 to 50 of 56 Qualitative Research Jobs in the UK excluding London

practice and help shape services that genuinely meet the needs of the people who use them. You'll work across complex transformation programmes, using research, evidence, data and emerging AI tools to uncover insight, influence decisions and improve digital products and services. This is an opportunity to take user … research beyond data collection - becoming a strategic storyteller and trusted voice for the user. What you'll do * Lead user research across discovery, design and delivery * Choose and apply the right qualitative, quantitative or mixed-method approach * Run interviews, observations, diary studies, usability testing and surveys * Work ...

Strategy, aligning marketing, operations, product, and support teams on customer experience goals. Partner with the Halfords Customer Insight team to combine quantitative analytics and qualitative research, providing a comprehensive understanding of customer behaviour and motivations. Leverage NPS, CSAT, Google reviews and other feedback channels to amplify customer insights ...

post-mortems. 4. Drive Discovery & Customer Insight at Scale Embed deep, continuous discovery across the product team — customer calls, field visits, usage analytics, and qualitative research. Maintain a strong personal connection to customers, engineers, planners, and contract managers. Synthesise insight across verticals to identify portfolio-level opportunities and risks. ...

programme. Influence regional approaches to data sharing and information governance, helping partners overcome barriers to collaboration. Build and maintain relationships with data, insight, research and information governance professionals across partner organisations. Establish and coordinate the regional Data, Insight and Information Governance Network. Bring together intelligence from multiple organisations … Sharing Agreements, Data Sharing Agreements and appropriate governance arrangements. Produce regional insight reports, dashboards, briefings and evidence summaries. Support the collection and interpretation of qualitative and quantitative evidence. Combine data, lived experience insight and practitioner knowledge to improve understanding of system performance and outcomes. Support the development of common ...

Senior User Researcher User Research | Service Design | Digital Transformation Location: Manchester (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this … multidisciplinary Agile teams, helping organisations better understand their users, validate assumptions and design services that create meaningful outcomes. This role combines hands-on research, stakeholder engagement and leadership responsibilities, making it ideal for experienced researchers looking to further develop their consulting career. What You'll Be Doing Leading ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital … consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital … consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital … consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital … consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations ...

Pension, Benefits Hybrid WORKING Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher User Research | Service Design | Digital Transformation Location: UK Wide (Hybrid Working) Salary: £55,000 - £66,000 + Benefits Package About the Role We're supporting a leading digital … consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors. You'll work as part of multidisciplinary Agile teams, helping organisations ...

ideal candidate:. Confidence with technology; they need to be able to interact with ICT and manage data related projects. Experience of qualitative research as well as quantitative, they will be helping to manage and translate findings from customer research Experience managing relationships with external partners … Experience of translating complex data, performance information and technical concepts into clear recommendations that support strategic and operational decision-making. Experience of leading customer research and other data or analytical projects Excellent analytical and problem-solving skills, with strong attention to accuracy and detail. Demonstrable experience of influencing, advising ...

helping to shape and improve digital services through user-centred design and evidence-based decision-making. Your new role Plan, design and conduct user research across a range of digital products and services. Engage with users and stakeholders to understand needs, behaviours and pain points. Analyse research findings … translate insights into actionable recommendations. Present research outcomes to stakeholders in a clear and engaging way. Work closely with Product Managers, Business Analysts, Service Designers, UX Designers and Delivery Teams. Champion user-centred design principles throughout the project life cycle. What you'll need to succeed Proven experience working ...

programme and project managers, change managers, business analysts, content designers, developers, data experts and technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services. This includes the production of design … Interaction Designer you will deliver designs that are informed by customer needs, organisational goals, and the technical landscape. Youll use insights from testing and research to iterate and improve design solutions, ensuring users can complete tasks and goals effectively. You will champion accessibility and inclusion and communicate the role ...

that helps organisations launch, grow, and strengthen brands through a combination of strategic thinking, market insight, and creative expertise. Their approach blends quantitative and qualitative research to support evidence-based decision making. As part of a cross-functional team, you will work closely with insights, strategy, creative … decision-making methodologies. Proven capability in building scalable blueprints, frameworks, or operating models for business use. Experience challenging and validating strategic approaches through research, testing, and structured analysis. Strong understanding of marketing, brand performance, and commercial decision-making processes. Ability to translate complex analytical concepts into practical tools ...

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This is a customer-focused … role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys and actionable recommendations. Key Responsibilities Gather, review ...

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This is a customer-focused … role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys and actionable recommendations. Key Responsibilities Gather, review ...

about making a positive, measurable impact on millions of people through quality products and services. MINIMUM (ESSENTIAL) REQUIREMENTS Lead, plan, develop, and conduct research activities, ensuring the right methods are applied UK Defence Industry experience. Active SC clearance Expert knowledge and application of qualitative and quantitative research methods Sound understanding of information architecture, interaction design, and visual design principles Work closely with client teams to deliver relevant and appropriate research plans and strategies Designs and leads workshops across a project lifecycle Represents user research across the organisation We are passionate about developing people ...

usability, accessibility and inclusivity for products and services. You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups. You're able to carry out user research across internal … external user groups, utilising different research methods as appropriate. You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions. You can define ...

collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. Youre able to participate in user research activities and use both qualitative and quantitative research evidence to inform the design of content and user journeys. You contribute to prototype ...

about making a positive, measurable impact on millions of people through quality products and services. MINIMUM (ESSENTIAL) REQUIREMENTS Lead, plan, develop, and conduct research activities, ensuring the right methods are applied Expert knowledge and application of qualitative and quantitative research methods Sound understanding of information architecture, interaction … design, and visual design principles Work closely with client teams to deliver relevant and appropriate research plans and strategies Designs and leads workshops across a project lifecycle Represents user research across the organisation We are passionate about developing people – a demonstrated ability in managing, coaching and developing senior ...

about making a positive, measurable impact on millions of people through quality products and services. MINIMUM (ESSENTIAL) REQUIREMENTS Lead, plan, develop, and conduct research activities, ensuring the right methods are applied Expert knowledge and application of qualitative and quantitative research methods Sound understanding of information architecture, interaction … design, and visual design principles Work closely with client teams to deliver relevant and appropriate research plans and strategies Designs and leads workshops across a project lifecycle Represents user research across the organisation We are passionate about developing people a demonstrated ability in managing, coaching and developing senior ...

KPIs) related to acquisition funnel performance, including traffic quality, sign-up friction, conversion rates by channel, and first-time user activation. Leverage quantitative data, qualitative user research, and competitive analysis to inform product decisions and identify areas for new features or funnel optimisation. Work closely with Data Science ...

where human oversight is essential. Framing the problem, understanding the customer and market intelligence Act as the voice of the customer internally, using qualitative and quantitative research to uncover needs and pain points. Sharpen each problem before any solution is discussed. What is actually wrong, for whom ...

decision-making, and business performance. As a senior individual contributor, you will operate with a high degree of autonomy, proactively identifying opportunities, conducting user research and discovery, and delivering intuitive solutions to complex, real-time operational challenges. Responsibilities Lead design execution across high-impact initiatives within the Trading product … with Product and Engineering while independently driving design outcomes with minimal oversight. Build strong relationships with Traders and operational users, proactively conducting discovery workshops, qualitative and quantitative research, and workflow analysis to identify opportunities for improvement. Identify opportunities to improve trader efficiency, risk management, and operational workflows, translating ...

delivering Plexal-led innovation projects and working with our consulting team to deliver cross-competency work, focusing on innovation consulting, hypotheses testing and research activity. You’ll engage with a diverse array of stakeholders, including startups, scaleups, corporations, government, non-profit organisations, investors and academia. We are a rapidly … yield evidence based outcomes and guidance for clients Design of practical models , frameworks, and approaches that help clients deliver change and transformation Quantitative and qualitative analysis and market research to on emerging technology, startups and innovation themes Forming insights into emerging technology areas, e.g. AI and data, space ...