1 to 25 of 81 Remedy ITSM Jobs

We are seeking a skilled Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite. We take a modern approach of working collaboratively internally and externally to achieve high levels of satisfaction both for our clients and ourselves. The ideal candidate … fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management and … system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications. Your skills and experience BMC Remedy ITSM Certification. Understanding of ITIL framework and best practices. Experience in cloud-based deployments of Remedy application. Wide-ranging experience in developing and More ❯

compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity, and More ❯

VPN). Experience with Microsoft 365, Active Directory, and common enterprise applications Tools : Familiarity with ticket systems such as ServiceNow, Jira, HPSM, BMC Remedy, Monitoring Tools, CA Service Desk or similar ITIL : Knowledge of ITIL processes and procedures would be an added advantage Basic understanding of IT security More ❯

VPN). Experience with Microsoft 365, Active Directory, and common enterprise applications • Tools: Familiarity with ticket systems such as ServiceNow, Jira, HPSM, BMC Remedy, Monitoring Tools, CA Service Desk or similar • ITIL: Knowledge of ITIL processes and procedures would be an added advantage • Basic understanding of IT security More ❯

utilize for troubleshooting purposes. Background/experience in PowerShell in order to automate tasks a plus. Complete Incident and Change Request tickets utilizing BMC Remedy IT Service Management and/or ServiceNow Location: On Company Site US Citizenship Required Requires TS/SCI with Polygraph Work Requirements More ❯

and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Job Description TEKsystems seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development More ❯

and maintenance of IT infrastructure -Hardware experience with Dell systems is a plus - Experience working in an environment with rapidly changing job priorities -ServiceNow ITSM Ticket Management experience Drug Test Required false Workplace Type On-site Experience Level Intermediate Level Tier 2 windows workstation admin Although Dahlgren is on More ❯

within a team, and support to peers toward improved processes and results Experience with IT Service Management solutions such as Service Now or Remedy Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or More ❯

end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and More ❯

Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all incidents and service requests, and perform technical support tasks as needed. An End User Support More ❯

be able to manage your own stress and that of the team and be able to keep projects on track despite any setbacks. Proven ITSM platform or other software implementation project management experience such as: Salesforce, Zendesk, Oracle, SAP, MS Dynamics 365, BMC Remedy. Experience owning the overall client More ❯

Solid grasp of IT infrastructure components, including networks, servers, storage systems, and cloud platforms. Experience with service desk ticketing tools such as BMC Remedy or JIRA Service Desk. Knowledge of IT asset management principles and practices This job requires an awareness of any potential compliance risks and a More ❯

years of experience, may have supervisory or lead experience What you'll need: • Must have DoD Secret clearance • Experience working with BMC Remedy ticketing system • Knowledge and understanding of all relevant industry standards • Knowledge and understanding of best practices for service management • Familiarity with Active Directory (AD) and More ❯

information to non-technical audiences. DESIRED SKILLS AND EXPERIENCE: Experience supporting IC or DoD organizations, particularly within IA, CM, and CND disciplines. Familiarity with ITSM platforms such as ServiceNow or BMC Remedy. Knowledge of NIST and DoD cybersecurity frameworks. Project management experience or certification (e.g., PMP or equivalent). More ❯

cellular devices, and peripherals in an environment with Microsoft Windows 10, and Microsoft Office 2016 Utilize Active Directory Users and Computers (ADUC), BMC Remedy, Directory and Resource Administrator (DRA), Dame Ware Remote Control, and other software as needed to assist users and administer user and computer accounts, security More ❯

within a team, and support to peers toward improved processes and results Experience with IT Service Management solutions such as Service Now or Remedy Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or More ❯

better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with More ❯

better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with More ❯

management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, GitHub, GitLab, Chef, Ansible, Art factory, Remedy, SonarQube, Fortify, Selenium - Effective presentation skills with an ability to make technology concepts accessible to colleagues outside of technology Minimum Requirements TCS088, T4, Band More ❯

enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.) Key Skills & Experience: * Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. * Application support: Include all applications in More ❯

Manager (MECM), Microsoft Intune and Tanium to deploy updates and applications to endpoint devices. • Reporting on software deployment and compliance status. • Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health. • Document procedures, configurations, and security events related to Patch More ❯

such as SNMP, NetFlow, and Syslog. • Implementation/Administration of one or more Network Management Systems (Splunk, CA/Broadcom Product Suite, BMC Remedy, IPAM, Infoblox, ownCloud). • Networking principles and systems functionality, with the ability to troubleshoot OSI layers 1-7 throughout a COTS environment. • Linux OS More ❯

LL NEED TO SUCCEED - DESIRED: Security Clearance: Active TS/SCI clearance Certification: F5 Network certification Technical Skills: Experience with proposals. Experience utilizing Remedy ITSM. Experience administering and troubleshooting server operating systems such as Linux, Windows, or UNIX. Experience documenting network topology using Visio. More ❯

CCNP) or equivalent. Demonstrate experience in one or more of the following enterprise network management tools such as SolarWinds, MECM, Core Light, BMC Helix ITSM (Remedy), JIRA, etc. Hands on experience with WAN, LAN, SPPNs, DECCs, compute, storage, capability delivery platforms, telecommunications and circuits Demonstrate expertise in More ❯

MST, VLANS - Knowledge and hands on experience working with Network Firewalls, Type 1 encryptors, WAN optimization devices, Load Balancers, HP, TACLANES Remedy ITSM technologies, and VMWare - Ability to perform well under pressure, meet deadlines, and manage multiple tasks simultaneously. - Strong written and oral communication skills - Strong people More ❯