24 of 24 Remedy ITSM Jobs in the UK

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join … broad range of stakeholders and enterprise integrations. What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot ...

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join … broad range of stakeholders and enterprise integrations. What You'll Be Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot ...

performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers ...

Tendering and bid support experience Managing Profit & Loss, forecasting and financial reporting Confident user of business tools such as Oracle, Remedy ITSM and MS Office What we offer: A career at Telent spans sectors, roles, technologies and customers, offering opportunities to develop new skills and make ...

Tendering and bid support experience Managing Profit & Loss, forecasting and financial reporting Confident user of business tools such as Oracle, Remedy ITSM and MS Office What we offer: A career at Telent spans sectors, roles, technologies and customers, offering opportunities to develop new skills and make ...

Shell and PowerShell scripting. Endpoint protection and anti-virus management experience (SentinelOne). Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

Shell and PowerShell scripting. Endpoint protection and anti-virus management experience (SentinelOne). Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

business solutions company , is looking for an experienced BMC Helix Technical Delivery Authority to lead the end-to-end delivery of complex BMC Helix ITSM solutions . This role combines solution architecture, technical leadership, and project governance , ensuring high-quality outcomes aligned with business objectives and ITIL best practices. … Responsibilities Define, validate, and govern BMC Helix architecture across ITSM Suite, Digital Workplace, CMDB, and Smart IT. Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows. Ensure alignment with ITIL best practices and enterprise standards . Architect and implement integrations with third-party systems ...

part of a team Excellent communication skills with the ability to prioritise tasks effectively. Experience using ticketing systems such as BMC Remedy, ServiceNow, or Jira is desirable. Desirable (but not essential) Previous experience in an IT, technical, or technology-focused role Familiarity with databases or internal systems Experience ...

Relevant experience in Problem Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work ...

. Lead or participate in incident bridges , maintaining clear communication with stakeholders across multiple time zones. Ensure accurate incident logging, categorisation, and documentation in ITSM tools (e.g., ServiceNow). Conduct structured root cause analysis (RCA) for recurring or high-impact incidents. Log and track problems through to resolution … financial services sector . Proven track record in managing major incidents and driving RCA in complex, global environments . Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy . Familiarity with operational resilience frameworks and DORA compliance . Experience in regulated industries with exposure ...

youll need Ability to obtain or hold UK Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software ...

Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services … influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. ...

maintain clear, timely communication with stakeholders across multiple time zones to ensure transparency and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools (e.g., ServiceNow) to maintain governance and enable effective reporting. Conduct structured root cause analysis (RCA) for recurring or high-impact incidents to identify underlying … global environments. Experience working in regulated industries (e.g., banking, financial services) with exposure to SOX, GDPR, PRA/FCA compliance. Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy. Familiarity with operational resilience frameworks and DORA compliance. Experience in leading cross-functional teams and managing stakeholders ...

need Ability to obtain or hold UK Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery … Work With Windows Server & Linux Azure & AWS VMware vSphere & Microsoft Hyper-V Automation & reporting tools (BigFix, Power BI) Veritas NetBackup Enterprise monitoring and ITSM platforms What you'll bring Experience or strong interest in IT infrastructure or cloud operations Strong troubleshooting and analytical skills Ability to work calmly under ...

have an exciting opportunity for an experienced Integration Solutions (IS) Service Line Architect (SLA). You will possess a digital orientation to modern ITSM tools and End-to-End Service (Management) Delivery and pre-sales expertise needed to lead the design, development, and delivery of compelling solutions. … solution team to cover the related set of DXC Offerings & Capabilities across DXC Platform X, Enterprise Service Management (ESM), Service Integration & Management (SIAM) and ITSM Tool Integrations within a pursuit. The IS SLA also focuses on solutioning and providing technical sales support ensuring that the response integrates with ...

Communicate effectively with senior stakeholders during high-pressure situations. 5. Continuous Improvement & Automation Drive initiatives for automation in incident detection and resolution. Work with ITSM tools and monitoring platforms to enhance proactive incident management. Skills & Experience Requirements 8+ years of experience in Incident Management within the Telco IT domain. … Strong knowledge of ITIL practices and ITSM tools (Helix, Remedy) and monitoring platforms. Excellent communication and crisis management skills. Ability to manage multiple stakeholders under pressure and maintain structured updates. Exposure to infrastructure and cloud technologies (AWS, Azure, GCP). Willingness to work in rotational 24x7 shifts ...

ensure alignment and transparency. 5. Transformation & Automation Lead SIAM transformation initiatives, introducing automation and AI-driven solutions for proactive monitoring and resolution. Deploy modern ITSM and SIAM tools, ensuring integration with OSS/BSS systems for seamless operations. 6. Team Leadership Lead and inspire a team of 50+, including … Demonstrated ability to lead large teams (50+ FTEs) and manage supplier relationships. Deep knowledge of ITIL and SIAM practices, OSS/BSS systems, and ITSM tools (e.g., Helix & Remedy). Excellent stakeholder management and executive communication skills. Education & Experience Requirements Required Qualifications Bachelor's degree in Telecommunications ...

disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers … nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with ...

pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company it is today. This year’s employee ...

stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes … data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports ...

Sales Director ITOM/ITSM/ITAM Mainly Remote (with reasonable access to London) Experienced leader or a high performing Senior Account Executive who’s ready to step into leadership A growing software vendor with a thriving consultancy arm in the ITOM/ITSM/ITAM space … partnerships Use HubSpot to track and optimise pipeline, forecast accurately, and drive revenue predictably Experience required A proven track record selling enterprise software, ideally ITSM/ITOM/ITAM or adjacent technologies Ability to develop GTM strategies and building out sales frameworks Strong business development capability: scrappy, hands ...

Sales Director ITOM/ITSM/ITAM Mainly Remote (with reasonable access to London) Experienced leader or a high performing Senior Account Executive who’s ready to step into leadership A growing software vendor with a thriving consultancy arm in the ITOM/ITSM/ITAM space … partnerships Use HubSpot to track and optimise pipeline, forecast accurately, and drive revenue predictably Experience required A proven track record selling enterprise software, ideally ITSM/ITOM/ITAM or adjacent technologies Ability to develop GTM strategies and building out sales frameworks Strong business development capability: scrappy, hands ...