We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all … best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop OS, Windows 7/8/10/11 RemoteDesktop Services experience such as VDI Experience of migrations Good understanding of network infrastructure Design and implementation More ❯
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Technology is the perfect place to start your journey in IT. Join them as an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. … driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English … Benefits: £14,722 per annum Monday to Friday, 9:00am 5:30pm. 28 days holiday (including bank holidays). Company phone and laptop. Travel reimbursement for client visits. Hybrid remote/on-site working. Pension scheme. Ongoing training and development opportunities. Your Training with Baltic Apprenticeships Through Baltic Apprenticeships Level 3 programme, youll build a solid foundation in IT More ❯
Employment Type: Advanced apprenticeships, Work From Home