9 of 9 Remote Monitoring and Management Jobs in the North of England

required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on … providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and, most importantly, being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart … autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP More ❯

Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This is an excellent … opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities to develop 3rd line … skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support Microsoft 365, including user management, migrations, Intune, Entra More ❯

to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven More ❯

to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You’ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing- Manage end-to-end sales cycles from discovery through to contract close- Lead and execute outbound … sales campaigns (email, LinkedIn, webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business- Proven More ❯

Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support Engineer to join their … technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting, site visits, and project work.You’ll be based in Altrincham, with some flexibility for hybrid working. … A full UK driving licence is essential, as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯

Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support Engineer to join their … technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting, site visits, and project work. You’ll be based in Altrincham, with some flexibility for hybrid … working. A full UK driving licence is essential, as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving More ❯

Fuel Card Free Onsite Parking Cycle to Work Scheme Local Gym Discounts Employee Assistance Programme Annual Salary Reviews Training & Development Role Purpose: To apply expert knowledge in the implementation and optimisation of Microsoft's cloud technology stack with particular focus in Azure Infrastructure, 365, Defender and Intune. Supports IT Operations, acts as an escalation point for end-user issues and … collaborates with I&O Manager and Technical Architect to optimise Cloud Infrastructure. Key Technical Duties: Contributor in Azure Cloud migration and service optimisation, whilst always considering security best practices and possible cost optimisations. Use Microsoft tooling and RMM platform to deliver outstanding support to Oxalis users Use Microsoft tooling to provision Windows devices, package and deliver software, and also manage … user identities Coordinate and oversee 3 rd party activities to ensure successful delivery of service terms. Manage incidents and changes using JIRA Service Management. Remediate identified vulnerabilities and contribute to Oxalis& security landscape. Demonstrate our company values ofInnovation, Responsibility, Agility and Respect. Personal Skills and Experience: Demonstrate strong interpersonal skills, communicate effectively across different teams and cultures. Broad exposure to More ❯

security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and … perform scheduled maintenance, or assist with project rollouts (a pool car or mileage reimbursement is provided for travel). Use our ConnectWise PSA system to log issues, track progress, and document resolutions. Prioritise and escalate incidents appropriately to meet SLAs. Proactively monitor customer systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures … are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS and Microsoft 365 administration (Exchange Online, SharePoint, Teams). Familiarity with Microsoft Entra (Azure AD) or equivalent identity management More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to … their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow … agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability More ❯