8 of 8 Remote Monitoring and Management Jobs in the East of England

Technical Support Engineer – East Tilbury - £30,000 – Great Opportunity! Location: East Tilbury Salary: £26,000 - £30,000 Are you a driven and experienced Technical Support Engineer with a background in Managed Service Providers? Do you enjoy variety, from remote troubleshooting to hands-on installations and fieldwork? If so, we want to hear from you! We’re looking for a confident … and skilled IT professional to join our growing technical team. This is a fantastic opportunity to work on a wide range of technologies and clients, with plenty of scope for career growth and technical development. Essential Experience: To be successful in this role, you’ll have: Minimum 3 years’ experience in a technical support role within an MSP environment Field …/onsite experience – comfortable with installing, diagnosing, and troubleshooting hardware/software A full UK driving licence – this role includes client site visits Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft 365 configuration and support SharePoint migrations and adoption SQL Server administration More ❯

engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/… and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to … work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯

provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent … customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for … clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac More ❯

Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. We are looking for ambitious, articulate individuals who are … eager to progress. We will give you extensive training, steep you in high-level product knowledge on the various technology solutions we provide and equip you with the tools needed to succeed. What can our client give to you? * Great team atmosphere* Professional Development - Support for certification and career growth opportunities* 23 days holiday plus bank holidays and your birthday … fast-paced IT service desk environment* Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)* Basic understanding of networking concepts (e.g., DNS, DHCP, VPN)* Familiarity with Windows operating systems and common desktop support tasks* Excellent communication skills with a customer-first mindset* Ability to work under pressure and manage multiple priorities* Strong problem-solving skills and a willingness to learn More ❯

Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs. We are looking for ambitious, articulate individuals who are … eager to progress. We will give you extensive training, steep you in high-level product knowledge on the various technology solutions we provide and equip you with the tools needed to succeed. What can our client give to you? * Great team atmosphere * Professional Development - Support for certification and career growth opportunities * 23 days holiday plus bank holidays and your birthday … fast-paced IT service desk environment * Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) * Basic understanding of networking concepts (e.g., DNS, DHCP, VPN) * Familiarity with Windows operating systems and common desktop support tasks * Excellent communication skills with a customer-first mindset * Ability to work under pressure and manage multiple priorities * Strong problem-solving skills and a willingness to learn More ❯

Support Engineer. This company can offer a great benefit package. They are a leading provider within their specialised sector.Within this role you will be responsible for on-site support and troubleshooting across different locations. This includes installation and configuration of new devices, device upgrades, and assisting with IT and Telecoms projects. Key Responsibilities Provide on-site support & troubleshooting across sites. … Respond quickly to emergency situations requiring in-person attendance. Deliver scheduled “floor walking” services to proactively support users. Install and configure new and upgraded IT and Telecoms equipment. Support installation of IT, Networking, and Telecoms projects. Assist with desk moves, internal office moves, and office relocations. Support the on-boarding of new clients, new users, and acquisitions. Build strong, trusted … in-person relationships with clients. Maintain accurate records in our PSA/RMM and documentation system. Provide on-site services where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have experience upgrading More ❯

have an exciting opportunity with an established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range of hardware, software, and network issues. … Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a … service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise More ❯

Support Engineer | Provisioning Engineer | 1st Line Support Engineer Workplace IT is the UK's leading provider of Managed IT Services to the Social Care, Supported Living, Social Impact Charities and Special Needs Education Sectors. We predominantly support enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and employees across the UK. Following continued growth … we are looking for an additional Provisioning Engineer. Position Overview: As an IT Provisioning Engineer you will be responsible for Microsoft 365/Azure AD (Active Directory) based change management requests including new starters, leavers and changes, Device Builds, Device Re-Purposing, Repairs and Microsoft Intune profile builds and changes. This is an excellent role for candidates looking to enhance … their early IT Career. Its an extremely busy role where you will be working in collaboration with your UK colleagues supported by a provisioning coordinator who will allocate and schedule your workload. Key Responsibilities: Create/Change/De-Commission User accounts in Microsoft 365 Admin. Connect/Disconnect Users from Azure AD. Add Users to the correct Intune/ More ❯