2 Remote Monitoring and Management Jobs in the East of England

company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. Key Skills required: Windows Server 2022/2019/2016, OS …/10 Office 365 & SharePoint administration Microsoft Exchange Virtualisation Technologies (VMware ESXi, Hyper-V) Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop) Remote Monitoring & Management (RMM) technology Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role The position entails assisting with T1 & T2 … support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rd Line IT Support Engineer, you will have: Strong communication skills, both face to more »

new opportunity to flourish? Look no further! An exciting role has emerged within a family-operated MSP, offering a chance to grow your skills and make a real impact in a dynamic environment. Our client is more than just a service provider; they're a team dedicated to excellence. Whether … it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work. Are you the right person for the job? 1-2 years' experience in IT support Proficient problem-solving and troubleshooting abilities Familiarity with Active Directory and Azure Active … Office 365 Admin Centre Strong grasp of Windows environments Knowledge of networking protocols (TCP/IP, DHCP, DNS) Hands-on experience with hardware installation and maintenance Excellent communication skills with a focus on customer service Advantageous Experience: Familiarity with AutoTask PSA and RMM Systems Knowledge of ESET Products and Services more »