1 to 25 of 124 Root Cause Analysis Jobs in the Midlands

help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

CMMS) and ticketing systems as appropriate.Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics.Lead root cause analysis of major downtime events.Act as a network resource for technical issues and lead network-wide root cause analysis.Develop … track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks.Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring.A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required.Experienced ...

develop ad-hoc PLC ladder code change• Familiarization with Siemens and/or Allen Bradley PLC processes and input/output modules.• Provide detailed analysis and testing of existing and new engineering solutions and components• Work with IT, FC Software and Operations Engineering to develop and update controls knowledge … training document for the Facilities Engineering team.• Be responsible for incident follow-up, root cause analysis and documentation.• Undertake industrial engineering design on existing material handling modules within European network• Provide technical documentation such as flow diagrams, conveyor and equipment layouts, installation details, schedules and budgets.• Support ...

service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive root cause analysis and resolution of production issues. Collaborate with business stakeholders to translate requirements into technical solutions. Establish operational runbooks, governance … with ETL/ELT and data pipeline development. Experience supporting production data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability ...

network estate. Act as a key escalation point for complex network incidents and major outages, taking ownership through to resolution, driving structured troubleshooting, deep root cause analysis (RCA), and implementing preventative measures to minimise recurrence. Provide technical guidance, and mentorship to peers, promoting best practice, upskilling … escalation point for infrastructure incidents and problems, taking proactive ownership of issues as and when required, restoring service quickly, driving robust root-cause analysis, and ensuring clear communication to stakeholders to prevent recurrence. Drive successful delivery of continual improvement initiatives and projects through technical expertise, structured execution ...

innovative approaches within the motor drive subsystem to enhance differentiation.Champion evidence-based engineering for the motor drive subsystem, leading the use of digital simulation, root-cause analysis, and design-of-experiments for performance validation.Generate electronics design definition and justification data to describe the design solutions … rationale behindManage ambiguity within subsystem-level decisions using robust risk and change control frameworks.Participate in design reviews, failure investigations and root-cause analysis activities.Participate in defining technical work packages, priorities and development plans, to ensure successful execution against programme objectives.Act as a Subject Matter Expert ...

improve productivity, turnaround times, quality and customer outcomes. Identify opportunities to increase technical throughput, improve efficiency and maximise commercial value. Lead process improvement, root-cause analysis and problem-solving initiatives across technical and operational workflows. Ensure high standards of quality, health & safety, compliance and technical accuracy … profitability. Excellent communication and stakeholder management skills, with the confidence to work across technical and non-technical teams. A proactive approach to process improvement, root-cause analysis and operational problem-solving. A strong commitment to quality, safety, compliance and customer service. Experience within ITAD, IT lifecycle services ...

reliability across automated warehouse environments. Lead regular service reviews with customers, providing performance reporting, trends and improvement plans. Identify recurring issues and drive root cause analysis and preventative actions. Develop and implement continuous service improvement initiatives. Manage risks and ensure appropriate business continuity and contingency plans … Experience managing incidents, problems, changes and escalations. Strong customer and stakeholder management skills. Experience coordinating multi disciplinary technical and operational teams. Strong understanding of root cause analysis and continuous improvement. Commercially aware with the ability to understand customer requirements and contractual obligations. Excellent communication and relationship building ...

site where engineers spend every shift firefighting breakdowns. The engineering team operates within a structured maintenance framework, with a strong focus on preventative maintenance, root cause analysis and continuous improvement. You'll be joining a large team of experienced engineers, giving you the opportunity to learn from … electrical and mechanical breakdowns, minimising downtime and supporting production targets Diagnose faults across electrical control systems, motors, drives, sensors and automated machinery Support root cause analysis activities to eliminate repeat failures Work closely with production teams to improve equipment performance and reliability Participate in continuous improvement ...

system troubleshooting to minimise downtime. Work alongside equipment manufacturers, suppliers and commissioning teams during the installation, testing and handover of new automation solutions. Conduct root cause analysis and implement corrective actions to improve reliability, efficiency and equipment performance. Support site expansion projects and contribute to the successful … highly advantageous. Engineering qualification (Electrical, Mechanical, Controls or Multi-Skilled Engineering), or equivalent practical industry experience. Strong problem-solving skills with experience conducting root cause analysis and driving reliability improvements. Comfortable working alongside external suppliers, contractors and specialist engineering partners. A proactive mindset with a passion ...

site utilities and facilities maintenance including compressors, boilers, chillers, fire systems, and associated infrastructure. Assist with equipment commissioning, installation projects, and machine improvements. Conduct root cause analysis (RCA) on recurring faults and implement corrective actions. Maintain accurate maintenance records through a Computerised Maintenance Management System (CMMS). … pneumatics Welding and fabrication Mechanical assembly and alignment Reading mechanical engineering drawings Continuous Improvement The successful candidate will be encouraged to contribute to: Root cause analysis (RCA) TPM initiatives 5S activities Kaizen projects Maintenance strategy improvements Asset reliability and uptime improvements Preventative maintenance enhancements Health & Safety Ensure ...

automation using Azure DevOps . Monitor production services using Application Insights and Azure Monitor , diagnosing and resolving issues proactively. Participate in incident response and root-cause analysis when required. Identify technical debt and deliver targeted improvements within sprint capacity. Work closely with Product Owners to clarify requirements … behaviour. Azure DevOps — CI/CD pipeline authoring, automated testing integration, and deployment management. Production operational experience — monitoring via App Insights, incident diagnosis, and root cause analysis. Excellent written communication skills — PR descriptions, PBI commentary, ADO notes, and incident updates must be unambiguous and complete. Proven ability ...

design, implementation and support of customer incidents and projects.Create and maintain suitable customer infrastructure/service documentation.Work with problem management team to determine incident root cause analysis and provide appropriate countermeasures from similar issues from re-occurring.Provide occasional on-site support at customer sites to resolve incidents.Take … . Additional accreditations would be highly desirable. Relevant operational experience will be taken into consideration if certifications are absent.Proven experience of problem management/root cause analysisAbility to work in a busy helpdesk environment and good knowledge of general helpdesk operations.Excellent written and verbal communication skillsWhat we offerHybrid ...

warehouse feeds and othersPartner with FIS Support so BAU incidents are handled through the support front door, while complex integration escalations are analysed for root cause, permanent fix, prevention and knowledge transferPartner with the FIS Senior Project Manager on project intake, roadmap planning and release governance where … item has integration impact, providing sizing input, dependency analysis and delivery risk assessmentPartner with the ERP FIS Manager and functional consultants on system accounting implications, SAP B1 process design and control considerations for upstream or downstream finance changesSet and maintain integration documentation standards, including functional overview documents, solution notes ...

escalations Act as the senior escalation point for 1st and 2nd Line engineersTake full accountability for technical outcomes and permanent resolutionPerform deep troubleshooting and root cause analysisWork with problem management to identify trends and preventative fixesNetwork Support, Engineering & Operational ChangeSupport and optimise network environments across the live managed … routing, switching, DNS, DHCP, firewalls)Proven experience in a 3rd Line or Senior Network Support role within an MSP or NOC environmentAdvanced troubleshooting and root cause analysis capabilityExperience working within structured ITIL-aligned support modelsHigh level of ownership and accountability for service outcomesStrong documentation discipline with ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

tooling solutions.Supporting New Product Introduction (NPI) activities, including design reviews and on-time, on-budget product releases.Investigating manufacturing defects and process issues, identifying root causes, and implementing corrective actions.Driving continuous improvement and Operational Excellence (OpEx) initiatives across manufacturing operations.Collaborating with Engineering and Operations teams while supporting the development … design and deployment.Proficiency in Microsoft Office applications and experience using MRP/ERP systems, preferably SAP.Strong analytical and problem-solving skills, with experience conducting root cause analysis and implementing corrective actions.Excellent communication, presentation, stakeholder management, and negotiation skills, with the ability to influence and engage effectively ...

roles present a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about closer connection with our customer’s core business.Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs … systems specifications.Work with development teams to design technical solutions that meet business needs.Produce analysis, data mapping and data analytical skills using SQL, Excel and Power BIProduce detailed Business Requirement Specification Documents.Stakeholder management across all levels from c-suite through to on-the-ground developers both internally and with ...

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

applications. Assist with employee onboarding and offboarding processes. Manage user accounts, licences, security groups, and permissions within identity management platforms. Monitor live systems, conduct root-cause analysis, and identify potential cybersecurity risks. Follow established support procedures and contribute to the creation of new operational documentation. Participate … automation and service improvement to enhance the user experience. Evaluate and assist with the implementation of new technologies and tools. Produce reports and technical analysis for management and IT stakeholders. Ensure compliance with IT security policies, information security standards, and governance requirements. Maintain accurate IT asset records and conduct ...

monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance platform documentation ...

Unix operating systems. Experience with cloud technologies (AWS, Azure) and using scripting languages to automate tasks. Troubleshooting and technical support experience is ideal. Conducting root-cause analysis to understand the genesis of a problem. Continuous Integration and Continuous Deployment (CICD) techniques/experience to build, test ...

Provide insights on new technologies, create operational documentation, manage infrastructure costs, support contact centre services with Amazon Connect, conduct DR testing, reduce incidents through root cause analysis, and perform platform maintenance (patching, upgrades). Participate in disaster recovery exercises and on-call arrangements as required. What ...

Site Acceptance Testing (FAT/SAT). NCR & RCA Management: Investigate non-conformances using structured problem-solving methodologies such as 8D, 5 Whys, and Root Cause Analysis (RCA). CAPA Governance: Drive corrective and preventive actions to improve product quality, reduce process variation, and prevent recurrence. Compliance … Review Board (MRB) processes and experience reviewing/approving FAIRs. Testing: Familiarity with Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Statistical Analysis: Proficiency in Minitab, SPC, or other statistical analysis tools. Defense Standards: Knowledge of NATO AQAP 2105/2110 requirements. Certifications: Six Sigma Green ...