26 to 50 of 96 Root Cause Analysis Jobs in the Midlands

global presence of 15 offices (and 10 delivery centers) across four continents. Role Overview : Key Responsibilities Build AI workflows for exception classification, triage, root-cause analysis, impact assessment and remediation recommendations. Develop agentic workflows involving orchestration, tool/function calling, state management and human-in-the-loop … validation. Correlate new exceptions with historical issues, known root causes, business rules and transaction/data attributes. Build Python and SQL-based services to query, transform and analyze structured enterprise datasets. Integrate AI applications with enterprise APIs, databases, workflow/ticketing platforms and internal data sources. Develop reusable tools ...

application, database, and business teams to ensure successful execution of critical workloads. Support production incidents and participate in on-call rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. ...

index, transaction, memory, and resource optimization. Manage backups, restores, disaster recovery, and data replication activities. Analyze database logs, alerts, and system metrics to identify root causes. Support Progress/OpenEdge upgrades, patching, migrations, and environment refreshes. Collaborate with application, infrastructure, and development teams to resolve production issues. Participate … incident management, root-cause analysis, and preventive action planning. Automate routine DBA activities using Scripting and maintain operational runbooks. Ensure database security, access controls, maintenance, and compliance requirements are followed. Provide on-call and production support as required. Required Skills and Experience: Strong experience as a Progress ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance ...

company requirements. Foster a positive, inclusive and wellbeing-focused team culture. Operational and Technical Responsibilities Oversee incident, request, problem and change management activities. Support root cause analysis and continuous improvement initiatives. Maintain Service Desk tools, reporting and operational controls. Ensure compliance with company policies, security standards ...

Design and test backup and disaster recovery solutions Ensure systems are resilient and recoverable Act as an escalation point for complex infrastructure issues Lead root cause analysis and deliver long-term fixes What We're Looking For 5+ years in Cloud/Infrastructure/Systems Engineering Strong ...

improvements, and ensuring reliable, high-quality support for enterprise‐scale Azure infrastructure while collaborating closely with senior team members and stakeholders. Core Responsibilities: Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimise Azure environments to ensure high availability, performance, and security. ...

application updates, patches and upgrades, and support UAT for any changes to core business systems. Identify recurring issues and contribute to problem management and root cause analysis, feeding improvements back to the Service Desk and vendors. Support the onboarding of new starters and configuration changes across business ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

Work across the full SDLC, from requirements and design through to deployment and support Investigate and resolve defects, performance issues and integration failures, including root cause analysis Build and maintain automated unit and integration tests Use source control, peer review and CI/CD to deliver controlled ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

appropriate manner. Continuous Improvement Lead continuous improvement of testing processes, standards, templates, metrics and governance to improve quality, consistency and delivery efficiency. Drive root-cause analysis for defects, environment issues and delivery blockers, ensuring lessons learned are captured and corrective actions implemented. Promote the adoption of modern … defect tracking tools such as Azure DevOps, TFS or JIRA. Experience of using SQL or a sound understanding of database concepts to support analysis, investigation and test preparation. Required Skills Strong leadership, planning and decision-making capability with the ability to manage testing across multiple priorities. Excellent attention ...

Azure Monitor and Log Analytics Supporting security and compliance requirements Designing and testing backup and disaster recovery solutions Troubleshooting complex infrastructure issues and leading root-cause analysis What we're looking for You'll ideally bring: 5+ years' experience within Cloud, Infrastructure or Systems Engineering Strong hands ...

with virtualisation technologies including VMware and Hyper-V. Support software deployment, provisioning and policy compliance through ConfigMgr and Intune. Investigate recurring issues, carry out root cause analysis and implement preventative solutions. Contribute to infrastructure projects, technical changes and service improvements from planning through to implementation and testing. ...

systemic issues to the appropriate teams. Identify recurring issues, trends and process inefficiencies to improve overall service performance. Partner with Problem Management to support root cause analysis and implement long‐term solutions. Drive process improvements that increase efficiency, reduce repeat contacts and improve first‐time fix rates. ...

manage Virtual I/O Server (VIOS) v2 & v3 environments. Administer and maintain IBM Hardware Management Console (HMC) platforms. Perform incident investigation, troubleshooting, and root cause analysis for complex platform issues. Deliver change, upgrade, migration, and transformation activities across the estate. Develop, maintain, and enhance UNIX shell ...

performance, and effective production support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root‐cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into ...

Support the implementation of network changes, ensuring solutions align with agreed architectural principles, standards and technical strategy. Analyse network and design issues, carrying out root cause analysis and providing technical expertise throughout the solution lifecycle. Improve solutions and ways of working by supporting change impact assessments, maintaining ...

architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills ...

Improvement Collect, analyse, and report operational data and KPIs Identify trends, risks, and opportunities for improvement Champion continuous improvement and process review using effective root cause analysis Drive accuracy, waste reduction, and efficiency improvements Health, Safety & Culture Champion safe working practices and full compliance with Health & Safety ...

Citrix, AOVPN, Zscaler Clientless, and supporting infrastructure. Change management, implementation, and deployment activities within live production environments, adhering to change control processes. Problem management, root cause analysis, and implementation of permanent fixes to minimise recurring incidents. Interacting with end users, business stakeholders, vendors, and technical teams involved … Access services. Ensuring all Remote Access platforms remain secure, compliant, and free from vulnerabilities through regular security reviews and remediation activities. System monitoring, performance analysis, capacity management, and optimisation of Remote Access services. Operating system, application, and security patching across Citrix and Remote Access infrastructure. Maintenance and continual refinement ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

using Terraform. Create actionable dashboards, SLOs, SLIs, alerts, and anomaly detection. Integrate Datadog with Azure, Cloudflare, and modern SaaS architectures. Drive reliability, performance, and root-cause analysis across production systems. Desirable: Datadog certifications. Azure certifications. Cloudflare administration experience. Background in Site Reliability Engineering (SRE) or Platform Engineering ...

using Terraform. Create actionable dashboards, SLOs, SLIs, alerts, and anomaly detection. Integrate Datadog with Azure, Cloudflare, and modern SaaS architectures. Drive reliability, performance, and root-cause analysis across production systems. Desirable: Datadog certifications. Azure certifications. Cloudflare administration experience. xehkeey Background in Site Reliability Engineering (SRE) or Platform ...