1 to 25 of 49 Root Cause Analysis Jobs in the North of England

Problem Manager to improve service stability and ensure changes land safely. You'll own the governance around change and problem management, bring structure to root cause analysis, and turn learning into measurable improvements. What you'll be doing Owning the end to end change process, including assessment … scheduling, approvals, and communication Chairing CAB meetings and ensuring risk, impact, and dependencies are understood Leading Problem Management, including trend analysis and root cause investigations Driving post incident reviews and making sure actions are followed through to completion Building reporting and insight around change success rates, repeat ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients ...

performance monitoring Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting Troubleshoot and resolve database and display issues, performing root-cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration … Experience in incident management, root-cause analysis, and troubleshooting production issues ...

industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver comprehensive reports … platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions ...

software is known to work correctly in production Develop software using recognised patterns, including SOLID and TDD Provide routine maintenance including defect resolution from root cause analysis. Take part in the application of Agile through Scrum and Kanban, with the usual rituals … scalable software artifacts using; .Netand.NetFramework C# and Blazor Microsoft Azure Azure DevOps Entity Framework and T-SQL. Containerisation using Kubernetes React and JavaScript. Performing root cause analysis where defects occur Your application will be additionally attractive if you can demonstrate experience with: Experience using AI-assisted development ...

delivery for all data users across the EMEA Region. Key Responsibilities Data Acquisition & Preparation : Source, create, collect, clean, transform, and structure data for analysis and operational use, including synthetic data generation. Build and productionise ML/NLP solutions for legal and business use cases to enable better decision making. …/CD practices, maintain documentation, and promote adherence to architecture standards. Key Skills and Experience Ideally degree educated in computer science, data analysis or similar Strategic and operational decision-making skills Ability and attitude towards investigating and sharing new technologies Ability to work within a team and share knowledge ...

grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate ...

including on-call rota Act as the senior escalation point for infrastructure and network issues Deliver and support infrastructure, network, and security projects Lead root cause analysis for major incidents and service outages Maintain high availability across servers, networks, and core platforms Support monitoring, change ...

Optional but preferred) Experience managing diverse client environments or high-traffic SaaS platforms. Problem Solver: The ability to troubleshoot complex distributed systems and perform root-cause analysis on production incidents. AWS DevOps Engineer - Blackburn/Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency ...

data visualisation standards. Analytics & Insights: * Analyse large datasets to identify trends, patterns, and opportunities for improvement. * Provide insights that support Continuous Improvement, operational performance, root cause analysis, and forecasting. * Produce clear written and verbal summaries tailored to technical and non technical audiences. Collaboration & Stakeholder Engagement: * Work closely … architecture. * Proficient in Excel and general data manipulation tools. Analytical Skills: * Ability to interpret large datasets into actionable insights. * Strong problem-solving and structured analysis capabilities. * Ability to create meaningful visuals and simplify complex information. Professional Skills: * Excellent communication and stakeholder management. * Ability to work independently and prioritise multiple ...

testing (REST, SOAP), and SQL/NoSQL databases**. Experience working in **Agile methodologies (Scrum, Kanban)**. Strong defect management, troubleshooting, and root cause analysis skills. Proficiency in **Microsoft Excel** for test reporting and data analysis. Cloud experience (AWS, Azure, GCP) is an advantage** but not mandatory. ...

problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete … accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team ...

responsibilities: Design and implement cloud observability solutions Build and operate APM and monitoring platforms Implement logging, metrics, tracing, and alerting standards Support incident management, root cause analysis, and service improvement Optimise performance, availability, and reliability across cloud environments Work closely with Cloud, DevOps, and Service teams ...

Vault and Dimensional). Ensure data quality, lineage, governance and security standards are embedded in all pipelines. Troubleshoot and resolve data pipeline issues, performing root cause analysis and implementing preventative solutions. Collaborate in Agile delivery, supporting sprint planning, refinement, testing and show & tell sessions. Mentor and share ...

Service Value Chain": Act as the face of IT on-site, ensuring that every interaction adds value and maintains high employee sentiment (XLAs). Root Cause Analysis: Work closely with the Problem Management team to identify recurring site issues and implement permanent fixes rather than "band ...

sales/customers/technical, and to manage the solution to its conclusion Liaise with third parties and vendors to resolve incidents with root cause analysis Perform Incident Management & reporting on complex/large scale issues Assist with mentoring colleagues in line with escalation procedures Producing ...

driving improvements in equipment Reliability and Availability Achieve Maintenance Excellence objectives Responsible for responding to plant reliability issues, analyse, fault find and repair route cause problems to ensure downtime is minimized Ensure that business systems are being used effectively to develop a planned maintenance strategy Ensure root-cause analysis is conducted for all relevant failures with corrective actions Coach engineers and operators to improve the knowledge in best practice maintenance Deliver continuous improvement to reduce downtime Ensure maintenance schedules are updated with learnings from equipment failures to minimize plant downtime Manage the collection of data ...

Python (JavaScript a plus) Manage infrastructure using Kubernetes, Docker, Terraform Own end-to-end technical delivery across multiple client deployments Conduct debugging, optimisation and root cause analysis Communicate complex AI concepts to technical and non-technical stakeholders Requirements Strong experience building and deploying LLM/Generative ...

integrations Work with relational databases (SQL, Oracle) and Mainframe integrations (DB2, CICS) Develop responsive UI components using ReactJS or Angular Troubleshoot production issues, conduct root cause analysis, and optimise performance Collaborate in Agile teams, translating business requirements into technical solutions Technical Skills Pega Platform Strong hands ...

Services, Functions, Service Bus, Storage, Azure SQL) Contribute to code reviews, standards and clean engineering practices Diagnose and resolve production incidents; participate in root-cause analysis and prevention Collaborate in Agile ceremonies, manage risks and keep stakeholders informed Help evolve our CI/CD pipelines and test ...

Development: Create user interfaces using HTML, CSS, and modern JavaScript frameworks (ReactJS/Angular). Troubleshooting: Analyze and debug high-severity production issues, perform root cause analysis (RCA), and optimize performance. Agile Collaboration: Participate in daily stand-ups, sprint planning, and work with business stakeholders to translate ...

teams. About the role: Design and create custom test fixtures and automated solutions to support R&D, production, and field validation. Lead debugging and root cause analysis of complex hardware issues. Develop, apply, and maintain test plans and setups for electronic assemblies and systems. Collaborate with hardware ...

M365 Copilot and related services Triage and resolve complex escalations and multi-user incidents (usage, access, performance, unexpected outcomes) Perform deep-dive troubleshooting and root cause analysis Technical Troubleshooting Across Microsoft 365 Admin Centre Entra ID & Conditional Access SharePoint/OneDrive permissions Microsoft Teams Group Policy Objects ...

ready. Own SAP run operations across internal teams and external service providers. Establish proactive monitoring, incident runbooks, and SLA governance. Lead major incident response, root cause analysis, and corrective actions. I Am Keen To Speak To Candidates With The Following Experience A Bachelor's degree in information ...

Water. Your role includes supporting the minor capital programme, offering operational engineering support, and conducting studies and investigations. You will manage projects involving, data analysis, design, document preparation, and proposal reviews. Where you fit in: Function as a second line, escalated support, as required to maintain operations; and recommend … qualification to a minimum of HNC or equivalent (Preferably a HND or degree). Knowledge and ability to deliver and fully document a full Root Cause Analysis Investigation (RCA) following incidents and failures of process equipment and assets. Experience in developing engineering solutions and incorporating them into ...