Service Desk Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Gloucester, Gloucestershire, UK
- Employment Type
- Full-time
networking solutions. Manage service requests, incidents and escalations in line with agreed SLAs. Monitor network and security infrastructure and proactively identify issues. Perform root cause analysis and implement preventative measures where appropriate. Maintain accurate documentation and update knowledge base articles. Fortinet Administration Support and administer FortiGate firewalls. ...