Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing rootcauseanalysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing rootcauseanalysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯
on uptime, resilience, and cost-efficiency. Perform performance tuning, system optimisation, and capacity planning to ensure infrastructure reliability and maintainability. Engage in Major Incident and Problem Management, including conducting RootCauseAnalysis (RCA) and implementing long-term solutions. Conduct regular reviews across client estates, proactively identifying and addressing potential risks or inefficiencies. Develop and maintain comprehensive system More ❯
with ERP systems and their process integration. Good overall knowledge and experience of the SC/OtC business processes. Excellent understanding of EDI systems. Capable in problem solving and rootcause analysis. Continuous Improvement mindset. Data analytics and reporting skills (Analytical). Strong written and verbal communication. Excellent MS Office skills, specifically Excel. Ability to Lead and embrace More ❯
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯
Document as you go - to support colleaguesfollow what's been done and why Drive tasks forward with energy and enthusiasm Create proactive monitoring solutions using standard tooling Conduct RCA (RootCauseAnalysis) for incidents Develop and maintain self-managing infrastructure services and dashboards Define the metrics of success and report on progress Implement Infrastructure as Code for … automation tools (Puppet, Ansible, Git), pipelines (Azure DevOps) and test automation Experience with CI/CD tooling (Azure DevOps) Comfortable with Elasticsearch log standardisation, Kibana dashboard creation and data analysis skills AWS hands on - Cloud formation, Route53, S3, DynamoDB, Cloud-watch, Lambda, Security, and troubleshooting, Azure experience also useful Certificate management and automation Strong troubleshooting and diagnosis skills Able More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
DCL
escalations Conduct advanced threat hunting using the Microsoft Security Stack. Build, optimise and maintain workbooks, rules, analytics etc. Correlate data across Microsoft 365 Defender, Azure Defender and Sentinel. Perform rootcauseanalysis and post-incident reporting. Aid in mentoring and upskilling Level 1 and 2 SOC analysts. Required Skills & Experience: The ability to achieve UK Security Clearance More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
McCormick UK Limited
and implement KPIs and performance measures leveraging best practice benchmarking with a focus on continuous improvement Collaborate with IT on system implementation/enhancement initiatives Ensure adequate and timely rootcauseanalysis to understand problem drivers and implementation of necessary corrections and/or changes. Collaborate with various stakeholders to ensure global alignment of priorities working in More ❯
Team, including workload management Ensure time management and quality delivery from different stakeholders Client-oriented strong stakeholder management, providing frequent updates (externally, internally) to ensure continuous clarity Conduct thorough root-causeanalysis and implement lessons learned to drive continuous improvement Involvement in training development for electrical systems, ensuring adherence to company standards and regional requirements Acting as … circuit and arc flash studies is desirable Proven track record of electrical optimization and efficiency improvements, preferably in Data Centers Excellent stakeholder management and communication skills Ability to conduct root-causeanalysis and implement lessons learned Experience in developing and delivering training programs Familiarity with SOP/EOP development and the CAB process Ability to act as More ❯
and keeping users informed of progress.Efficiently Handle Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with rootcauseanalysis, and helping to prevent future problems.Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team.Excel in More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and rootcauseanalysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯
concerning new and installed systems Assisting site based Engineers with troubleshooting and problem solving. Point of contact in the event of an incident escalation, in depth fault finding and RootCauseAnalysis Providing technical advice and consultancy support to local TFM Teams Ensure preventative maintenance is performed in accordance with company standards and procedures by performing regular More ❯
looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges. Your Mission As a Customer Support Engineer, you will provide engineering expertise to ensure optimal performance and reliability of avionics and defense systems. You … will manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs. Additionally, you will collaborate with teams across engineering, production, and customer support, driving rootcauseanalysis and proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy products. Develop procedures for on … site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield. RootCauseAnalysis & Quality Assurance: Inspect and analyse defective products or subcomponents. Drive synchronization of rootcauseanalysis activities with engineering and quality teams. More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
La Fosse
in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving rootcauseanalysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the … coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing rootcauseanalysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident More ❯
and reliability tests for automotive opto-electronic components and prepare test reports (in-house) Coordinate and support testing at external test houses Create test plans and procedure manuals Data analysis and reporting Design and build of test environments for in-house sample testing Support RootCauseAnalysis (RCA) and Troubleshooting of Issues In-house test facilities More ❯
by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read … lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! The Details This exciting and challenging role is responsiblefor providing technical support, and driving continuous improvements, within end-to-end manufacture of novel fluidic chips/electrochemical arrays. The successful candidate will work closely with Productionand Third Party suppliers to support and improve chip … and flow cell manufacture. Supporting Production with technical issues, using techniques such as failure mode effect analysis,rootcauseanalysis, and other six sigma tools. Data analysis & interpretation, leveraging your programming experience where relevant. Establishing, monitoring, and analysis of in-process testing. Material and process characterisation & optimisation (design of experiments). Qualification of material More ❯
and deploy automated hardware test setups for board-level and silicon validation, integrating scripting and measurement tools (e.g., Python, LabVIEW, or similar). Lead signal integrity and power integrity analysis, including simulation and measurement (e.g., eye diagrams, S-parameters, crosstalk analysis). Collaborate with IC design and layout teams to define I/O requirements, package constraints, and … review layouts for impedance control, routing constraints, and noise mitigation. Work closely with FPGA and embedded software teams to support interface validation and debugging at the system level. Drive rootcauseanalysis for signal failures, timing errors, and system-level integration issues using advanced lab instrumentation (oscilloscopes, logic analysers, BERTs, VNAs). Contribute to test plan development … validation coverage analysis, and reporting for product verification and manufacturing readiness. Document technical designs, validation results, and bring-up procedures for internal stakeholders and product teams. Skills & Experience 7+ years of experience in high-speed digital electronics design, including interfaces such as PCIe, DDR4/5, Ethernet, and SERDES. Strong understanding of signal integrity (SI) and power integrity (PI More ❯
Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure service continuity. •Conduct rootcauseanalysis (RCA) for network system faults. •Prioritize fault resolution to meet SLA/WLA requirements. •Investigate and resolve system/network problems comprehensively. •Coordinate with technical More ❯
CrowdStrike, escalating incidents as needed and ensuring timely resolution. Leverage Microsoft Co-pilot and automation workflows to streamline threat detection, incident triage, and response processes. Conduct in-depth log analysis and correlation across multiple data sources to identify potential security threats and reduce false positives. Support threat hunting and rootcauseanalysis efforts, providing detailed documentation More ❯
This L3 SOC Analyst will have the previous following experience: Act as a lead investigator for high-severity security incidents, coordinating response activities and containment strategies. Perform deep forensic analysis across endpoints, logs, and network traffic to uncover advanced threats. Develop and fine-tune detection rules and correlation logic in SIEM platforms (e.g., Splunk). Collaborate with engineering and … campaigns using tools such as Defender, CrowdStrike, and custom scripts. Contribute to playbook development, automation improvements (including Microsoft Co-pilot integration), and process optimization. Produce executive-level incident reports, rootcause analyses, and recommendations for remediation and hardening. More ❯
next-gen media infrastructure. Key Responsibilities: Provide technical support for proprietary media software systems used by a major broadcast customer Respond quickly to platform incidents, update stakeholders, and support root-causeanalysis Support the installation and configuration of video delivery components in both lab and production environments Participate in new deployments and contribute to knowledge sharing across More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
SISL Global
hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform rootcauseanalysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯
as well upskilling teams to self serve future or custom reports The role requires strong understanding of Reporting tools including OTBI, BI publisher and Smart View along with data analysis, report optimization and data governance The role will need to understand the fundamentals of all aspects of complex multi-currency, multi-company accounting systems and maintain a high level … getting better data insights Engage and guide a number of Finance stakeholders through the process to ensure the appropriate strategic direction is well understood and documented. Provides expert financial analysis and recommendations to senior management on business decisions related to REPORTING, and the strategic direction as required. Provide training and support to help build out a new Shared Services … build out of processes, procedures, and that appropriate resources are in place and tested to ensure services are delivered to agreed service levels. Ensure team undertake proactive troubleshooting and rootcauseanalysis of issues implementing preventative measures as appropriate.· Reviews and approves Change Requests with impact in the REPORTING space. Provide leadership and support to testing activities More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Cloud2 Consult
stuck in. What You’ll Be Doing Handling 2nd and 3rd line application support for ERP systems, digging into issues and sorting them before they become a problem. Doing rootcauseanalysis on recurring issues and coming up with permanent fixes or improvements. Working closely with key users to gather feedback and spot opportunities to make their More ❯