1 to 25 of 29 Root Cause Analysis Jobs in the Thames Valley

Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis Core Activity: * Support and maintain business-critical telecoms OSS platforms and production applications * Administer and support internally developed telecoms operational … data quality activities * Support operational users of network inventory, provisioning and fulfilment systems * Implement approved production changes in accordance with change management processes * Perform root cause analysis and implement preventative solutions * Produce technical documentation, support records and operational procedures Deliverables: * Stable and secure OSS and production environments ...

meet both customer and regulatory requirements. The successful candidate will contribute to product and design reviews, support independent testing activities, analyse quality metrics, facilitate root cause investigations and help drive a culture of quality across the organisation. You will also work closely with stakeholders to ensure software solutions … strategies, test plans, defect management and release quality controls. Act as the primary escalation point for software quality issues and ensure timely resolution. Lead root cause analysis and corrective action activities to address recurring defects and quality concerns. Participate in requirement, design and technical reviews to identify ...

daily repair workload to ensure efficient operations and achievement of performance targets. Monitor repair quality, identify recurring technical issues, and recommend process improvements. Support root cause analysis and continuous improvement projects to improve repair efficiency and reduce failure rates. Assist with training and onboarding of new team … firmware flashing, and device testing. Good understanding of networking fundamentals (IP, routing, Wi-Fi) and ability to read technical documentation. Experience handling complex repairs, root cause analysis, and implementing repair improvements. Ability to provide technical guidance, mentor junior engineers, and support team development. Experience coordinating repair workloads ...

Technology (STT) Quality Management System (QMS), lead relationships with the customers quality teams and compliance authorities. Who you will interact with Lead the NCR (Root Cause Analysis) Process producing key analysis metrics Maintain Company procedures Lead Audits with support of wider Quality team Maintain a high … high regulation industry Key results areas: Ensure accreditation reviews, internal and external audits are planned and delivered on time Monitor and support delivery of root cause and corrective actions in a timely manner Work with wider Quality team (Quality Manager) that their skills matrix is maintained and deliver ...

apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindsetanticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices ...

/CD pipelines, automated testing, and deployments. Write unit tests and contribute to high-quality, maintainable code. Monitor application performance, troubleshoot production issues, perform root cause analysis, and implement fixes. Optimise SQL queries and application performance. Document technical decisions and application workflows. Support live production environments ...

across all teams. Support and mentor team members to drive technical excellence and continuous improvement. Production systems are reliable, observable and operationally excellent Lead root cause analysis and resolution of complex production issues. Drive improvements in system observability, monitoring and operational performance. Ensure applications are designed ...

Power Automate, Power BI, and Dataverse, ensuring compliance with enterprise governance and Data Loss Prevention (DLP) policies. Manage production support, incident and problem management, Root Cause Analysis (RCA), and continuous service improvement using ITIL best practices. Maintain D365 security, role-based access control (RBAC), Segregation of Duties ...

secure, scalable and maintainable software design across all teams. Support and mentor team members to drive technical excellence and continuous improvement. Production systems Lead root cause analysis and resolution of complex production issues. Drive improvements in system observability, monitoring and operational performance. Ensure applications are designed ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

downtime and improve operational visibility. Provide technical support for live customer environments, including deployments, upgrades, fault resolution and ongoing maintenance. Lead complex troubleshooting and root cause analysis across infrastructure, networking, applications and integrated systems. Maintain strong security controls, access management and governance processes while supporting industry best ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build common data models for unified customer ...

detection and reduce false positives. Develop and maintain security automation using SOAR platforms, Logic Apps, Python and APIs. Conduct proactive threat hunting and perform root cause analysis following security incidents. Support endpoint security, identity protection and vulnerability management initiatives. Requirements Experience within a SOC environment. Strong knowledge ...

technologies including Windows Server, Microsoft 365, Azure, networking infrastructure, virtualisation platforms, security solutions, and backup environments. Alongside resolving high-level incidents, you'll perform root cause analysis, infrastructure maintenance, patching, and contribute towards continual service improvements. The role also offers the opportunity to support technical project work ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

quality of your work through automated testing, peer review, and proactive defect resolution. Support the operation of live services by contributing to incident investigation, root cause analysis, and ongoing platform improvements. Continuously improve your technical skills and understanding of the platform, tools, and domain, applying a growth ...

across server, network, cloud and end-user environments • Own high-priority tickets through to resolution • Support infrastructure changes, upgrades and project delivery • Carry out root cause analysis and implement permanent fixes • Provide onsite support when required • Work closely with internal teams and client stakeholders • Maintain accurate documentation ...

across server, network, cloud and end-user environments • Own high-priority tickets through to resolution • Support infrastructure changes, upgrades and project delivery • Carry out root cause analysis and implement permanent fixes • Provide onsite support when required • Work closely with internal teams and client stakeholders • Maintain accurate documentation ...

both in writing and in person. Qualified: You have completed secondary education (Maths and English are essential). Experience in a lab or with Root Cause Analysis (RCA) is a plus, but not a requirement. Apply directly through this advert or call Lottie at for more details. ...

recovery activities and ensure actions are prioritised effectively. Produce timely and accurate incident communications, status updates, and executive reporting. Facilitate post-incident reviews and root cause analysis activities. Track remediation actions and support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. ...

carrying out planned maintenance across a site ensuring maintenance procedures are followed Be an integral part of the engineering team, responding to breakdowns establishing root cause analysis to limit breakdown reoccurring, improving machine reliability and performance Willing to learn and adapt to role requirements Hands on ownership ...

addressing customer satisfaction concerns. Key Responsibilities: Answers incoming calls and emails from customers experiencing technical issues and documents all pertinent end user information. Performs root-cause analysis on technical issues and provides quality troubleshooting with patient step-by-step instructions to resolve problems. Remotely connects and disconnects … other departments to make recommendations for corrective actions. Collaborates with management to investigate suspected problems the photo booths may be encountering that would cause loss of revenue at locations. Provides one-on-one end-user photo booth training, as needed. Assists supervisors in monitoring and supporting the photo booth ...

partner to ensure GMP compliance during production activities. Reviewing batch documentation and support preparation for Qualified Person batch disposition. Participating in investigations, root cause analysis and risk assessments for quality events. Reviewing and approving SOPs, protocols, reports and other GMP documentation. Supporting implementation of new manufacturing processes ...

Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate ...

Technician your duties will include: Support the development, testing and investigation of RF and antenna products Assist with fault finding and root cause analysis on technical issues Develop and maintain test procedures and documentation Carry out RF testing using a range of specialist equipment Support continuous improvement ...