1 to 25 of 107 Root Cause Analysis Jobs in the Midlands

help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Description Summary We are seeking an experienced Manager - Reliability & Root Cause Analysis to lead a multidisciplinary engineering team within the Fleet Intelligence & Reliability organization. The team is responsible for identifying systemic fleet risks, determining the physical and systemic causes of complex failures, and ensuring that corrective … preventive actions deliver measurable and sustainable reliability improvement across the global Solar and Storage installed fleet. This role owns the technical governance of Root Cause Analyses for complex, high-impact, recurring, and fleet-wide issues. The manager will ensure that investigations are evidence-based, technically rigorous, and completed ...

with security standards and evolving threat landscapes. Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service … major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations. Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

approaches within the motor drive subsystem to enhance differentiation. Champion evidence-based engineering for the motor drive subsystem, leading the use of digital simulation, root-cause analysis, and design-of-experiments for performance validation. Generate electronics design definition and justification data to describe the design solutions … rationale behind. Manage ambiguity within subsystem-level decisions using robust risk and change control frameworks. Participate in design reviews, failure investigations and root-cause analysis activities. Participate in defining technical work packages, priorities and development plans, to ensure successful execution against programme objectives. Act as a Subject ...

reliability across automated warehouse environments. Lead regular service reviews with customers, providing performance reporting, trends and improvement plans. Identify recurring issues and drive root cause analysis and preventative actions. Develop and implement continuous service improvement initiatives. Manage risks and ensure appropriate business continuity and contingency plans … Experience managing incidents, problems, changes and escalations. Strong customer and stakeholder management skills. Experience coordinating multi disciplinary technical and operational teams. Strong understanding of root cause analysis and continuous improvement. Commercially aware with the ability to understand customer requirements and contractual obligations. Excellent communication and relationship building ...

fabrication drawings, specifications and customer requirements to ensure compliance. Monitor quality standards across welding, fabrication and assembly activities. Raise and manage non-conformances, supporting root cause analysis and corrective actions. Produce and maintain inspection and test plans, quality documentation and inspection records. Support internal and external audits … engineering drawings and technical specifications. Experience managing non-conformances and corrective actions. Experience carrying out inspections and maintaining quality documentation. Strong problem-solving and root cause analysis skills. Good understanding of welding and fabrication processes. Excellent communication skills with the ability to work effectively with production ...

solving complex engineering challengesMentor and train engineers, technicians, on best practices, systems knowledge, and safe work practicesDrive continuous improvement through process optimisation, fault finding, root cause analysis, and implementation of corrective actionsEnsure compliance with industry regulations, safety standards (e.g., OSHA, NFPA, IEC), and internal quality and safety … NFPA, API, ISO)Strong focus on safety culture and risk management with experience of applying safety standards and regulationsContinuous improvement activity, experienced in root cause analysis, data interpretation, and automation system optimisationWorking knowledge of SCADA systems, certified or willing to gain PUWER Assessor and IOSH Managing Safety ...

complex portal-related issues that require advanced investigation and resolution. Working closely with internal teams, including Product, Development, and Technical Support, you will diagnose root causes, manage escalated cases, and ensure issues are resolved efficiently. You will also contribute to continuous service improvement by identifying recurring trends, documenting solutions … appropriate internal teams when necessary. Provide 3rd Line Support for complex and escalated portal-related issues, carrying out detailed investigation, diagnosis, and resolution. Conduct root cause analysis for recurring or high-impact incidents and work with Product and Development teams to implement permanent fixes. Manage and track ...

integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews … integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews ...

equipment, and automated handling systems. Working closely with operational and support teams, you'll be responsible for preventative and corrective maintenance activities, fault diagnosis, root cause analysis, and continuous improvement initiatives that keep the operation moving. This is an excellent opportunity for a qualified engineer who enjoys … more! What youll do on a typical day: Carry out preventative and corrective maintenance across automated warehouse equipment and systems Diagnose automation faults, conduct root cause analysis, and implement effective repair solutions Ensure all engineering activities are completed safely, efficiently, and in line with site standards ...

site utilities and facilities maintenance including compressors, boilers, chillers, fire systems, and associated infrastructure. Assist with equipment commissioning, installation projects, and machine improvements. Conduct root cause analysis (RCA) on recurring faults and implement corrective actions. Maintain accurate maintenance records through a Computerised Maintenance Management System (CMMS). … pneumatics Welding and fabrication Mechanical assembly and alignment Reading mechanical engineering drawings Continuous Improvement The successful candidate will be encouraged to contribute to: Root cause analysis (RCA) TPM initiatives 5S activities Kaizen projects Maintenance strategy improvements Asset reliability and uptime improvements Preventative maintenance enhancements Health & Safety Ensure ...

automation using Azure DevOps . Monitor production services using Application Insights and Azure Monitor , diagnosing and resolving issues proactively. Participate in incident response and root-cause analysis when required. Identify technical debt and deliver targeted improvements within sprint capacity. Work closely with Product Owners to clarify requirements … behaviour. Azure DevOps CI/CD pipeline authoring, automated testing integration, and deployment management. Production operational experience monitoring via App Insights, incident diagnosis, and root cause analysis. Excellent written communication skills PR descriptions, PBI commentary, ADO notes, and incident updates must be unambiguous and complete. Proven ability ...

escalations Act as the senior escalation point for 1st and 2nd Line engineersTake full accountability for technical outcomes and permanent resolutionPerform deep troubleshooting and root cause analysisWork with problem management to identify trends and preventative fixesNetwork Support, Engineering & Operational ChangeSupport and optimise network environments across the live managed … routing, switching, DNS, DHCP, firewalls)Proven experience in a 3rd Line or Senior Network Support role within an MSP or NOC environmentAdvanced troubleshooting and root cause analysis capabilityExperience working within structured ITIL-aligned support modelsHigh level of ownership and accountability for service outcomesStrong documentation discipline with ...

environments. Design and manage database backup, recovery, and disaster recovery solutions. Support database security, compliance, and governance requirements. Troubleshoot database issues and provide root cause analysis. Collaborate with application, infrastructure, and project teams throughout migration and deployment activities. Ensure database standards, operational procedures, and documentation are maintained. Essential … Expertise in database security, access controls, and compliance requirements. Experience converting or refactoring Oracle PL/SQL procedures for DB2 environments. Strong troubleshooting and root cause analysis capabilities. Experience supporting business-critical production database platforms. Desirable Skills Experience supporting IBM Maximo Application Suite (MAS) environments. Knowledge ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance ...

supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

Site Acceptance Testing (FAT/SAT). NCR & RCA Management: Investigate non-conformances using structured problem-solving methodologies such as 8D, 5 Whys, and Root Cause Analysis (RCA). CAPA Governance: Drive corrective and preventive actions to improve product quality, reduce process variation, and prevent recurrence. Compliance … Review Board (MRB) processes and experience reviewing/approving FAIRs. Testing: Familiarity with Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Statistical Analysis: Proficiency in Minitab, SPC, or other statistical analysis tools. Defense Standards: Knowledge of NATO AQAP 2105/2110 requirements. Certifications: Six Sigma Green ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … Risk Management Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactively identify and mitigate risks using data ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...