1 to 25 of 61 Root Cause Analysis Jobs in the Midlands

need to be red hot on anticipating IT failures before they happen. Down time in an organisation like this is critical. Diving deep into root cause analysis and elimination is also essential to the long term stability and security of the organisation. Responsibilities Site Reliability and Operational … raised and ensure it is raised correctly, against the right service, with the right priority. Coordinate technical triage across multiple support towers Root Cause Analysis and Continuous Improvement Lead root cause analysis following incidents and provide on-site operational insights. This will cover operational ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

Services team. This is a senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern … advanced support via ticketing systems, telephone, email, and remote access tools Perform in-depth troubleshooting across infrastructure, cloud, and end-user computing environments Conduct root cause analysis and implement permanent solutions Manage and prioritise multiple technical issues while adhering to SLAs Monitor and respond to alerts generated ...

performance reporting for senior management Facilitate regular issue review meetings, ensuring actions are owned and progressed Maintain accurate issue registers and tracking systems Support root cause analysis activities and problem-solving discussions Identify process weaknesses and areas requiring additional support or focus Work closely with programme teams … governance functions to support delivery objectives Essential Skills, Knowledge & Experience Strong knowledge of issue and defect management processes and tools Experience with root cause analysis techniques and structured problem-solving methodologies Ability to develop, interpret, and present KPIs, metrics, and performance dashboards Good understanding of software integration ...

plastic and quality management systems Support and prepare for customer, retailer and third-party audits including BRCGS and IFS standards Manage non-conformances, investigations, root cause analysis and corrective actions Ensure compliance with raw material and finished product specifications Manage allergen cleaning verification and hygiene performance standards … manufacturing environment Strong understanding of HACCP, GMP, food safety and quality systems Experience supporting customer, retailer and third-party audits Knowledge of corrective actions, root cause analysis and non-conformance management Strong organisational skills with the ability to manage workloads and prioritise effectively Good communication skills with ...

standards Monitor manufacturing processes using SOPs and implement corrective actions where required Create, maintain, and update quality documentation, including inspection procedures and test plans Root cause analysis and develop corrective and preventative action plans Working cross-functionally to resolve quality issues and improve processes Train team members … best practice What were looking for: Quality Assurance experience from within a manufacturing industry sector background Previous experience of inspection and test Experience of Root cause analysis and implementation of corrective actions Strong problem solving skills Knowledge of SAP would be useful but not essential An understanding ...

into actionable insights, scalable solutions, and high-quality data-driven outcomes. You will play a key role in enabling better decision-making through robust analysis, reporting, and collaboration across cross-functional teams. Key Responsibilities: Collaborate with business stakeholders, product owners, and technical teams to gather, analyse, and document business … data requirements Translate complex requirements into functional specifications, user stories, data mappings, and reporting definitions Perform data analysis, profiling, validation, and reconciliation to ensure data accuracy and integrity Support the design and delivery of analytics solutions and enterprise data platforms Work closely with data engineers, architects, and QA teams ...

when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with … business to ensure issues are understood and prioritised correctly Skills: Strong knowledge of issue/defect management processes and tools. Proficiency in root cause analysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software integration principles ...

when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with … issues are understood and prioritised correctly. Essential Skills, Knowledge and Experience Required: Strong knowledge of issue/defect management processes and tools. Proficiency in root cause analysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software ...

within the software delivery lifecycle (DevSecOps principles) Support audits and ensure compliance with recognised frameworks (e.g., ISO 27001, Cyber Essentials) Lead incident response and root cause analysis for security and infrastructure-related events Monitoring, Reliability & Support Implement monitoring, alerting, and observability across infrastructure and applications Define SLAs ...

client goals Devise and promote creative data visualisation to derive actionable intelligence Lead problem solving teams to develop recommendations based on data interpretation and analysis to transform behaviours and techniques Translate client business objectives into an information management and business intelligence strategy, which is integrated and consistent … account management level Deep understanding of contract key performance indicators and reporting requirements and client expectations Financial modelling, analysis and compilation of quantitative data Promote success powerfully, such that our client recognizes the value of your work Develops standards, policies and procedures for the form, structure and attributes ...

stakeholders, infrastructure & operations, architecture, service delivery, external partners, and product teams—to identify vulnerabilities and develop remediation strategies. Incident Response: Manage security incidents, conduct root cause analysis, and implement preventive measures. Continuous Improvement: Evaluate and adopt new technologies and tools to enhance security posture and incident response ...

Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution ...

respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities Act as an escalation point for Tier 1 analysts, providing guidance and technical support Investigate complex security incidents and contribute … root-cause analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis ...

stakeholders to drive change through data. Specifically, you can expect to be involved in the following: Analyse complaints data using Excel to identify trends, root causes, and opportunities for improvement Translate complex data into clear, actionable insights and compelling narratives Work in close collaboration with operations teams to respond … experience: Strong experience working with complaints data within a regulated environment Advanced Excel skills and confidence handling datasets to generate insights Ability to translate analysis into clear business recommendations Strong stakeholder management and communication skills Experience in root cause analysis and process improvement Comfortable influencing across ...

logistics providers, and global stakeholders to resolve inventory-related challenges. Support continuous improvement initiatives focused on inventory visibility, replenishment accuracy, and fulfilment efficiency. Reporting & Analysis Lead the daily management of inventory trackers, replenishment scorecards, and batch management logs. Analyse inventory consumption, stock movements, and delivery timelines to support data … reports, and expired or damaged inventory. Produce insightful reporting and dashboards to support operational performance and business objectives. Escalate unresolved inventory issues with root cause analysis and recommended corrective actions. Process Improvement & Leadership Contribute to the development and implementation of Standard Operating Procedures (SOPs) and Work Instructions ...

strong analytical thinking, excellent communication skills, and the ability to remain calm under pressure. You will contribute to continuous improvement by identifying trends, supporting root cause analysis, and helping to implement preventative measures to enhance service resilience. Joining our department comes with many benefits, including: Employer pension … information from multiple sources to support incident management or service delivery. How did you interpret the data, and what insight or outcome did your analysis lead to?" The sift will take place week 22nd June 2026. If successful at this stage, you will then be invited for interview & assessment. ...

strong analytical thinking, excellent communication skills, and the ability to remain calm under pressure. You will contribute to continuous improvement by identifying trends, supporting root cause analysis, and helping to implement preventative measures to enhance service resilience. Joining our department comes with many benefits, including: Employer pension … information from multiple sources to support incident management or service delivery. How did you interpret the data, and what insight or outcome did your analysis lead to?" The sift will take place week 22nd June 2026. If successful at this stage, you will then be invited for interview & assessment. ...

architecture to modern cloud platform designs and governance models Monitor, manage and maintain cloud infrastructure Support hybrid platform operations including incident management, troubleshooting and root cause analysis Implement and maintain infrastructure-as-code solutions using Terraform and related automation tooling Collaborate with engineering, security and operational teams ...

Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

drive meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues Recommending improvements to reduce future complaints You won't be pulling or engineering the data - instead, you'll be taking … available data and turning it into clear, actionable insight for stakeholders. What you'll be doing Analyse complaints data to identify trends, patterns, and root causes of issues Produce clear insights and recommendations to improve customer outcomes Support operational teams in identifying opportunities to reduce complaints and improve processes ...

plans and optimise queries, indexing, and statistics Resolve locking, blocking, and deadlock issues within transactional systems Investigate and resolve production database incidents and conduct root cause analysis Use tools such as SQL Profiler, Extended Events, and DMVs for diagnostics and monitoring Manage database security, including permissions, users ...

issues. Coordinate with vendors for hardware replacement and repairs. Incident & Problem Management Act as an escalation point for high-priority or complex incidents. Perform root cause analysis (RCA) and implement preventive measures. Change Management Support IT change implementation with proper approvals and risk control. Ensure minimal disruption ...

tricky issue that's been bouncing around the service desk for too long. You'll enjoy getting under the bonnet and finding the root cause. What you'll be doing Acting as the senior escalation point for technical support issues at 3rd line level Troubleshooting and resolving complex infrastructure … Strong 3rd line support experience Good knowledge of Microsoft technologies including: Microsoft 365 Windows Server Active Directory Azure Exchange Virtualisation technologies Strong troubleshooting and root-cause analysis skills Excellent customer service and communication skills A proactive mindset and genuine sense of ownership Ideally experience within ...

+ bonus Hybrid - Nottingham (3x days per week) This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers real exposure to senior stakeholders … Complaints Process and Insight team, you will focus on turning complaints data into meaningful, actionable insight. Analyse complaints data to identify trends, themes and root causes of customer dissatisfaction Work closely with operational teams to respond to customer issues in near real time Use Excel as the primary tool ...