1 to 25 of 61 Root Cause Analysis Jobs in the Midlands

Site Reliability Engineer

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Birmingham, West Midlands, United Kingdom
Salary
£550.00 - £600.00 per day
need to be red hot on anticipating IT failures before they happen. Down time in an organisation like this is critical. Diving deep into root cause analysis and elimination is also essential to the long term stability and security of the organisation. Responsibilities Site Reliability and Operational … raised and ensure it is raised correctly, against the right service, with the right priority. Coordinate technical triage across multiple support towers Root Cause Analysis and Continuous Improvement Lead root cause analysis following incidents and provide on-site operational insights. This will cover operational ...

Senior 3rd Line Support Engineer

Hiring Organisation
ECS
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

3rd Line Support Engineer

Hiring Organisation
vertex-it-solutions
Location
Solihull, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£37,500 per annum
Services team. This is a senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern … advanced support via ticketing systems, telephone, email, and remote access tools Perform in-depth troubleshooting across infrastructure, cloud, and end-user computing environments Conduct root cause analysis and implement permanent solutions Manage and prioritise multiple technical issues while adhering to SLAs Monitor and respond to alerts generated ...

Software and Systems Defect Coordination Engineer

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Warwick, Gaydon, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
£33.99/hour
performance reporting for senior management Facilitate regular issue review meetings, ensuring actions are owned and progressed Maintain accurate issue registers and tracking systems Support root cause analysis activities and problem-solving discussions Identify process weaknesses and areas requiring additional support or focus Work closely with programme teams … governance functions to support delivery objectives Essential Skills, Knowledge & Experience Strong knowledge of issue and defect management processes and tools Experience with root cause analysis techniques and structured problem-solving methodologies Ability to develop, interpret, and present KPIs, metrics, and performance dashboards Good understanding of software integration ...

QA Supervisor

Hiring Organisation
Dunraven Recruitment Limited
Location
West Bromwich, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
plastic and quality management systems Support and prepare for customer, retailer and third-party audits including BRCGS and IFS standards Manage non-conformances, investigations, root cause analysis and corrective actions Ensure compliance with raw material and finished product specifications Manage allergen cleaning verification and hygiene performance standards … manufacturing environment Strong understanding of HACCP, GMP, food safety and quality systems Experience supporting customer, retailer and third-party audits Knowledge of corrective actions, root cause analysis and non-conformance management Strong organisational skills with the ability to manage workloads and prioritise effectively Good communication skills with ...

Quality Assurance Engineer

Hiring Organisation
Probe UK
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
standards Monitor manufacturing processes using SOPs and implement corrective actions where required Create, maintain, and update quality documentation, including inspection procedures and test plans Root cause analysis and develop corrective and preventative action plans Working cross-functionally to resolve quality issues and improve processes Train team members … best practice What were looking for: Quality Assurance experience from within a manufacturing industry sector background Previous experience of inspection and test Experience of Root cause analysis and implementation of corrective actions Strong problem solving skills Knowledge of SAP would be useful but not essential An understanding ...

Business Data Analyst

Hiring Organisation
UST
Location
Nottingham, England, United Kingdom
into actionable insights, scalable solutions, and high-quality data-driven outcomes. You will play a key role in enabling better decision-making through robust analysis, reporting, and collaboration across cross-functional teams. Key Responsibilities: Collaborate with business stakeholders, product owners, and technical teams to gather, analyse, and document business … data requirements Translate complex requirements into functional specifications, user stories, data mappings, and reporting definitions Perform data analysis, profiling, validation, and reconciliation to ensure data accuracy and integrity Support the design and delivery of analytics solutions and enterprise data platforms Work closely with data engineers, architects, and QA teams ...

Integration Engineer

Hiring Organisation
Contechs Consulting
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
£35.80/hour
when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with … business to ensure issues are understood and prioritised correctly Skills: Strong knowledge of issue/defect management processes and tools. Proficiency in root cause analysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software integration principles ...

Software and Systems Engineer

Hiring Organisation
Futura Design Limited
Location
Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
when combined deliver the features and systems of the vehicle under development. This particular role within CSI will focus on issues resolution, specifically understanding root cause and assisting with resolution of systems and software issues within the vehicle. They will engage directly with complex issues to aid with … issues are understood and prioritised correctly. Essential Skills, Knowledge and Experience Required: Strong knowledge of issue/defect management processes and tools. Proficiency in root cause analysis techniques and problem-solving methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards Solid understanding of software ...

Infrastructure Engineer / Platform Architect

Hiring Organisation
Computer Futures
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 - 70,000 Annual
within the software delivery lifecycle (DevSecOps principles) Support audits and ensure compliance with recognised frameworks (e.g., ISO 27001, Cyber Essentials) Lead incident response and root cause analysis for security and infrastructure-related events Monitoring, Reliability & Support Implement monitoring, alerting, and observability across infrastructure and applications Define SLAs ...

Account Analytics Lead, Analytics Services

Hiring Organisation
JLL
Location
Derby, United Kingdom
Employment Type
Full Time
client goals Devise and promote creative data visualisation to derive actionable intelligence Lead problem solving teams to develop recommendations based on data interpretation and analysis to transform behaviours and techniques Translate client business objectives into an information management and business intelligence strategy, which is integrated and consistent … account management level Deep understanding of contract key performance indicators and reporting requirements and client expectations Financial modelling, analysis and compilation of quantitative data Promote success powerfully, such that our client recognizes the value of your work Develops standards, policies and procedures for the form, structure and attributes ...

DevSecOps Engineering Manager

Hiring Organisation
RS Group
Location
North Northamptonshire, United Kingdom
Employment Type
Full Time
stakeholders, infrastructure & operations, architecture, service delivery, external partners, and product teams—to identify vulnerabilities and develop remediation strategies. Incident Response: Manage security incidents, conduct root cause analysis, and implement preventive measures. Continuous Improvement: Evaluate and adopt new technologies and tools to enhance security posture and incident response ...

Delphi Developer

Hiring Organisation
Teksystems
Location
West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution ...

IT Cyber Security Analyst - Tier 2

Hiring Organisation
Littlefish
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities Act as an escalation point for Tier 1 analysts, providing guidance and technical support Investigate complex security incidents and contribute … root-cause analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis ...

Complaints Insight Specialist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
stakeholders to drive change through data. Specifically, you can expect to be involved in the following: Analyse complaints data using Excel to identify trends, root causes, and opportunities for improvement Translate complex data into clear, actionable insights and compelling narratives Work in close collaboration with operations teams to respond … experience: Strong experience working with complaints data within a regulated environment Advanced Excel skills and confidence handling datasets to generate insights Ability to translate analysis into clear business recommendations Strong stakeholder management and communication skills Experience in root cause analysis and process improvement Comfortable influencing across ...

E-commerce Inventory & Replenishment Analyst

Hiring Organisation
Thorn Baker Industrial
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Temporary
Salary
GBP 13 Hourly
logistics providers, and global stakeholders to resolve inventory-related challenges. Support continuous improvement initiatives focused on inventory visibility, replenishment accuracy, and fulfilment efficiency. Reporting & Analysis Lead the daily management of inventory trackers, replenishment scorecards, and batch management logs. Analyse inventory consumption, stock movements, and delivery timelines to support data … reports, and expired or damaged inventory. Produce insightful reporting and dashboards to support operational performance and business objectives. Escalate unresolved inventory issues with root cause analysis and recommended corrective actions. Process Improvement & Leadership Contribute to the development and implementation of Standard Operating Procedures (SOPs) and Work Instructions ...

Incident Analyst

Hiring Organisation
Driver and Vehicle Standards Agency
Location
Nottingham, United Kingdom
Employment Type
Full Time
strong analytical thinking, excellent communication skills, and the ability to remain calm under pressure. You will contribute to continuous improvement by identifying trends, supporting root cause analysis, and helping to implement preventative measures to enhance service resilience. Joining our department comes with many benefits, including: Employer pension … information from multiple sources to support incident management or service delivery. How did you interpret the data, and what insight or outcome did your analysis lead to?" The sift will take place week 22nd June 2026. If successful at this stage, you will then be invited for interview & assessment. ...

Incident Analyst

Hiring Organisation
Driver and Vehicle Standards Agency
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
strong analytical thinking, excellent communication skills, and the ability to remain calm under pressure. You will contribute to continuous improvement by identifying trends, supporting root cause analysis, and helping to implement preventative measures to enhance service resilience. Joining our department comes with many benefits, including: Employer pension … information from multiple sources to support incident management or service delivery. How did you interpret the data, and what insight or outcome did your analysis lead to?" The sift will take place week 22nd June 2026. If successful at this stage, you will then be invited for interview & assessment. ...

Cloud Engineer

Hiring Organisation
VIQU IT
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£400 - £500/day
architecture to modern cloud platform designs and governance models Monitor, manage and maintain cloud infrastructure Support hybrid platform operations including incident management, troubleshooting and root cause analysis Implement and maintain infrastructure-as-code solutions using Terraform and related automation tooling Collaborate with engineering, security and operational teams ...

Senior Platform Engineer

Hiring Organisation
E.surv Limited
Location
Kettering, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Asset register Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas. Knowledge and Expertise Essential: Experience in designing, implementing ...

Complaints Insight Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
drive meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues Recommending improvements to reduce future complaints You won't be pulling or engineering the data - instead, you'll be taking … available data and turning it into clear, actionable insight for stakeholders. What you'll be doing Analyse complaints data to identify trends, patterns, and root causes of issues Produce clear insights and recommendations to improve customer outcomes Support operational teams in identifying opportunities to reduce complaints and improve processes ...

Senior Database Administrator

Hiring Organisation
Bis Henderson
Location
Cannock, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
plans and optimise queries, indexing, and statistics Resolve locking, blocking, and deadlock issues within transactional systems Investigate and resolve production database incidents and conduct root cause analysis Use tools such as SQL Profiler, Extended Events, and DMVs for diagnostics and monitoring Manage database security, including permissions, users ...

IT Support & Ops Specialist (End user computing and Service Desk Support)

Hiring Organisation
Tech Mahindra
Location
Coventry, England, United Kingdom
issues. Coordinate with vendors for hardware replacement and repairs. Incident & Problem Management Act as an escalation point for high-priority or complex incidents. Perform root cause analysis (RCA) and implement preventive measures. Change Management Support IT change implementation with proper approvals and risk control. Ensure minimal disruption ...

3rd Line Service Desk Engineer

Hiring Organisation
Mexa Solutions LTD
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum
tricky issue that's been bouncing around the service desk for too long. You'll enjoy getting under the bonnet and finding the root cause. What you'll be doing Acting as the senior escalation point for technical support issues at 3rd line level Troubleshooting and resolving complex infrastructure … Strong 3rd line support experience Good knowledge of Microsoft technologies including: Microsoft 365 Windows Server Active Directory Azure Exchange Virtualisation technologies Strong troubleshooting and root-cause analysis skills Excellent customer service and communication skills A proactive mindset and genuine sense of ownership Ideally experience within ...

Complaints Insights Specialist

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
+ bonus Hybrid - Nottingham (3x days per week) This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers real exposure to senior stakeholders … Complaints Process and Insight team, you will focus on turning complaints data into meaningful, actionable insight. Analyse complaints data to identify trends, themes and root causes of customer dissatisfaction Work closely with operational teams to respond to customer issues in near real time Use Excel as the primary tool ...