6 of 6 Root Cause Analysis Jobs in the North East

including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch ...

improvement across cloud and infrastructure operations. Key Responsibilities: Manage and optimise public cloud infrastructure, ensuring scalability, availability, and security. Implement monitoring solutions, conduct performance analysis, and automate improvements where possible. Ensure high availability and data integrity through proactive alerting, backups, and robust disaster recovery planning. Own major incident response … troubleshooting and root-cause analysis, implementing long-term fixes. Maintain security best practice across cloud and on-premise environments, including vulnerability management and compliance monitoring. Contribute to and sometimes lead the design and implementation of DR and business continuity plans. Build and maintain automation scripts and configuration ...

improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis in live environments Collaboration and Delivery Work closely with engineers, analysts and stakeholders Translate requirements into working technical solutions Support ...

including SOLID principles and TDD Collaborating within an Agile team using Scrum and Kanban, contributing to delivery rituals and end-to-end processes Conducting root cause analysis on defects and owning resolution through to production Helping shape engineering standards and contributing ideas to a team that genuinely ...

experience. Strong knowledge of TCP/IP, DNS, VPNs, WAN/LAN technologies, OSPF and BGP. Experience delivering networking projects independently. Strong troubleshooting and root cause analysis skills. Cisco Experience Required Cisco SD-WAN Cisco FMC & FTD Cisco ASA Cisco Meraki MX Cisco Nexus Cisco Catalyst Additional ...

summary Act as the escalation point for complex IT incidents and service requests, delivering advanced troubleshooting and root cause analysis. Provide both remote and on-site technical support for desktops, laptops, Microsoft 365 applications, and associated technologies. Maintain and optimise the desktop and laptop estate to ensure performance ...