1 to 25 of 26 Root Cause Analysis Jobs in the Thames Valley

Collaborate with engineering teams to support unified access devices (UADs), endpoint management, and virtualized environments.* Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools.* Contribute to root cause analysis efforts for recurring platform incidents.* Support capacity planning and performance optimization by analysing system usage and trends.* Offer feedback on tools and processes, identifying improvements More ❯

and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to root cause analysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical More ❯

for in an Operations Support Analyst: 2-3 years' experience in operations support across enterprise platforms (HR, ERP, Finance, Integrations). Strong analytical skills, with proven experience in reporting, root cause analysis, and process improvement. Excellent stakeholder management, communication, and vendor engagement skills. Comfort working in complex, multi-vendor IT environments with global teams. Familiarity with ITIL More ❯

the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and More ❯

the Group IT Service Desk Ensuring all changes to production services are subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and More ❯

the out-of-hours support roster for SCADA fault response. Respond to and resolve high-impact incidents, using technical expertise and historical data. Escalate recurring faults and contribute to root cause analysis and long-term mitigation. Incident & Request Management: Respond to SCADA-related service requests (TAPS) within 15 working days. Engage with OT Fault Databases to improve More ❯

standards. Key responsibilities include: Producing accurate estimates for test cases and scripts Executing tests and reporting on progress as required Raising defects with detailed information for effective debugging and root cause analysis Demonstrating a strong understanding of testing best practices and the development lifecycle Displaying excellent interpersonal and organisational skills The successful QA Test Analyst will have More ❯

external customers. Maintain impeccable case hygiene and customer-related files and records. Customer Advocate providing support to users/administrators of our platform. Experience assessing, troubleshooting, resolving, and providing root cause analysis for Product issues related to upgrades, cloning, tables, reporting, performance analytics etc. Excellent written and verbal communication skills with the ability to clearly articulate solutions More ❯

teams to ensure seamless cloud operations Monitoring the performance and health of the public cloud services, optimising efficiency and identifying cost-saving opportunities Overseeing incident and problem management, including root cause analysis and preventative measures Ensuring compliance with organisational and regulatory security standards for the public cloud infrastructure What We're Looking For The ideal candidate for More ❯

solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and root cause analysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯

solutions across physical, virtual, and Azure environments Lead or contribute to infrastructure projects: migrations, upgrades, and deployments Optimise performance, reliability, and capacity across client estates Manage major incidents and root cause analysis Conduct estate reviews and proactively address risks Maintain technical documentation (HLDs, LLDs, SOPs) Use service tools to manage tasks and meet SLAs Support onboarding and More ❯

end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would … Managers to create a customer engagement plan for your region. The primary focus is to continuously improve services, saving time and removing frustration. Using your own knowledge and detailed analysis of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through More ❯

CrowdStrike, escalating incidents as needed and ensuring timely resolution. Leverage Microsoft Co-pilot and automation workflows to streamline threat detection, incident triage, and response processes. Conduct in-depth log analysis and correlation across multiple data sources to identify potential security threats and reduce false positives. Support threat hunting and root cause analysis efforts, providing detailed documentation More ❯

and highlight specification non-conformances, ensuring that the appropriate immediate action/containment is taken to protect the customer from receiving material which does not meet specification requirements. Support root cause analysis investigations for internal non-conformances. Support continuous improvement teams for quality improvement and waste reduction. Support the QC manager in ensuring standards defined within the More ❯

processes, using SAP Data Services. Create and maintain data flows, jobs, and workflows to ensure efficient data processing. Identify, troubleshoot, and resolve defects in existing data integration processes. Perform root cause analysis for data quality issues and implement corrective actions. Manage multiple tasks and priorities effectively in a fast-paced environment. Adapt to changing requirements and project More ❯

and mitigate threats Design, maintain, and continuously enhance playbooks, response frameworks, and tabletop exercises, incorporating threat intelligence and detection insights from CrowdStrike and Splunk to mature IR readiness. Lead root cause analysis and develop actionable remediation plans; deliver executive-level reporting and trend analysis using integrated dashboards, combining insights from Splunk and Defender data sources. Serve More ❯

and mitigate threats Design, maintain, and continuously enhance playbooks, response frameworks, and tabletop exercises, incorporating threat intelligence and detection insights from CrowdStrike and Splunk to mature IR readiness. Lead root cause analysis and develop actionable remediation plans; deliver executive-level reporting and trend analysis using integrated dashboards, combining insights from Splunk and Defender data sources. Serve More ❯

ability to work under pressure Clear and concise communication skills with voice and radio manner. Be an integral part of the engineering team, responding to material flow stoppages establishing root cause analysis to limit downtime, communicating findings to improve machine reliability and performance Willing to learn and adapt to role requirements Experience of working well in a More ❯

and existing features. Ensure compliance with security standards and regulations (e.g., ISO 27001, SOC2). Implement monitoring solutions to detect and respond to security incidents in real-time. Perform root cause analysis and troubleshoot infrastructure and security-related issues in production. Mentor junior engineers in security best practices and DevOps methodologies. Collaborate with Technical leads to continuously More ❯

management systems and documentation, whilst assisting and supporting the day-to-day management of QA activities. Logging and resolving non-conformance reports, you will assist with corrective actions, undertake root cause analysis and co-ordinate site-based reworks and product ordering. As your first project, you will build an end-to-end business management system map, including More ❯

supports the team on adherence Supports the on-site staff during critical incidents Responds to all on-site incidents, including major failures, significant problems and delays Assists with RCA (Root Cause Analysis) Assists management with maintaining technical documents Work Orders & Additional Projects Completes highly skilled work requests and circuit installations Coordinates more advanced troubleshooting and maintenance of More ❯

Team Management Manages teams to ensure optimal performance of the Data Centers Develops and motivates team members Technical Support Investigates technical issues and leads supervisors in resolving issues Provides root cause analysis System Support Ensures team members are working within the system per the operational requirements Resolves basic issues Facilities Management Reviews recommendations and pricing with local More ❯

infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement, maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Prior experience working in DevOps at a Senior level. Strong experience with Infrastructure as More ❯

security best practices. Ability to mentor junior developers and support team development. Clear, confident communication with both technical and non-technical stakeholders. Strong problem-solving skills and experience in root cause analysis. Apply now to join a forward-thinking team delivering high-performance systems in one of the UK's most innovative telecom projects. More ❯

This L3 SOC Analyst will have the previous following experience: Act as a lead investigator for high-severity security incidents, coordinating response activities and containment strategies. Perform deep forensic analysis across endpoints, logs, and network traffic to uncover advanced threats. Develop and fine-tune detection rules and correlation logic in SIEM platforms (e.g., Splunk). Collaborate with engineering and … campaigns using tools such as Defender, CrowdStrike, and custom scripts. Contribute to playbook development, automation improvements (including Microsoft Co-pilot integration), and process optimization. Produce executive-level incident reports, root cause analyses, and recommendations for remediation and hardening. More ❯