improvement Troubleshoot networking and operating system issues at an in-depth level Ownership of high priority issues that impact the Service Desk and performing rootcauseanalysis Strong relationship building to maintain internal and external stakeholders as well as managing and coordinating supplier partnerships Proficient in reading … global team and matrix organization; providing support to other global IT Teams to support customer needs as well as communicating/driving solutions for rootcauseanalysis Experience with automated delivery of applications and services Experience with ITIL processes Developing process flow diagrams and updating technical/ More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and rootcauseanalysis of … threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues More ❯
looking for a Senior Business Analyst to work in the UK on a permanent basis. The purpose of this role is to provide the analysis to drive and shape the requirements for our transformational projects to deliver the desired business outcomes and help deliver the transition to our client … digitally driven with the ability to communicate effectively and adapt to an ever-changing landscape where priorities will change. · Extensive experience in business situation analysis, including problem identification, rootcauseanalysis, stakeholder engagement, and solution evaluation. · Strong ability to influence and collaborate with stakeholders to align More ❯
ESXi or Hyper-V Working knowledge of cloud ecosystems, ideally Azure or AWS Confident diagnosing and troubleshooting infrastructure-level issues A practical approach to rootcauseanalysis and long-term resolution planning Excellent stakeholder engagement and documentation capabilities Familiarity with disaster recovery planning and business continuity support More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Honeywell International Inc
be to help customers improve the reliability, availability, and performance of systems, assets, and processes. You will combine your expertise in reliability engineering, data analysis, risk assessment, and maintenance optimisation to provide organisations with strategies and solutions that optimize reliability, reduce downtime, and increase operational efficiency. This is a … process automation, and asset performance management solutions. Key Responsibilities Reliability Assessments: Comprehensive evaluations of systems and processes to identify performance gaps, involving historical data analysis, inspections, and maintenance reviews. Reliability Improvement Strategies: Development of strategies to enhance asset reliability, including design modifications, maintenance practice changes, and the implementation of … techniques. Maintenance Optimisation: Collaboration with maintenance teams to create and refine preventive and predictive maintenance programs, defining inspection procedures, and recommending advanced maintenance technologies. RootCauseAnalysis: Investigation of failures to identify underlying causes and propose corrective actions through data collection and analysis of failure events. More ❯
feedback mechanisms. Incident, Problem and Change Management Act as the owner for Major Incident Management, ensuring timely resolution and effective communication during incidents. Lead rootcauseanalysis and Problem Management, driving long-term fixes and preventing reoccurrence. Serve as Change Manager, chairing change and release advisory boards More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Evri, Inc
basis to be responsible for creating test plans and packs from information gathered from stakeholders, application code, monitoring metrics, policy, standards, traffic capturing, code analysis and any in-scope compliance requirement. You will be working on multiple streams, and we expect you to balance your day-to-day tasks. … usage patterns to validate or source non-functional requirements. Providing concise and reusable test packs for consistent feedback to test and dev teams. Conducting rootcauseanalysis when problems arise in collaboration with relevant stakeholders and clearly presenting your findings. Managing data by finding or generating the More ❯
security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing rootcauseanalysis to understand how incidents arise. There is a need to be on call. Monitor, analyse and optimise SecOps tool performance More ❯
to: · Deliver proactive Maintenance & Reliability solutions in relation to defined requirements, across the full engineering asset lifecycle · Lead/participate in failure mode effects analysis of critical assets and key processes · Lead/participate in rootcauseanalysis · Effective stakeholder management, engaging and influencing others in … reports with others on technical requirements and engineering modifications · Knowledge & experience of Computerised Maintenance Management Systems would be highly beneficial in order to support analysis activities Some reasons we think Maintenance & Reliability Engineers love it here: · 9-day working fortnight - meaning you get every other Friday off work. · In More ❯
SAS. Provide expertise in ITIL processes to manage customer service delivery and support. Apply critical thinking on service issues to drive issue resolution, ensuring rootcauseanalysis and corrective action are taken with the appropriate teams. Manage customer budgets, ensuring profitability. Provide relevant input and feedback about More ❯
within the Scientific Computing team on an ad hoc and projects basis. * Installation and configuration of network infrastructure utilising hardware from multiple vendors. * Undertake rootcauseanalysis, identification, and resolution of network infrastructure issues in a timely manner, working with other members of the Scientific Computing team More ❯
experience with: Business software tools such as Jira, Confluence, Slack and G-Suite Manufacturing software such as manufacturing execution systems Linux operating system experience Rootcauseanalysis methodologies Benefits Starting from the interview process and continuing into your career with us, you will be working by our More ❯
Standards & Legislation, and business controls. Professional, ethical, and courteous conduct Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis Analysing relevant metrics and contribute to Key Performance Indicators and other reporting as required Assisting in Reliability Centred Maintenance planning and perform RootCauseAnalysis For HVAC Mechanical Engineer roles we are particularly interested to hear from candidates with experience in some, or all the following: Mechanical building services (HVAC, water systems etc.) and industrial processes (compressed gases & pneumatics, hydraulics, steam, packaged units, lifting equipment, cryogenics), with good awareness of More ❯
and other departments. A unique development opportunity to work on a Public Sector Based Large Scale programme with an innovative market leader. Key Responsibilities: Analysis, fixing, triaging & coordinating live defects and will work closely with the development team. Ensure and maintain overall operations stability with pre-empt health checks … and daily checks. Actively perform RootcauseAnalysis of various issues and take it to resolution. Use systematic methods to triage, research, diagnose, and provide workarounds or solutions to both technical and functional issues with the product. Take ownership of all queries/issues, identify and highlight More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
ARMS INNOVATIONS LIMITED
Clear and concise communication skills with voice and radio manner. Be an integral part of the engineering team, responding to material flow stoppages establishing rootcauseanalysis to limit downtime, communicating findings to improve machine reliability and performance Willing to learn and adapt to role requirements Experience More ❯
per the business needs. The successful candidate will lead key programs/projects at the site level. Will own data collection, Metric base-lining, rootcauseanalysis and data dive deep. Key job responsibilities Look for opportunities to improve system quality and operational excellence. Contribute to team … and Implement Macros: Create and utilize macros to enhance and streamline data collection processes, ensuring efficiency and accuracy in data gathering and handling. Data Analysis and Management: Dive deep into data sets to extract meaningful insights, organize and streamline unstructured data, and optimize data workflows for improved operational efficiency. More ❯
/implementation and supervision of operational and maintenance systems and procedures. Using tools such as EPICs and the Building Management System (BMS) to ascertain rootcauseanalysis and determine preventive actions and assisting the maintenance team in resetting faults on the BMS and liaising with the mechanical More ❯
Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform RootCauseAnalysis For C&I Engineer roles we are particularly interested to hear from candidates with experience in some, or all the More ❯
process integration. Good overall knowledge and experience of the SC/OtC business processes. Excellent understanding of EDI systems. Capable in problem solving and rootcause analysis. Continuous Improvement mindset. Data analytics and reporting skills (Analytical). Strong written and verbal communication. Excellent MS Office skills, specifically Excel. More ❯
Scoping, design and implementation of cloud architecture. Implement, maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and rootcause analysis. Working with our code and build teams to ensure a streamlined workflow. Experienced with version control systems like Perforce and git. More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
Sellick Partnership
of future budgetary requirements for the annual ICT Operations budget. Track and report progress of service improvement plans, major issue resolutions and production of rootcause analysis. Ensure robust on/off boarding and integration of supply chain services and contractual SLA delivery, tracking operational performance and issues. More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
Sellick Partnership
of future budgetary requirements for the annual ICT Operations budget. Track and report progress of service improvement plans, major issue resolutions and production of rootcause analysis. Ensure robust on/off boarding and integration of supply chain services and contractual SLA delivery, tracking operational performance and issues. More ❯
Effects Analysis. Analyse relevant metrics and contribute to Key Performance Indicators and other reporting as required. Assist in Reliability Centred Maintenance planning and perform RootCause Analysis. Advise colleagues or senior stakeholders in this respect Undertake compensated and non-compensated secondary roles providing various advisory or support capabilities More ❯