18 of 18 SIAM Jobs in the UK

ServiceNow Developer x4 - UK Wide £60,000 - £75,000 + Benefits You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business More ❯

ServiceNow Developer x4 - UK Wide £60,000 - £75,000 + Benefits You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business More ❯

This role will be critical to the development and implementation of the IT Asset and Configuration Management (ITACM) strategy and practices, in line with a Service Integration and Management (SIAM) operating model. The successful candidate will lead the definition of standards, processes and data models that underpin asset lifecyclemanagement and accurate configuration tracking within the ITSM toolset (Helix). RESPONSIBILITIES … to define and maintain accurate service models and relationship mappings between assets, applications, infrastructure and services. Develop a configuration management strategy aligned to the organisation's move towards a SIAM model, including service-to-CI mapping and supplier engagement. Manage and support the integration of automated discovery tools and other data sources into the CMDB, ensuring integrity, reconciliation, and alignment … the CMDB at the point of transition. Work closely with regional teams and third-party suppliers to ensure asset data quality, consistency, and completeness. Provide regular asset reporting and dashboards to SIAM, regional, and functional teams to support visibility, planning, and service assurance. Promote the value and importance of asset and configuration management across the organisation. Lead the implementation and More ❯

solutions, discovery solutions, security operations, governance/risk/compliance, HR, Customer Service Management, IT Operations, reporting & analytics, project & portfolio management, configuration management, asset management, financial management, vendor management, SIAM, integrations Track record of carrying out pre-sales activities with customers Solid understanding of ServiceNow developer APIs, development tools and techniques A good understanding of some of the following: Javascript More ❯

Senior Service Integration Manager, Design & Reporting Department: IT Location: GB INTRODUCTION JOB PURPOSE The Senior Manager for Service Design and Reporting sets the strategic direction for the SIAM (Service Integration and Management) function, defining and governing the relevant policies, standards, and processes that underpin effective service delivery. This role ensures that services and processes are consistently delivered in line with … these expectations through robust SIAM assurance reporting. By leveraging data and insights, they identify performance gaps, drive prioritised improvement actions, and demonstrate impact against strategic goals and key metrics. They are also accountable for the product management, tooling, reporting, and innovation capabilities that support SIAM - including ownership of the ITSM toolset, data strategy, and product roadmap. RESPONSIBILITIES Set the direction … or service domains. Understanding of assurance practices and how they support quality, compliance, and continuous improvement. Awareness of service integration, multi-supplier delivery models, and the evolving IT service landscape (SIAM experience desirable but not essential). FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and More ❯

team during an exciting period of transformation, working to make it easier for the NHS to put patients first. NHS Supply Chain IT operates a Service Integration And Management (SIAM) model, OneIT with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and Networks, Application Development and Management … model is embedding over the next 12 months. Deep relevant experience of Service delivery/modern workplace services and supplier management as well as building strong relationships in a SIAM model is critical. The role leads the day-to-day service and performance management of IT delivery, coordinating with IT service providers to oversee the execution of IT operations to More ❯

demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise and ITIL v4, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile … change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes … and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and More ❯

demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across … the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. … Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs More ❯

months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners More ❯

months ending December 2024 totaled $13.8 billion. Mode: Hybrid (2 days working from office) Purpose of Job The Senior Service Performance Analyst will lead the Service Performance function in SIAM team. Provides Subject Matter Expertise on the governance, assurance and the management of IT Service Performance across the Ecosystem (internal IT support teams, Third Party Vendors and Suppliers/Partners More ❯

informally, with all stakeholders Demonstrates understanding and knowledge of audience and tailors message and delivery method accordingly Desirable skills/experience you may have Experience of working in a SIAM environment Working knowledge of Agile methodologies eg Scrum, Kanban Relevant qualification or relevant industry knowledge and experience Experience with working with offshore managed service providers About The Partnership We're More ❯

ideally within an MSP or Channel Partner Strong background in service operations, transformation, or development, with experience aligning services to contract deliverables ITIL v4 certification essential; Lean Six Sigma, SIAM or Agile exposure advantageous Skilled in stakeholder engagement, contract analysis, and producing clear, well-structured documentation Able to manage competing priorities, work independently, and remain detail-focused in a fast More ❯

ideally within an MSP or Channel Partner Strong background in service operations, transformation, or development, with experience aligning services to contract deliverables ITIL v4 certification essential; Lean Six Sigma, SIAM or Agile exposure advantageous Skilled in stakeholder engagement, contract analysis, and producing clear, well-structured documentation Able to manage competing priorities, work independently, and remain detail-focused in a fast More ❯

offerings. - Proven track record of exceeding quotas and closing complex, service-led deals. - Strong understanding of value selling in the context of recurring service delivery. - Familiarity with ITSM or SIAM frameworks is a strong plus. - High energy, curiosity, and a proactive, self-starter mindset. - Excellent communication, presentation, and relationship-building skills. - Hands-on experience with CRM and sales tools (e.g. More ❯

and Firewalls Security Services knowledge Broad and Comprehensive Service Understanding of: Field Services & Break-fix Deskside Support Spares & Logistics Service Desk SAM Infrastructure and Network Support Full ITIL framework SIAM Other areas of significant importance: - Prince 2 methodology CMMI maturity modelling Experience of presenting detailed Business cases at board level Financial fluency which includes working with P&L, TCO, ROI … awareness. Experienced in editing and creating service schedules Demonstrate and develop innovative solutions including Transformation Qualification/Certification requirements ITIL v3/v4 Foundation Certificate (essential), Manager Certificate (desired) SIAM, CMMI and ISO20000 (desired) Personal Qualities A team player that thrives on supporting the wider Client Solutions team Focussed, results-oriented, flexible individual with a “can-do” attitude and a More ❯

of the company vision and delivery of £1Billion of savings back into frontline NHS Services. NHS Supply Chain IT is also currently transitioning to a Service Integration And Management (SIAM) model - OneIT - led by an internal team with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and … large scale supply chain, B2B Wholesale, E-Retail or operational environment. Experienced in delivering high performance via Application Development, Support and Management outsourced providers. Experience of working in a SIAM delivery model and leading matrix IT teams. Experience of designing, building, testing and deploying technology solutions whilst ensuring adherence to robust programme methodologies Experience of embedding change to create an More ❯

enabler for the delivery of the company vision and delivery of £1Billion of savings back into frontline NHS Services. They are currently transitioning to a Service Integration And Management (SIAM) model - OneIT - led by an internal team with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and More ❯

enabler for the delivery of the company vision and delivery of £1Billion of savings back into frontline NHS Services. They are currently transitioning to a Service Integration And Management (SIAM) model - OneIT - led by an internal team with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and More ❯