Milton Keynes, Buckinghamshire, South East, United Kingdom
ITM Communications Limited
working with other ITM stakeholders to ensure adherence to ITMs processes and procedures. Production of documents and reports as necessary (e.g., engineer utilisation, customer SLA reports). Protect the companies interests. Raising of CRM or job numbers as and when required. Quotation creation using portal and templates. Resource monitoring. Sales more »
Bletchley, Milton Keynes, Buckinghamshire, United Kingdom
Acora
within a Service Desk environment delivering remote support to corporate clients Understanding of Incident/Request management and ticket handling Experience of working to SLA's and KPI measures Experience of using/contributing to a Knowledge base Understanding of ITIL is beneficial Strong interpersonal and relationship building skills. The more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and procedures Install, maintain and support new applications Work to SLA thresholds for incident(s), request(s) and problem(s) Own and operate starters, leavers and movers processes Trend Analysis and review of logs, backups, patches more »
Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. You will be responding to variety of customer and internal incidents and service requests across Storage, Network, Virtualisation, Back, DR and Microsoft technologies. You more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
Service Desk Analyst Milton Keynes - x5 days onsite 8 months £190 per day inside IR35 Primary Purpose of the Job The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients more »
Milton Keynes, Willen, Buckinghamshire, United Kingdom Hybrid / WFH Options
Network IT
resolution. This is all about communication, enthusiasm and relationship management. Application Support Analyst responsibilities 2nd line application support of SAAS business applications Supplier/SLA management Service introduction Issue/incident management Essential skills and attributes of the Application Support Analyst Brillant communication skills An inquisitive mindset Commercial experience of … supporting business applications Good basic technical knowledge, able to apply commonsense to 2nd line application issues Stakeholder and client SLA management The successful Application Support Analyst will be offered a starting salary of £40,000 - £45,000 and an exceptional flexible benefits package. This role is hybrid and will require more »
