Atlantic Wharf, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Aldi
license and any other IT controls as required Ensures that all documentation is archived properly and arranges its disposal at the end of the archive period Monitors compliance of SLA’s and deadlines About You Experience within an IT role within a Service Desk environment Strong communication skills and the ability to explain technical issues in rudimentary terms Vast experience More ❯
receiving support and taking time to understand and the other divisions to achieve business excellence in the overall company strategy. Responsible for all aspects of contract delivery including servicelevelagreement achievement, performance, quality, and people. Protecting the organization's against both internal and external fraud, you will have governance in place to prevent any misuse. Management of a strategy More ❯
Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team More ❯
value technology contract negotiations simultaneously with external client legal teams and lawyers Act as a trusted business adviser, partnering with stakeholders to assess and manage commercial risk, RFP's, SLA's, MSP's etc Deliver pragmatic, business-focused solutions in a fast-paced, demanding marketplace What We're Looking For Qualified solicitor with strong commercial law experience (3-6 PQE More ❯
