Head of Customer Success
- Location
- Hull and East Yorkshire, England, United Kingdom
Company: PE-backed Regulatory Technology business approaching £45M ARR , with ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment … complex customer situations, leading by example through your own customer interactions. About You: You'll bring: Experience leading Customer Success teams within a SaaS environment. A proven track record managing scaled or high-volume customer portfolios. A commercial mindset, understanding that Customer Success exists to deliver customer outcomes that protect ...