1 of 1 Salesforce Jobs in Norfolk

documents, within Atlas ISO and in MS Word format, to ensure the field team can conduct each visit type successfully * Providing Atlas ISO support to clients and colleagues through Salesforce, phone, live chat and MS Teams * Providing support, where required, to enhance Atlas ISO, including system testing and research. Other Duties: * Reviewing manuals sent in by the client to confirm … ISO support to colleagues and clients over email, phone, live chat and demonstrating the system over MS Teams when required * Monitoring and actioning Atlas ISO related support tickets via Salesforce * Escalating Atlas ISO tickets to our platform developers when necessary * Liaising with our platform developers to provide further clarification and to assist with problem-solving where necessary * Feedback any trends More ❯