ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: * Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. * Always maintain a customer-focused approach and build relationships with key customers. * Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. * Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. * Proactively monitor team member and More ❯
ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯
Job Description ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a … permanent basis. ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality ITsupport to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee … the Regional Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team More ❯
london (city of london), south east england, united kingdom
Crone Corkill
SeniorITSupport Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the SeniorITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a … personable 2nd/3rd Line focused SeniorITSupport Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource … troubleshooting and maintaining their Windows based infrastructure, VMware estate and promoting best practice aligned with ITSM frameworks in collaboration with other members of the IT team. This is an office based role with an expectation to be in their City based office 5 days per week. If you do More ❯
Job Description ITSeniorSupport Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a ITSeniorSupport Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a … permanent basis. ITSeniorSupport Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: * Provide exceptional, high quality ITsupport to regional offices to consistently meet... ZIPC1_UKTJ ... More ❯
SeniorITSupport Analyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an SeniorITSupport Analyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite … days per week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all … Change Forms relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on projects and take responsibility and ownership for various tasks assigned to them More ❯
Ready to take the next step in your IT career at a global law firm? We’re recruiting on behalf of a prestigious global law firm for a brand new ITSeniorSupport Analyst role based in their Guildford office. This is your chance to step … into a pivotal position, providing expert technical support, guiding team performance, and ensuring service excellence across multiple UK offices—including regular travel to London. What we’re looking for: * Strong background in IT Service Desk or Support within professional services * Confident with law firm systems like PMS … Guildford Salary: Competitive Join a forward-thinking, supportive environment where your skills will truly make an impact. Apply now to shape the future of ITsupport at a world-class law firm... More ❯
Job Description SeniorIT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a SeniorIT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd … level support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good More ❯
/05/2025 Start Date: 01/07/2025 Additional Information Establishment: Royal Alexandra & Albert School Location: Reigate Salary: £34000 - £38000 Department: IT Job Type: Full Time Closing Date: 19/05/:00 Interview Date: 23/05/2025 Start Date: 01/07/… team Beautiful estate set in 260 acres of parkland Convenient location, close to the A23 and M25 Free on-site parking Join our dynamic IT team and play a pivotal role in shaping the future of our school. As a busy boarding school on a large site, you will … be responsible for providing expert technical support, managing Cloud/IT infrastructure, and driving digital innovation. You will work closely with the IT Operations Manager to ensure seamless operations and enhance the overall user experience. This is your chance to make a real impact and help shape More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Thales Group
Sr. Client Services Engineer Sr. Client Services Engineer Location: Reading, United Kingdom THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will … serve as a post-sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts. You will be responsible for managing customer expectations, project deliverables, and providing cross functional escalation and communication during the lifecycle of … will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface More ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Summary We are seeking a self-driven and service-oriented IT Professional with a strong passion for learning, problem-solving, and … impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission … of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global staff. Diagnosing and resolving issues with PC and MAC hardware, software More ❯