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3 Senior Service Manager Jobs in the North of England
Manchester, England, United Kingdom Hybrid / WFH Options Made Tech
allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed … Service team is responsible for operating, maintaining and improving a wide range of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. The role of a Senior Service Delivery Manager will support 4-5 services in parallel and requires a solutions focussed leader to drive success. Your role at Made Tech Onboard new services and team members as required, managing and inspiring the team to produce high quality outcomes. Manage your team's capacity and measure more »
Leeds, England, United Kingdom Mastek
Job Title: Service Delivery Manager Experience: 15-17 years Location: Leeds/London A security clearance required for this role Position Summary: The Service Delivery Manager will act as the constant point of contact for customers and will be responsible for ensuring smooth service delivery … and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident management processes, ensuring team compliance, scheduling regular meetings, ensuring governance and controlled change management, analyzing incident trends, and providing continuous improvements. Responsibilities: 1. Provide Level 3 (L3 … following the incident management processes. 9. Managing Problem Management, Knowledge management and Change Management processes to ensure smooth implementation of changes without adversely affecting service delivery. 10. Handling queries from Risk, Audit, and other customer teams and attending meetings to provide necessary information and support. 11. Supporting any internal more »
Liverpool, England, United Kingdom Mitie
Join us and help deliver the exceptional, every day. As a Senior Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the … main point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using more »
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Salary Guide Senior Service Manager the North of England - 10th Percentile
- £40,099
- 25th Percentile
- £40,988
- Median
- £41,774
- 75th Percentile
- £42,561
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