11 of 11 Senior Support Analyst Jobs in the South East

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

Desktop Support Analyst – Global Investment Firm Location: London Employment Type: Full-Time About the Role Our client, a leading independent investment management and strategic advisory firm with a global footprint across the US, Europe, and Asia, is seeking a Desktop Support Analyst to join their London … values-driven organization that prioritizes collaboration, innovation, and client service. In this role, you will be the first point of contact for IT support, providing hands-on and remote assistance to colleagues across multiple global offices. You'll work closely with local and international technology teams to ensure seamless ...

Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused … onboarding, certification, and production support across multi-asset trading platforms. Key Responsibilities Onboard institutional clients and vendors to FIX trading platforms Configure and certify FIX sessions across UAT and Production Support FIX 4.2/4.4/5.0 message flows Monitor and troubleshoot live FIX sessions (sequence gaps, rejects ...

Description: Key Responsibilities: Document existing support processes with precision and clarity. Develop and execute a comprehensive cross-training program for the L2 team to ensure seamless coverage in your absence. Actively participate in the transition of the business onto the ServiceNow platform. Establish and manage a robust support … business, ensuring all processes are built from scratch and tailored to meet business needs. Independently seek out necessary information and resources to effectively support and manage operations. Produce high-quality support documentation that is clear, concise, and easily understandable by various stakeholders. Required Skills and Qualifications: Strong expertise ...

Description: Key Responsibilities: Document existing support processes with precision and clarity. Develop and execute a comprehensive cross-training program for the L2 team to ensure seamless coverage in your absence. Actively participate in the transition of the business onto the ServiceNow platform click apply for full job details ...