Senior Technical SupportAnalyst London | Full-time | Permanent (Office-based) The Role The Senior Technical SupportAnalyst is a hands-on position that combines technical expertise with strong communication skills, ensuring the delivery of high-quality IT service in a professional environment. Acting as the senior escalation point for technical issues, you will … oversee first and second-line support, coordinate workloads, and deputise for the Regional IT Manager when required. Key Responsibilities Provide on-site first and second-line support, acting as the senior technical resource for the London office Escalate and resolve complex or high-profile technical issues promptly Assist with managing team workload, ticket queues, and IT coverage … deputise for the Regional IT Manager when needed Support regional offices, including occasional travel for projects or coverage Deliver weekly reports and maintain accurate documentation within the firm's ticketing system Configure, build, and deploy firm-standard laptops; manage loaner and hot-swap equipment Maintain and update hardware inventory and oversee workstation setups for new hires and visitors SupportMore ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
SeniorSupport IT Analyst 6 months contract £200 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. The team is quite small but very IT focused, this is a hands-on role where you will be required to do cable management, and move physical IT hardware. Essential Skills Hands on experience working … in a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £200 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT needs More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Randstad Digital
SeniorSupport IT Analyst 6 months contract £200 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point o click apply for full job details More ❯
Oldham, Lancashire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
Prestigious opportunity within an established technology team for a Senior Applications SupportAnalyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications SupportAnalyst, you will be responsible … with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards Previous experience in providing application support Ability to create technical documentation, knowledge-based articles and user guides Knowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar … GP helpline for you, your partner and your children Enhanced maternity, paternity, and sick pay Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and More ❯
Oldham, Greater Manchester, North West, United Kingdom Hybrid/Remote Options
Hays
Prestigious opportunity within an established technology team for a Senior Applications SupportAnalyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications SupportAnalyst, you will be responsible … with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL V3 or working towards Previous experience in providing application support Ability to create technical documentation, knowledge-based articles and user guides Knowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar … GP helpline for you, your partner and your children Enhanced maternity, paternity, and sick pay Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and More ❯
Prestigious opportunity within an established technology team for a Senior Applications SupportAnalyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working. As our Senior Applications SupportAnalyst, you will be responsible More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
SeniorSupport IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a busy environment moving equipment … Cable management - moving physicaly equipment/hiding cables and wires PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Randstad Digital
SeniorSupport IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As … an IT Support Specialist you will play a pivotal role in the organisation and be the main point o click apply for full job details More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid/Remote Options
ECS Resource Group Ltd
Senior Software SupportAnalyst Location: Cheltenham (Hybrid working) Salary: £40,000-£45,000 per annum (DOE) Overview We are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation's core business applications, including ERP … This is a role that combines deep technical troubleshooting, strong business process understanding, and a passion for system optimisation. You will ensure seamless data flow between applications, deliver robust support, and enhance the overall user experience-making sure our business systems remain efficient, intuitive, and aligned to operational needs. Key Responsibilities Application Support & Maintenance Incident, Problem & Change Management … Continuous Improvement & Collaboration Integration & Data Management About You 5+ years' experience in software/application support with strong focus on databases and integrations. Experience supporting ERP/CRM/E-commerce environments (e.g., Microsoft Dynamics 365 Business Central/NAV/CRM, Magento, Shopify, WooCommerce). Advanced SQL skills (T-SQL/SQL Server): complex queries, joins, triggers, stored More ❯
Application SupportAnalyst – SQL/Trading Systems - CRD £90,000 London - 3 days per week in the office We're partnering with a leading investment management firm to hire a Charles River SupportAnalyst to join their Front Office Technology team. This is a fantastic opportunity for someone with strong SQL skills and hands-on exposure … Charles River (CRD) — who wants to work directly with portfolio managers, traders, and operations teams in a high-impact role. The Role Provide day-to-day technical and functional support for the Charles River IMS platform (Order Management, Compliance, Trading). Troubleshoot and resolve issues related to trade workflows, compliance rules, benchmarks, and FIX connectivity. Write and optimise SQL More ❯
We are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line … IT support for the whole office, resolving IT issues, and documenting all activities. Responsibilities will include: Providing first- and second- line technical support to the London office. Acting as an escalation point for technical issues. Assisting the IT Manager with workload, ticketing, and the resolution of hardware and software issues. Supporting regional offices and providing off-hours support … Delivering end-of-shift reports. Managing and ensuring loaner equipment is timely available. Ensuring firm-standard laptops and mobile devices are in line with procedures. Providing user training and support for audio-visual systems and queries. Ensuring remote access and multi-factor authentication is supported. Installing and maintaining hardware and software. Mentoring the existing Technology Support Analyst. The More ❯
Eccles, Manchester, Lancashire, England, United Kingdom
Booker Group
to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re on … the lookout for a talented and motivated Senior IS Analyst to join our Branch Systems Field Support team at Booker. If you’re great with technology, love solving problems, and take pride in delivering top-notch customer service, this could be the role for you. In this job, you’ll take the lead on projects and provide … support across our Business Centres, Distribution Centres, and Support Centres. Your work will directly help us improve customer satisfaction and boost cash profit. You’ll also be a key escalation point for the Field Service team and wider IT department, so being calm under pressure is a must. We’re after someone proactive who’s always thinking about More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking … for an IT Senior Business Analyst (Finance) to join our Booker IT team in a brand-new role. You’ll be working closely with our Finance teams to support changes, make sure we’re compliant, and help deliver the systems they need. Day to day, you’ll be supporting Finance colleagues, helping resolve issues that pop up … wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and More ❯