Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is responsible for resolving complex … intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions.Key ResponsibilitiesTechnical Support & Escalation LeadershipServe as a senior escalation resource for complex desktop, endpoint, and user support issues.Provide customer support to internal and external customers within established service levels.Stage, configure, deploy, and support ...