8 of 8 Service Analyst Jobs in the Thames Valley

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role … maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role … maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days WFH each week. … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience IT qualifications, particularly ...

Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include … Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers ...

Service Desk Analyst (1 line) Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm, 10pm-6pm and 2pm-10pm As First Line Service Desk Analyst, you will be part of our clients UK Technical Services Team … will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. This role Is heavily focused on SLA's and ticket management. We're looking for someone who is able to build strong rapport with ...

Service Desk Third Party Analyst (6 Month FTC) Hybrid – Reading (3 days per week in office - non-negotiable) We’re looking for a Service Desk Third Party Analyst to join our ICT Services team on a 6-month fixed term contract . This is a great … opportunity to work in a fast-paced, customer-focused environment, supporting third-party services, vendors, and service desk operations. What you’ll be doing You’ll act as a central point of coordination between customers, internal teams, and external suppliers, ensuring incidents and requests are managed from start ...

established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across a varied … support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile ...

established industry player is seeking a User Management Analyst to enhance their user access services. This role involves managing service requests for SAP and bespoke systems while ensuring compliance with corporate standards. The ideal candidate will possess strong customer service skills, analytical abilities, and a proactive approach … problem-solving. You will play a vital role in driving change and supporting project initiatives, collaborating with various IT and business departments to minimize service disruptions. If you thrive in a dynamic environment and are motivated by challenges, this opportunity is for you! #J-18808-Ljbffr ...