Service Analyst Jobs in the Thames Valley

Service Analyst
South East > Thames Valley

The median Service Analyst salary in the Thames Valley is £26,000 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 202 195 218
Rank change year-on-year -7 +23 -38
Permanent jobs requiring a Service Analyst 42 66 66
As % of all permanent jobs advertised in the Thames Valley 0.62% 1.12% 0.93%
As % of the Job Titles category 0.65% 1.25% 0.96%
Number of salaries quoted 19 59 61
10th Percentile - - £23,500
25th Percentile £22,750 £23,500 £25,500
Median annual salary (50th Percentile) £26,000 £25,500 £26,500
Median % change year-on-year +1.96% -3.77% +6.00%
75th Percentile £33,750 £32,000 £30,175
90th Percentile £41,000 £34,000 £53,750
South East median annual salary £26,000 £27,500 £27,000
% change year-on-year -5.45% +1.85% -1.82%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,441 5,273 6,846
% of permanent jobs with a recognized job title 94.62% 89.80% 96.02%
Number of salaries quoted 4,463 3,097 4,104
10th Percentile £29,000 £29,750 £29,750
25th Percentile £36,250 £38,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £87,500 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Analyst
Job Vacancy Trend in the Thames Valley

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Service Analyst in the Thames Valley

Service Analyst
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Service Analyst in the Thames Valley.

Salary trend for Service Analyst in the Thames Valley

Service Analyst
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Service Analyst in the Thames Valley over the 6 months to 23 May 2024.

Salary histogram for Service Analyst in the Thames Valley

Service Analyst
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Thames Valley region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +2 35 £26,000 -23.53% 4
Berkshire -6 5 £25,000 -1.96% 1
Oxfordshire -9 2 £31,250 +22.55%
Service Analyst
South East

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 23 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Service Analyst in the job title.

1 32 (76.19%) Microsoft
2 28 (66.67%) ITIL
3 25 (59.52%) Problem-Solving
4 20 (47.62%) Customer Service
5 19 (45.24%) Social Skills
6 13 (30.95%) Security Cleared
7 12 (28.57%) DV Cleared
7 12 (28.57%) NVQ Level 3
8 9 (21.43%) Microsoft 365
8 9 (21.43%) SLA
9 8 (19.05%) Windows
10 7 (16.67%) Active Directory
10 7 (16.67%) GDPR
10 7 (16.67%) Digital Economy
11 5 (11.90%) Process Improvement
12 4 (9.52%) SaaS
12 4 (9.52%) ServiceNow
12 4 (9.52%) Supplier Management
12 4 (9.52%) Stakeholder Management
12 4 (9.52%) Windows 10
13 3 (7.14%) Presales
13 3 (7.14%) Creative Problem-Solving
13 3 (7.14%) Client Onboarding
13 3 (7.14%) Snow
13 3 (7.14%) Onboarding
13 3 (7.14%) Windows Server 2016
13 3 (7.14%) Windows Server 2019
13 3 (7.14%) Change Management
13 3 (7.14%) Retail
13 3 (7.14%) Asset Management

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (7.14%) Microsoft Excel
1 3 (7.14%) Microsoft Office
Cloud Services
1 9 (21.43%) Microsoft 365
2 4 (9.52%) SaaS
3 1 (2.38%) PaaS
Communications & Networking
1 2 (4.76%) VLAN
1 2 (4.76%) Wireless
2 1 (2.38%) Cisco IOS
2 1 (2.38%) LAN
2 1 (2.38%) VoIP
2 1 (2.38%) WAN
Database & Business Intelligence
1 3 (7.14%) SQL Server
Development Applications
1 3 (7.14%) JIRA
General
1 19 (45.24%) Social Skills
2 7 (16.67%) Digital Economy
3 3 (7.14%) Retail
4 2 (4.76%) Analytical Skills
5 1 (2.38%) Legal
5 1 (2.38%) Organisational Skills
5 1 (2.38%) Public Sector
Miscellaneous
1 3 (7.14%) Onboarding
2 2 (4.76%) Self-Motivation
Operating Systems
1 8 (19.05%) Windows
2 4 (9.52%) Windows 10
3 3 (7.14%) Windows Server
3 3 (7.14%) Windows Server 2012
3 3 (7.14%) Windows Server 2016
3 3 (7.14%) Windows Server 2019
4 2 (4.76%) Mac OS
5 1 (2.38%) Android
Processes & Methodologies
1 28 (66.67%) ITIL
2 25 (59.52%) Problem-Solving
3 20 (47.62%) Customer Service
4 5 (11.90%) Process Improvement
5 4 (9.52%) Stakeholder Management
5 4 (9.52%) Supplier Management
6 3 (7.14%) Asset Management
6 3 (7.14%) Change Management
6 3 (7.14%) Client Onboarding
6 3 (7.14%) Creative Problem-Solving
6 3 (7.14%) Cybersecurity
6 3 (7.14%) Data Analysis
6 3 (7.14%) Incident Management
6 3 (7.14%) IT Asset Management
6 3 (7.14%) Presales
6 3 (7.14%) Software Asset Management
6 3 (7.14%) Software Licensing
7 1 (2.38%) Case Management
7 1 (2.38%) Computer Science
7 1 (2.38%) Performance Metrics
Qualifications
1 13 (30.95%) Security Cleared
2 12 (28.57%) DV Cleared
2 12 (28.57%) NVQ Level 3
3 2 (4.76%) Microsoft Certification
4 1 (2.38%) A+ Certification
4 1 (2.38%) Degree
4 1 (2.38%) MCDST
4 1 (2.38%) MCITP
4 1 (2.38%) SC Cleared
Quality Assurance & Compliance
1 9 (21.43%) SLA
2 7 (16.67%) GDPR
System Software
1 7 (16.67%) Active Directory
Vendors
1 32 (76.19%) Microsoft
2 4 (9.52%) ServiceNow
3 3 (7.14%) Adobe
3 3 (7.14%) Apple
3 3 (7.14%) Snow
4 1 (2.38%) Cisco
4 1 (2.38%) Sage
4 1 (2.38%) SolarWinds