Service Delivery Manager Jobs in Birmingham

Service Delivery Manager
West Midlands > Birmingham

The median Service Delivery Manager salary in Birmingham is £56,500 per year, according to job vacancies posted during the 6 months leading to 15 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Jun 2024
Same period 2023 Same period 2022
Rank 124 120 180
Rank change year-on-year -4 +60 -30
Permanent jobs requiring a Service Delivery Manager 26 10 12
As % of all permanent jobs advertised in Birmingham 0.83% 0.56% 0.38%
As % of the Job Titles category 0.88% 0.60% 0.40%
Number of salaries quoted 15 10 10
10th Percentile £45,300 £50,350 £42,375
25th Percentile £46,813 £62,500 £50,625
Median annual salary (50th Percentile) £56,500 £65,000 £57,500
Median % change year-on-year -13.08% +13.04% +15.00%
75th Percentile £65,000 £71,250 £65,625
90th Percentile £80,000 - £72,125
West Midlands median annual salary £60,000 £65,000 £52,500
% change year-on-year -7.69% +23.81% +16.67%

All Permanent IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,969 1,669 3,023
% of permanent jobs with a recognized job title 94.58% 92.88% 96.18%
Number of salaries quoted 2,354 1,299 2,256
10th Percentile £31,250 £31,250 £33,875
25th Percentile £40,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,500 £55,000
Median % change year-on-year -0.90% +0.91% +4.76%
75th Percentile £70,000 £71,250 £72,500
90th Percentile £84,964 £81,250 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Service Delivery Manager
Job Vacancy Trend in Birmingham

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery Manager in Birmingham

Service Delivery Manager
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery Manager in Birmingham.

Salary trend for Service Delivery Manager in Birmingham

Service Delivery Manager
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery Manager in Birmingham over the 6 months to 15 June 2024.

Salary histogram for Service Delivery Manager in Birmingham

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 15 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Service Delivery Manager in the job title.

1 26 (100.00%) Service Delivery
2 10 (38.46%) ITIL
3 9 (34.62%) Spanish Language
4 8 (30.77%) IT Strategy
4 8 (30.77%) Technology Strategy
5 7 (26.92%) Incident Response
6 5 (19.23%) ITIL Certification
6 5 (19.23%) ITSM
6 5 (19.23%) Finance
7 4 (15.38%) Project Management
8 3 (11.54%) Stakeholder Management
8 3 (11.54%) Change Management
8 3 (11.54%) Incident Management
8 3 (11.54%) Retail
8 3 (11.54%) Customer Service
8 3 (11.54%) Social Skills
8 3 (11.54%) Contract Negotiation
9 2 (7.69%) Project Delivery
9 2 (7.69%) Decision-Making
9 2 (7.69%) Problem-Solving
9 2 (7.69%) Contract Management
9 2 (7.69%) Accessibility
9 2 (7.69%) French Language
9 2 (7.69%) Budget Management
9 2 (7.69%) Asset Management
9 2 (7.69%) Continuous Improvement
9 2 (7.69%) ServiceNow
9 2 (7.69%) Service Management
9 2 (7.69%) SAP
9 2 (7.69%) Law

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 9 (34.62%) Spanish Language
2 5 (19.23%) Finance
3 3 (11.54%) Retail
3 3 (11.54%) Social Skills
4 2 (7.69%) French Language
4 2 (7.69%) Law
5 1 (3.85%) Organisational Skills
5 1 (3.85%) Public Sector
Miscellaneous
1 1 (3.85%) Operational Technology
Processes & Methodologies
1 26 (100.00%) Service Delivery
2 10 (38.46%) ITIL
3 8 (30.77%) IT Strategy
3 8 (30.77%) Technology Strategy
4 7 (26.92%) Incident Response
5 5 (19.23%) ITSM
6 4 (15.38%) Project Management
7 3 (11.54%) Change Management
7 3 (11.54%) Contract Negotiation
7 3 (11.54%) Customer Service
7 3 (11.54%) Incident Management
7 3 (11.54%) Stakeholder Management
8 2 (7.69%) Asset Management
8 2 (7.69%) Budget Management
8 2 (7.69%) Continuous Improvement
8 2 (7.69%) Contract Management
8 2 (7.69%) Decision-Making
8 2 (7.69%) Problem-Solving
8 2 (7.69%) Project Delivery
8 2 (7.69%) Service Management
Qualifications
1 5 (19.23%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.69%) Accessibility
1 2 (7.69%) SLA
2 1 (3.85%) Cyber Essentials
2 1 (3.85%) ISO/IEC 27001
2 1 (3.85%) PCI DSS
Vendors
1 2 (7.69%) SAP
1 2 (7.69%) ServiceNow