5 of 5 Service Delivery Jobs in Glamorgan

Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer … facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step. What You'll Do Lead service onboarding and go live activities Manage day to day service delivery across multiple accounts Produce and present monthly service performance ...

Title Level 3 Security Analyst – Incident Response & Vulnerability Management Department Service Delivery/Security Reporting To Security Lead/Service Delivery Manager Operates under the direction of the Incident Manager during security incidents Location UK (Hybrid) Office in Cardiff 1-2 days per week, regular client … including Windows, macOS, tablets, and peripherals. Microsoft 365 including Entra ID, Exchange, SharePoint, Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises and cloud-hosted servers. Network infrastructure including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit ...

take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs … identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver successful project ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...