2 of 2 Service Delivery Jobs in Midlothian

IT Customer Service Manager

Hiring Organisation
Be-IT Resourcing
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer/application support team. It’s a critical leadership role that will take ownership of application … support, system upgrades, hosted service delivery and release management Seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software ...

IT Support Analyst

Hiring Organisation
Quorum Network Resources
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
expanding our award-winning Managed Services team and are looking for passionate, talented IT Support Analysts to help us deliver world-class service to our diverse range of clients. If you eat, breathe, and sleep technology and want to work with a company that will fully support your professional … prem environments. Expect variety, ownership, and opportunities to continually expand your skill set. Your responsibilities will include: Resolving support requests from managed service clients using your own expertise and vendor resources Carrying out site visits on a rotational basis Proactively managing and responding to automated alerts Administering, maintaining ...