6 of 6 Service Delivery Jobs in Midlothian

across government. You will collaborate and play a leading role with senior business and technical partners, to deliver appropriate risk based technical security advice and guidance.This enables the secure delivery of His Majestys Government solutions and services. You will engage at a strategic level, influencing policy and setting direction for technical and business change developing the capability through coaching … You may be expected to own and develop CSTS capabilities and/or services. Person specification Ideal candidate: A business and technology leader in the strategic selection, development and delivery of technical security controls and services. Focused expertise to develop and lead within one or many security technology domains aligning capability to security tooling. Key stakeholder management experience across … Enterprise-wide security technology change, engaging at a strategic level and working through the lifecycle to governing the technical implementation of security services and solutions. Collaborative Expertise and Cyber Service Delivery: Work collaboratively with HMG security teams to offer subject matter expertise on security and risk requirements and lead the delivery of cyber services from the service More ❯

strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. In addition to technical expertise, we are seeking an individual with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale Apollo's … technology. If you're passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we'd love to have you join our team as a Senior Customer Success Engineer! This is a fully remote position open to candidates based in the UK. What you'll do Serve as the primary point of contact … co-pilot their success. Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges. Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives. Regularly engage with customers More ❯

I am currently recruiting for an ADMS software delivery manager to work for global manufacturing company based out of their Edinburgh office. My client are a world leader for Grid Software solutions enabling companies world-wide to optimize their control of the Grid and the transformation towards sustainable energy sources. Responsibilites The Services Delivery Manager owns the projects … Delivery Model and is the Technical Leader on the Project, working with highly skilled teams to manage and execute software deployment, configuration, integration and testing. Share responsibility with the Project Manager (PM), through close coordination, for scope management (change requests assessment), risk management and problem management. Project Execution control: Building effective Work Breakdown Structures (WBS), activity tracking to update … Project Manager on progress, implementing the delivery with Agile methodology when applicable. Accountable for the end-to-end project delivery to meet the schedule, cost and quality commitments. Contribute to Customer management activities for technical coordination establishing trust meeting delivery commitments, together with the Project Manager who owns the Customer relationship. Expertise to drive excellence in execution More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is … role An Exciting opportunity has come available for a Head of Voice to join the Operations Function at Diligenta. As Head of Voice, you will lead the Voice Customer Service Centre, ensuring the delivery of high-quality customer outcomes across the LBG UK Account in alignment with contractual SLAs and regulatory standards. You will play a key role … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits. What you’ll be doing Ensuring consistent service delivery to meet contractual, regulatory, and legal standards More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you’ll be doing Develop and implement a forward-looking telephony strategy that supports the organization's … recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations, evaluating and implementing new technologies that can offer competitive advantages, cost savings, and improved service delivery Lead projects aimed at consolidating telephony systems and services, driving economies of scale, and reducing redundancy Troubleshoot and resolve telephony issues, working closely with Core IT/ More ❯

recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations, evaluating and implementing new technologies that can offer competitive advantages, cost savings, and improved service delivery Lead projects aimed at consolidating telephony systems and services, driving economies of scale, and reducing redundancy Troubleshoot and resolve telephony issues, working closely with Core IT/ More ❯