6 of 6 Service Delivery Jobs in Norfolk

Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

systems, ensuring they operate reliably and effectively to meet the needs of the organisation. Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services. Main duties … post holder will actively participate in Digital Services projects, requiring strong organisational skills, initiative, and effective communication. A commitment to teamwork and continuous service improvement is essential, as the role directly supports the Trusts goal of providing robust, high-performing digital systems that enable excellent service delivery ...

instrumental in delivering major and complex projects that are central to the Trust's vision, values, and strategy. Your work will directly support the delivery of high-quality, patient-centred care by ensuring our core business and clinical systems are robust, reliable, and responsive to the evolving needs … coordination across interdependent workstreams and projects. Main duties of the job You will analyse complex data, resolve system issues, and recommend enhancements that improve service delivery and operational efficiency. The role includes maintaining access controls, supporting data migration and cleansing, and ensuring high standards of confidentiality and information ...

commercial dealings. Collaborate with internal stakeholders to understand procurement needs and deliver tailored solutions. Assess supplier performance and manage relationships to ensure service delivery standards are met. Identify cost-saving opportunities and implement strategies to achieve them. Provide guidance on risk management related to IT contracts and procurement. ...

About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … information citizens in a connected community. The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change ...