26 to 36 of 36 Service Delivery Jobs in Nottingham

Line Analyst to provide expert support across Virtualisation and End User Computing environments, acting as a senior escalation point for complex issues while driving service improvements and operational excellence. You will work closely with customers, suppliers, project teams and service delivery colleagues to maintain resilient, secure ...

work closely with our Head of Information Security, IT Manager, Customer Technology Manager and IT Procurement and Vendor Manager to continually improve service, resilience and security across the Group. You’ll also be accountable for the stability and support of warhammer.com and our other customer-facing technologies, working across … substantial and complex organisation and successfully led significant technology change. You’ll bring strong knowledge of IT infrastructure, networking, cloud technologies and service delivery, with enough breadth across information security, digital technology and major programmes to know what good looks like. You’ll be astute and evidence-based ...

their East Midlands based head offices. They have a turnover of 11m and employ around 75 staff currently. They have an excellent reputation for service delivery and consistently get very high satisfaction scores despite growing quickly in recent years. Head of Sales - The Role: Due to their continued ...

visits as needed. You will diagnose complex issues, contribute to best practices, and create documentation while collaborating with engineering and other teams to improve service delivery. #J-18808-Ljbffr ...

Keep accurate and detailed records of work carried out, contributing to shared documentation. Ensure tickets are managed effectively, with clear updates and adherence to service levels. Balance competing priorities while maintaining service quality. Offer guidance to junior team members and help reduce repeat escalations. Contribute ideas to improve … internal processes, tools, and service delivery. Key Attributes Required Demonstrable experience in a 2nd or 3rd line IT support role, ideally within a managed services environment. Strong working knowledge of Microsoft 365, Azure AD, Windows Server, networking, and virtualisation platforms. A structured and analytical approach to troubleshooting. Strong communication ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a Junior Business Analyst/Project Coordinator to join our growing team. This is a hybrid … role that combines business analysis with project coordination. You will help translate business requirements into actionable work, support product delivery, and ensure smooth communication between internal teams and external clients. This is a great opportunity for someone early in their career who wants hands-on experience across operations, product ...

Software Licence Management team that helps customers control cost, reduce risk and get greater value from their software estate. Working alongside experienced specialists and service teams, you’ll turn licence, entitlement and usage data into accurate insight that supports compliance, renewals and day-to-day service delivery. … undertake and obtain the clearance required for the role, is essential What you’ll do Support the Licence Manager, in the day‐to‐day delivery of Software Licence Management services, completing work to agreed priorities and timescales. Maintain accurate licence, entitlement, contract, application and renewal records. Collect, validate ...

using customer insight, operational data, financial analysis, and performance metrics. Lead large-scale transformation programmes spanning customer journeys, operating models, business processes, technology, and service delivery. Build compelling business cases and secure sponsorship from senior partners. Deliver complex Lean projects from initial diagnosis through implementation and benefits realisation. Champion … organisations where resources are not directly owned. Experience delivering transformation across multiple areas, including customer journeys, operating models, business processes, technology, data, controls, and service delivery. Exceptional storytelling skills, with the ability to simplify complex information and create compelling narratives that drive action. Additional Information Benefits package includes: Hybrid ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a hands-on HubSpot CRM Implementation Assistant to work closely with one of our founders … inside HubSpot to bring our CRM vision to life building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate. This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service ...

customer satisfaction. The role involves diagnosing and resolving complex technical issues, delivering proactive solutions, and collaborating with internal teams and external stakeholders to enhance service delivery. The Implementation Consultant also contributes to the development of best practices, technical documentation, and process improvements, ensuring compliance with organisational standards and driving … installation, configuration and consultancy tasks. The Implementation Consultant role is a customer facing role and regular contact with NECSWS customers is expected. Defines Service and Support Best practice Installation and configuration of GIS software. Receiving and replying to technical support enquiries from a range of customers and working through ...

translating them into technology solutions that drive operational and commercial success. You’ll lead a team responsible for business applications and systems, overseeing the delivery of technology initiatives, supplier relationships, and application roadmaps while ensuring the business receives a first-class IT partnership service. Key Responsibilities Build strong relationships … Develop and own technology roadmaps aligned to business objectives. Lead, coach and develop a team of Business Systems Managers and Developers. Drive the successful delivery of application and business system improvements. Act as the primary technology advisor to assigned business functions. Manage third-party suppliers and strategic technology partnerships. ...