10 of 10 Service Design Jobs in the North East

week on-site. Please note that these requirements relate to a specific client engagement. About The Role We’re looking for an experienced Service Designer to join our Advanced Technology Centre in Newcastle. As a Service Designer, you’ll play a key role in shaping … outcomes for both users and clients. This is an excellent opportunity for someone who enjoys tackling complex challenges, facilitating collaboration, and using evidence-based design to improve experiences at scale. You’ll have the opportunity to work across a variety of sectors and projects, helping to deliver impactful services ...

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems … reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service ...

solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … into content request and publishing processes. You will uncover the real problems behind slow, poor-quality requests and define the requirements used to assess service-desk and chatbot options. What you will do Plan and run interviews, workshops and process walkthroughs with team members and stakeholders. Document the current ...

technology teams to create and maintain a holistic vision of the solution that enables successful delivery. Own the production of high‐quality analysis and design artefacts, including functional designs, process flows, sequence diagrams, business rules, and prioritised product backlog items. Analyse and interpret data to present clear options, trade … analysis artefacts including user stories, functional and non‐functional requirements, process models, business rules, and data specifications. Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives. Strong analytical skills, with experience using data to shape recommendations ...

with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this ...

expertise. You have a breadth of experience in agile frameworks and methods, and have applied these in multiple stages of the project lifecycle in service or software delivery. You can apply and adapt these pragmatically and innovatively to meet the needs of the team and client. Building and managing … delivery management approach, including agile techniques and leadership approach to suit different client context and team needs. Nice to have Experience of government digital service assessments Experience in another discipline, e.g. product management, service design, development Additional Information Why Version 1? At Version 1, we believe ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you'll: • Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. • Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. • Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. • Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. • Contribute ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you’ll: Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. Contribute ...

ongoing platform modernisation. Please note: This is a hybrid role requiring 3 days per week in our Newcastle office In this role you'll: Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. Contribute ...

Accenture is seeking a Service Designer to join the Advanced Technology Centre in Newcastle. You will shape end-to-end services that are intuitive, accessible, and centered on user needs, working across digital and non-digital channels within multidisciplinary Agile teams. You’ll collaborate with Researchers, Designers, Developers, Analysts … Delivery professionals to create services that deliver meaningful outcomes for users and clients, while advocating for evidence‐based design and #J-18808-Ljbffr ...