26 to 50 of 106 Service Design Jobs in the North West

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. Manchester or Inverness - 5 days onsite Up to £100K + 5% bonus BPSS clearance required Must be UK-based … role You'll take ownership of the IAM service, working across service leadership, governance, stakeholder management and continuous improvement . Key responsibilities include: IAM Service Design and Target Operating Model Leading transition, knowledge transfer and shadowing KPI/SLA management and reporting Stakeholder, risk and issue ...

that may influence the user experience.Communicate research findings clearly and involve stakeholders in analysis and synthesis activities to build user empathy and support informed design decisions.Champion user-centred design principles and help embed user research best practices across teams and the wider organisation.Skills and ExperienceEssentialProven experience leading user … range of behavioural and attitudinal research methods, with a strong understanding of when to apply them.Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery.Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements.Experience ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around. Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments. Navigate complex regulatory environments, including patient data privacy and clinical ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … person.Build product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around.Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments.Navigate complex regulatory environments, including patient data privacy and clinical safety ...

About the job you’re consideringThe SIAM Capacity Analyst will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. The role is outcome-focused, ensuring services have sufficient capacity to meet current and future business demand while driving proactive … will be unable to work at home 100% of the time.Your role:Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements.Monitor, analyse, and report on service capacity, utilisation, performance, trends, risks, and constraints ...

embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. ...

come and discover your potential.Are you passionate about cloud platform operations, security, and automation? Do you have experience in addressing risks, incidents and service quality across technical teams? Do you want to play a key role in delivering reliable, secure, and efficient platforms that provide services for millions … Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. Important - Travel to Telford is required as part of this role, and 60% of your working time will need ...

citizens? We’re looking for experienced Senior DevOps Engineers to join HMRC’s Enterprise Cloud Services (ECS) team, working within product teams to design, build, automate, and operate cloud services. We are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. … already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. You will play a key role in delivering secure, resilient, and scalable cloud platform services, working closely with engineers and product owners ...

sector clients. We are recruiting for Lead Consultants with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As … whole programmeAct as a trusted advisor to senior client stakeholders, using data, insight and primary research to influence decision-making and shape service direction and design to support better outcomes for usersLead teams to ensure that products and services meet the needs of all users and adhere ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Design and deliver architecture solutions within governance and target operating models, using a range of ways of working and delivery methodologies: Waterfall, SAFe, Scrum, Kanban Work ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

Senior CX and Engagement Strategist you’ll work with organisations to design and deliver meaningful, measurable customer experiences from the point of acquisition through to retention that inspire connection and drive impact. Blending data insight with creative strategy and bringing a deep understanding of how marketing technology … leveraged, you’ll design acquisition and engagement approaches that build awareness, drive conversion, deepen relationships, and deliver measurable growth. Working with clients across sectors from charities and membership bodies to cultural and public institutions across various projects, the role leads in defining and driving the strategic approach ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units to clarify roles, responsibilities and ownership across your contracts.Ensure relationships are managed ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across the health sector. Hippo will provide exciting opportunities to share your expertise, represent the product function at the executive level, influence senior health … wide range of internal teams, clinical experts, external partners, and senior stakeholders, successfully presenting evidence-based business cases.Champion and embed GDS (Government Digital Service) and NHS Service standards at an organisational and portfolio level, guiding multiple products and capabilities through service assessments and complex regulatory environments.What makes ...

clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As … trusted advisor to senior client stakeholders, including executive leadership, using data, insight and primary research to influence decision-making and shape long-term service strategy to support better outcomes for service usersLead teams to ensure that products and services meet the needs of all users and adhere ...

/Senior Consultant, you will play a pivotal role in all stages of our client engagements, from initial proposal development and research to solution design, implementation, and impact assessment. Your responsibilities will include:Leading and delivering complex strategy and transformation projects for Defence and Security clients.Leading transformation … agenda and maximise their operational efficiency by delivering future-ready solutions.Conducting thorough research and analysis, leveraging data-driven insights to inform strategic recommendations and design proposals.Designing and facilitating engaging workshops and meetings, effectively engaging with stakeholders at all levels.Generating analysis and insight: executing rigorous and insightful analysis to build ...

Liverpool. This is an exciting opportunity to work within a multidisciplinary delivery team, helping to shape and improve digital services through user-centred design and evidence-based decision-making. Your new role Plan, design and conduct user research across a range of digital products and services. Engage with … translate insights into actionable recommendations. Present research outcomes to stakeholders in a clear and engaging way. Work closely with Product Managers, Business Analysts, Service Designers, UX Designers and Delivery Teams. Champion user-centred design principles throughout the project life cycle. What you'll need to succeed Proven experience ...

advise CIOs, and the broader enterprise, to define the strategy to transform their organisations for the digital age.Tech & Cloud Op Model Transformation: We design operating models to help clients leverage digital and cloud technologies, along with the roadmap to get there. This includes advising technology leadership on future workforce … retaining Tech talent.Service & Product Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments ...

public sector, you will be instrumental in shaping product visions, navigating complex policy environments, and delivering impactful digital services that meet the Service Standard. You’ll champion strategic product direction, empower multi-disciplinary teams through GDS phases and drive the delivery of high-value outcomes for citizens.As a Senior … user centric capabilities in others, helping colleagues and clients know what to do when you are not around.Demonstrate deep knowledge of the GDS Service Standard and successfully guide products through GDS service assessments across Discovery, Alpha, Beta, and Live phases.Leverage experience working within or across key Central Government ...

Private sector clients. We are recruiting for a Lead Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

Senior Azure Data Engineer to join our Hippo Herd a s part of our Managed Services Team. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. As a Senior Azure Data Engineer as part of our Managed Services Team … data solutions built on Microsoft Fabric, SQL, Azure Data Factory, and SSIS. Monitor, troubleshoot, and proactively resolve data pipeline issues across multiple client environments. Design and implement robust CI/CD practices for data workflows and deployments. Lead on performance tuning, data optimisation, and platform reliability improvements. Collaborate with ...

Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

such as DWP, MoJ, DfE, MoD, and ONS. You will be a leader of leaders, coaching Senior Product Managers and advocating for user-centred design across government. Hippo will provide exciting opportunities to represent the product function at the executive level, influence key departmental stakeholders, shape policy, and lead … internal teams, external partners, and senior stakeholders, successfully presenting compelling, evidence-based business cases to senior civil servants. Demonstrate authoritative knowledge of the GDS Service Standard, championing best practices at an organisational level, and successfully overseeing portfolios of products through GDS service assessments across Discovery, Alpha, Beta ...

Private sector clients. We are recruiting for a Lead Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact.As a Principal … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...