3 of 3 Service Desk Analyst Jobs in Surrey

Service Desk Analyst (Customer Service/Triage) Location: Camberley, GU15 3YL (Office based role) Working hours: 37.5 hours per week, Monday to Friday Job type: Full time, Permanent Competitive starting salary - At the desk training - 26 days annual leave and Public bank holidays Telent are looking for a Service Desk Analyst (Customer … Service Helpdesk Agents/Helpdesk Operators) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! This … Service Desk Analyst role will cover x3 start times that change week by week. Day shift patterns are as follows: 7:00am-3:00pm (one week per month) 9:00am-5:00pm (two weeks per month) 11:00am-7:00pm (one week per month) The successful Service Desk Analyst will be contracted to work More ❯

Join us as a Service Desk Analyst. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. … our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point … of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming More ❯

partner for everything to do with travel - ensuring that holidays become the most wonderful part of the year. They are seeking a proactive and technically skilled 2nd Line IT Service Desk Analyst to join their dynamic IT support team. This individual will play a key role in delivering high-quality technical support to the Head Office, retail … for someone who takes full ownership of tasks, sees problems through to resolution, and collaborates effectively with internal teams and external vendors to maintain a high standard of IT service delivery. You will provide second-line technical support for a wide variety of IT incidents and service requests via phone, Microsoft Teams, outsourced service desk escalations … and the internal ticketing system. Take end-to-end ownership of support tickets from assignment through to resolution while maintaining service quality and SLA compliance. Troubleshoot and resolve issues related to: Windows 11, Office 365, and standard business applications. Active Directory user accounts, security groups, and group policy settings. Local Area Network (LAN), Wi-Fi, and physical patchingPC/ More ❯