2 of 2 Service Desk Analyst Jobs in the North East

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Software Support Analyst - Servicedesk Analyst Hybrid: Mon-Wed onsite in Hull, Thurs-Fri can be remote Salary range: £25K + 30 days holiday + Benefits The Client: Our client is one of Europes leading providers of alerting and compliance solutions for the fire and security sector. Position Overview … They are seeking a dedicated and Product Support Analyst to join their team, focusing on supporting their product. In this role, you will provide high-quality technical assistance to their customers, ensuring the effective use and smooth operation of the product. You will troubleshoot issues, guide customers through product ...