10 of 10 Service Desk Analyst Jobs in the South West

1st Line Service Desk Analyst, with proven experience of providing 1st line and desktop user support, is required for an initial 3 month contract, based in Exeter, Devon, paying from £145 - £165/day. 1st Line Service Desk Analyst Based in Exeter, Devon (Full … contract £145 - £165/day (Umbrella Company) This position is working inside of IR35. Working within the existing IT support team, the 1st Line Service Desk Analyst will be responsible for being the face of IT and providing first fix support for IT issues. You'll be … Ideally a good understanding of Identity and Access Management (IAM) concepts - Excellent communication & stakeholder management experience This position would suit a 1st Line Support Analyst/Service Desk Analyst/Service Desk Engineer/IT Technician/Service Desk Technician/1st More ❯

Service Desk Analyst 3-Month Contract £15.62 Per hour Umbrella Bournemouth Your New Company A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests. General Responsibilities * Incident management * Daily System Checks … with all company policies and procedures, including but not limited to: * IT Usage Policy General Skills * Understanding of IT operational support frameworks. * Provide a service of excellence * Follow process documentation and instruction to ensure the resolution of incidents and Fulfilment of requests according to the requirements of the business More ❯

IT Service Desk Analyst Fixed Term Contract until 31st December 2025 £25,000 Per Annum Pro Rata, Plus Jumar Benefits Location: Warwickshire - hybrid working (1 day a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer focused … Service Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 1 day per … week. As a 1st Line Support Analyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an More ❯

Service Desk Analyst (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … This position will be a hybrid position, working out of our site in Chippenham. Your future duties and responsibilities We are seeking a proactive Service Desk Analyst to join our dynamic IT team. In this role, you will be the first point of contact for all technical … with end-users to resolve issues efficiently. Key Responsibilities • Incident & Request Management: Provide 1st line IT technical support, taking ownership of customer incidents and service requests from initiation to resolution. • Ticket Monitoring: Monitor support ticket queues to ensure incidents are actioned in line with established SLAs. • Communication: Maintain accurate More ❯

Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE Location: Exeter Contract Duration: 3 Months Rate: Competitive An organisation is seeking a skilled IT Service Desk Analyst for a 3-month contract. In this role, you will provide first-line support to colleagues … applications. Key Responsibilities: Manage and categorise incidents using ITIL-aligned processes. Independently resolve 70-80% of calls and tickets using technical expertise. Ensure all service requests meet designated SLAs. Provide thorough Identity Management support. Escalate complex issues to other IT teams as necessary. Develop self-help resources to enhance … user independence. Candidate Profile: Minimum of 2 years in an IT Service Desk role. IT or related degree preferred. Certifications such as CompTIA A+, Network+, Security+, and ITIL are a plus. Strong knowledge of Windows OS, Microsoft Office, and networking. Excellent communication and teamwork skills. If this is More ❯

Exciting opportunity for SOC Analysts & Service Desk Engineers with a leading Cyber Security company based in Poole, Dorset! Multiple roles available! SOC Analyst/Service Desk Engineer – Local Applicants Only (Poole/Dorset) The Company: An award-winning Cyber Security specialist offering innovative security solutions … re ideal for IT professionals eager to break into the cyber security field. The positions... They are looking to hire several SOC Analysts and Service Desk Engineers to join their growing team onsite in Poole. These roles are suited to candidates from Infrastructure, Cloud, or Security backgrounds looking … Key areas of focus: Security Monitoring and Incident Detection Incident Response and Analysis Threat Hunting Vulnerability Management Requirements... Background in 1st/2nd line Service Desk Keen interest in Cyber Security and willingness to learn Must be local to Poole/Dorset – onsite role Benefits... Salary up to More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x … death in service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯

Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you. We More ❯

Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you. We More ❯