1 to 21 of 21 Service Desk Engineer Jobs

Senior Service Desk Engineer Opportunity for a Senior Service Desk Engineer to join a rapidly growing business in their Gateshead office. Salary between £26,000-£32,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via/07719 051 887 About … to-date technology to businesses to help them with their goals and achieve new heights with bespoke strategies. They're looking for a Senior Service Desk Engineer who is passionate about technology with a customer focused attitude. The Benefits: Unlimited personal development. Hybrid working. Health Insurance. Electric … vehicle salary sacrifice. Company social events. The Senior Service Desk Engineer Role: As a Senior Service Desk Engineer you will be responsible for solutions for an extensive client base and newer members of the internal team. You will be eager to learn and add more »

Service Desk Analyst Team: Help Desk | IT Support | Engineer Location: Full-time on-site (Huntingdon, Cambridgeshire) ***Clearance: High-level of Security Clearance Required (DV)*** UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to … customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled and … motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable service desk analyst to assess and optimise the performance of our more »

Service/Help Desk/IT Support Engineer Clearance: High level of Security Clearance (DV) Location: On-site (Huntingdon, Cambridgeshire) UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower … customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence. This role offers a highly skilled and … motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements. Are you ready for your next challenge? We are looking for a highly capable service desk analyst to assess and optimise the performance of our more »

2nd Line Service Desk Engineer Edinburgh/Onsite £25,000 - £35,000 Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the … heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions Day-to-Day: Swiftly respond to escalated service desk … on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collaborate seamlessly with the service desk team to overcome complex technical challenges. Contribute to the development of the technical documentation. Tech Stack: Active Directory Office 365 Windows Server more »

Overview of the role We are recruiting for a 1st Line IT Service Desk Engineer on our late shift working from home (13.30 22.00). This role will be an extension of our 1 st Line IT Team which is made up of 7 engineers including the … team leader, the IT Service Desk is made up of 20 engineers who all support, encourage and motivate each other to develop themselves. The main day-to-day of this role is to provide an excellent first response to customers IT queries whilst maintaining our high level of … needed. You will need to have a good experience of communicating with third parties and customers via email and the phone whilst achieving our Service Level Agreements with our customers. What we can provide you is a progressive work environment, where you will be working with new technologies. An more »

Service Desk Engineer, upto £22,000 Roc Technologies is one of the UKs fastest-growing and capable Transformation Services Providers and we empower organisations in the public and private sectors to accelerate business and technology change. We are looking for a Service Desk Engineer … will be working as part of the front-line team responding to customers' requests via telephone, remote control software, email, and in person. Our Service Desk Engineer will be responsible for ensuring that all incidents and service requests are recorded, and initial triage and resolution is … carried out within service level agreements (SLAs). Core responsibilities: Log emails, queries, and faults in Service Now and either deal with them as a first-call fix or pass the Incident or Task to 2nd,3rd Line. First call fixes Password Resets, Advice Given. Administer User accounts more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in … supporting the head office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores more »

Overview of the role We are?recruiting for a 2nd?Line Dedicated IT Service Desk Engineer to join our team of?knowledgeable engineers,?headed up by an experienced Team Leader. You will have all the training required to support one of our brand new customers via the … house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of … our Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management? Providing first response fixes to customers via the phone, live chat or email? Providing resolution to incidents, requests, and appropriately escalating all others? Ticket triage assessing more »

Service Desk Engineer (Dynamics 365) – London - Hybrid - £38,000 + Excellent Benefits and Career Progression Overview An exciting opportunity has arisen with a global exhibition business based in London for a Service Desk Engineer that has experience with Microsoft Dynamics 365 or Business Central. … You will work on the Service Desk delivering an exceptional IT Service to and for the business . Role & Responsibilities Providing 1st and 2nd line technical hardware and software support to IT users throughout the business. User account and resource administration using Microsoft Active Directory and other … retail environment. Essential Skills & Experience Microsoft Dynamics 365 OR Business Central (preferably both) 2 years’ experience. Hardware and software. 2 years’ experience in a Service Desk role covering 1st – 2nd Line Support. Active Directory. Microsoft Azure, SharePoint. Group Policy information. Documentation skills. Retail Support. Network connectively including VPN more »

Service Desk Engineer - 2nd Line Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »

Service Delivery Engineer (24x7 Service Desk Tier 3) Location: Sittingbourne, Kent Salary: £36k-£40k plus Benefits Package including extensive training, dependent on skill set and experience. Hours: Shift pattern of 12-hour shifts Do you have strong experience as a 2nd/3rd Line Engineer … Desktop, Active Directory, and Networking skills to join a fantastic company promoting unique solutions and a hands-on approach. My client operates a 24x7 service support model, and the ideal candidate will join a specialist team working a shift pattern of 12-hour shifts between 8-8, covering an … week of 44 hours. Due to the nature of this role, a higher salary is offered to account for working unsociable hours. As a Service Delivery Engineer, you will: Provide a mixture of 2nd and 3rd line service desk/remote support to a growing customer more »

Job Title: IT Service Desk Analyst (Office 365 mail migration) Location: Worthing, Sussex Day rate: £170 per day, payable to Ltd Company (Outside IR35) or Umbrella Pay frequency: Weekly Start date: ASAP Duration : 3 months initially + extension Standard hours: 8 hours per day - Mon to Fri 8am … 6pm (ie 8am-4pm/9am-5pm/10am-6pm) Company: We are assisting a dynamic company who are searching for several IT Service Desk Analysts/1st Line Support who are comfortable supporting a large userbase with their project-related technical issues within an ITIL environment. This … Service Desk Analyst/1st Line Support role will best suit professionals who possess Microsoft Office 365 experience and ideally have mail migration experience too, to support project related activities. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st Line more »

Are you ready to join a rapidly growing Cloud Managed Service Provider that is becoming the most trusted IT partner in the UK? My client is dedicated to excellence and innovation, leveraging automation to deliver unparalleled service quality. Role Summary : Title: Service Desk Engineer Department … Operations Location: Hybrid in London Salary: Up to £30,000 per annum (dependent on experience) Hours: 37.5 hours per week Role Description : As a Service Desk Engineer, you'll provide remote and on-site desktop, server, and network support to a diverse external customer base. You'll … be the first point of contact, ensuring exceptional customer service and effective issue resolution. Experience in the Managed Services industry is essential for this role, which offers significant growth potential and opportunities to advance your career in a dynamic and expanding company. Key Responsibilities : - Serve as the initial contact more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »

WERE RECRUITING! As one of the UKs fastest growing MSPs, were on the lookout for a 2nd Line Service Desk Engineer Location:Client Site - (Woking GU22 7AE) Salary: Competitive base + benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite … more about the industry-leading clients we work with! www.nasstar.com About the Role We are looking for an enthusiastic and customer focussed On-Site Service Desk Engineer to be the face of Nasstar at one of our key Managed Services customer premises. You will receive all kinds … on first contact Work collaboratively with 3rd parties to ensure issues are addressed in a timely and efficient manner Provide remote hands to the service desk. Carry out a review on any on-site equipment identifying errors or warning lights. Carry out remote hands tasks, such as racking/ more »

2ND Line Service Desk Engineer £30,000 + 3K Car allowance Excellent Package Newcastle Role, Duties & Expectations Provide high quality desktop, server and cloud support Demonstrate the ability to troubleshoot complex environments Provide clear advice and guidance to clients for improving their working enviroment Be seen as … a trusted advisor on service issues and be able to communicate to every level within an business Communicate with 3rd party providers including hardware and application vendors to resolve multi-party issues Ensure workload is managed to deliver the service within clearly defined SLAs Ensure accuracy and completion … customer visits will be required Some 24/7 on call cover maybe required Skills, Qualifications & Experience Proven track record of providing Line 2 service desk support from a Managed Service Provider background Have a strong MSP background a minimum of 4 years experience providing support to more »

IT Service Desk Engineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial … coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. more »

Are you looking for a new exciting opportunity working as a Junior Service Desk Engineer for a successful Managed Service Provider to be based near Nottingham? This role is an exciting challenge for someone looking to join a fast-paced, rapidly-growing IT service provider … and upgrade IT Equipment Accurately create and maintain documentation Assist with the planning and implementation of IT projects. Your Skills and Experience Solid customer service skills an essential! Excellent desktop troubleshooting skills Good understanding of Microsoft Windows and MacOS operating systems. Windows Server, Active Directory & Microsoft Exchange experience Understanding more »

End User ICT, Audio Visual and Network Infrastructure to staff and students at our Leamington Campus. Role  To provide a good level of customer service in assisting WCG staff, students and visitors in the use of End User Computing (EUC) hardware, software and other ICT equipment. This includes assisting … with the central ICT service desk core functions when required.  To accurately add and update asset and log support call information on the relevant systems.  To ensure allocated support calls are resolved in a timely and professional manner to departmental  To ensure relevant staff/students are informed … week for 1 day. Maths & English Level 2 (if required) Qualification achieved: L3 Business Administrator Working as a skilled member of an IT Support Service Desk for a medium to large business. Apprenticeship Standard Business administrator (level 3) Training Provider WARWICKSHIRE COLLEGE Working Week Monday – Friday 8:30am more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »