12 of 12 Service Desk Engineer Jobs in the Midlands

working as a Recruitment Agency on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client’s customers within a service desk environment mainly managed by remote access however on-site visits may be required. A good technical knowledge is essential to ensure incidents and problems are dealt with … our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate … documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience. Azure knowledge, in that you have supported Azure and other Microsoft technology. Skills 2nd line experience or minimum 3 years of More ❯

working as a Recruitment Agency on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents and problems are dealt with … our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all customers. Create and maintain accurate … documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have supported Azure and other Microsoft technology. Skills 2 nd line experience or minimum 3 years More ❯

Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯

IT Service Desk Engineer Derby Permanent £22,000 – £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby , providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Full UK Driving Licence and …/2nd line level for a diverse range of external customers. Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability. IT asset tracking, service provisioning, and managing IT accounts for new … Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation, and strong customer service skills. Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. #J-18808-Ljbffr More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £26,252 Home based position on a 4 on … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … team meetings and carry out your first 6-week training in the office. What youll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service Desk Engineer More ❯

We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Engineer to provide support to Global users. With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth. Our client has continuously won numerous awards around best culture, best practice and More ❯

Senior Service Desk Engineer MAC When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham (Hybrid) Salary: Up to £33,500 Senior Service Desk Engineer … people- we would love to hear from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is looking for a Senior Service Desk Engineer (MacOS) to join our ever-growing Service Desk team on our exciting journey! Reporting into the Service Desk Team Leader, as … Senior Service Desk Engineer you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Resolving desktop, laptop, printer, application issues and performing network/server troubleshooting and administration. The Senior Service Desk Engineer will be able to communicate effectively with the customer and manage technical queries in line More ❯

working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Littlefish is seeking a Senior Service Desk Engineer (MacOS) to join our expanding Service Desk team on this exciting journey! Reporting to the Service Desk Team Leader, as a … Senior Service Desk Engineer, you will provide effective technical support to Littlefish contract customers, specifically around MacOS and Windows . Your responsibilities will include resolving desktop, laptop, printer, application issues, and performing network/server troubleshooting and administration. You will communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. … and Windows technical role. What we offer: Our unique training program, the Littlefish Academy, provides an opportunity to increase your earnings by £4,500, enhancing your technical skills and service quality. Referral bonus of £800 for successfully referring a friend. Access to LinkedIn Learning with over 16,000 tutorials for personal and professional development. Healthcare cash plan covering online More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Nottingham (Hybrid) Eligibility: Must be eligible for SC Clearance (must have lived in … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. More ❯

like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish Academy. … as we see Littlefish grow. I am High Performing - I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯