5 of 5 Service Desk Engineer Jobs in the Midlands

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order for your application to be reviewed. Come and join the Littlefish team! Worklocation:Nottingham(Remote) (7am-7pm, 4 on … you. The role and what youll be getting up to on a day-to-day basis: Littlefish are recruiting for a 24/7 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off … the office once a month for team meetings and carry out your first 6-week training in the office.Reporting into the 24/7 Service Desk Team Leader, as a Service Desk Engineer, you will provide effective technical support to Littlefishs contract customers. The Service More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. As Service Desk Engineer, you will be the first point of contact for the … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills. Deadline driven with the ability to deliver high quality … service in a fast paced environment. Clear and confident verbal and written communicator. Able to translate technical concepts to non-technical stakeholders. Dynamic and adaptable to technology trends and an evolving IT estate. Adept to working within service level agreements (SLA's) and ticket escalation procedure. What can More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯

on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents … providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all … customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients More ❯