2 of 2 Service Desk Engineer Jobs in the West Midlands

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Customer Service Agent ...

number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Client Services (Service Desk) team respond to unplanned incidents, events and service interruptions as quickly as possible, while minimising the impact on our customers and restoring the service to its operational state. Our Service Desk are the main point of contact for affected end users during service outages or degradation. Our Service Desk Engineers are the first point of contact for customers to report issues and incidents relating to their service. ...