12 of 12 Service Desk Support Analyst Jobs in the North of England

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong … skills and a full driving licence. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong ...

Maples Group is seeking a Leeds-based IT Service Desk Analyst to support the global service desk, handle end-user requests, and resolve incidents with a focus on minimal disruption to business activities. You will log and track tickets, escalate when needed, and contribute … Leeds office, you will work a day shift 8am–4:30pm in a dynamic, professional services environment, leveraging Citrix, ServiceNow and Office 365 to support users across the organization. #J-18808-Ljbffr ...

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high … performing Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr ...

role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices in the UK, with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st/2nd line requests … tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will support end users on-site and remotely, collaborate with 3rd line teams, and help sustain a 24x7 global coverage model. #J-18808-Ljbffr ...

Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support colleagues across office, remote ...

Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands … support experience, learn to resolve technical issues, and help staff make the most of digital tools and services, while benefiting from generous leave and a final salary pension. #J-18808-Ljbffr ...

Group is seeking an IT Service Desk Analyst in Doncaster. You will be the first point of contact for technical support, helping colleagues stay connected with a focus on first-time resolution. The role is office-based, 8 am–6 pm, Monday to Friday, with occasional ...

Sage City in Newcastle upon Tyne seeks an IT Support professional to provide frontline technical assistance across business applications, Microsoft 365, identity services and endpoint devices. You will work with cross-functional teams to resolve issues, document troubleshooting steps, and help maintain a high-quality colleague experience. The role … focuses on first-line support with some Tier 2 activities, contributing to continuous improvement projects and ensuring issues are escalated when #J-18808-Ljbffr ...

Phoenix Medical Supplies Ltd. is seeking a 1st Line Technical Support specialist in Runcorn. You will be the first point of contact for incident management, requests, and access services across UK locations, ensuring SLA targets are met and CMDB data remains accurate. The role requires strong customer service ...

Héroux-Devtek, a leading aerospace manufacturer, is seeking an IT Technician for our Runcorn site. You will provide first-line IT support across hardware, software, network and system issues to keep the production environment running smoothly. The role offers exposure to Microsoft environments, end-user support, asset management ...